Tortue Hamburg

Photo gallery for Tortue Hamburg

Primary image
Premium bedding, down comforters, free minibar, in-room safe
Premium bedding, down comforters, free minibar, in-room safe
Premium bedding, down comforters, free minibar, in-room safe
55-inch flat-screen TV with cable channels

Overview of Tortue Hamburg

Tortue Hamburg

4.0 star property
4-star hotel with 2 restaurants, near Miniatur Wunderland

9.4/10 Exceptional

314 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Restaurant
The price is $179
Price available on 8/28/2022
Map
Stadthausbrücke 10, Hamburg, 20355
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 12 min walk
  • Reeperbahn - 14 min walk
  • Elbe Philharmonic Hall - 20 min walk
  • Hamburg City Hall - 2 min drive
  • St. Pauli Piers - 7 min drive
  • Fish Market - 15 min drive
  • Hagenbeck Zoo - 19 min drive
  • Volksparkstadion - 20 min drive

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Hamburg Dammtor Station - 13 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Hamburg Central Station - 21 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rodingsmarkt U-Bahn - 4 min walk
  • Gaensemarkt U-Bahn - 7 min walk

About this property

Tortue Hamburg

Tortue Hamburg puts you 0.6 mi (1 km) from Miniatur Wunderland and 0.7 mi (1.2 km) from Reeperbahn. Guests looking for a bite to eat can check out brasserie, one of 2 restaurants, which serves French cuisine. Other highlights at this upscale hotel include 2 bars/lounges, a snack bar/deli, and a terrace. The helpful staff and nice bathrooms get good marks from fellow travelers. Public transportation is just a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 39 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie - This brasserie specializes in French cuisine.
JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 49 for adults and EUR 14 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 50 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Valet parking costs EUR 39 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Does Tortue Hamburg offer free cancellation for a full refund?
Yes, Tortue Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tortue Hamburg?
As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Tortue Hamburg on Aug 28, 2022 start from $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tortue Hamburg?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Tortue Hamburg?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Tortue Hamburg?
Yes. Valet parking costs EUR 39 per day.
What are the check-in and check-out times at Tortue Hamburg?
You can check in starting at 4:00 PM. Check-out time is noon.
Is there an onsite casino at Tortue Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (10-min walk) is nearby.
What is there to do at Tortue Hamburg and nearby?
Tortue Hamburg has 2 bars.
Are there restaurants at or near Tortue Hamburg?
Yes, there are 2 onsite restaurants, featuring French cuisine. Nearby restaurants include Public Coffee Roasters (3-min walk), Atelier F (3-min walk), and Rialto (3-min walk).
What's the area around Tortue Hamburg like?
Tortue Hamburg is in Hamburg City Center, a short 2-minute walk from Stadthausbrücke S-Bahn and 14 minutes' walk from Reeperbahn. Travelers say the local area is good for shopping and very central.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Petra, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Petra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hans, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, beautiful hotel, 2 restaurants!
Beautiful stay at the Tortue in Hamburg. The staff is amazing and the hotel is beautiful. Loved the fact that it is dog friendly and very clean. If you bring a pet make sure you call ahead of time to let them know so they can prepare a pet friendly room. I would definitely stay here again. Only downside is the parking offsite is $$$, as is the overnight fee for valet (both 37euro for 24 hours). If you go a little further out you can probably find more affordable parking but it was too convenient for us to do so. Would definitely recommend you stay here!
Carolyn, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Awesome location, super central, easy to get around with train or by foot to the beautiful city center/ Alster. Great design, the vibes are right up my alley, modern, classy and cozy. Great bears and restaurants that are part of the hotel. Also dog friendly which is super important to us! What I disliked was that the Wifi was absolutely horrendous and barely working up in our room (4th floor)
Ria, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

ekinsu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, nice staff, quiet
Jalel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Very comfortable rooms, especially beds plus an excellent location
Tobias, 1-night business trip
Verified Hotels.com guest review