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Hôtel des Carmes

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Superior Double Room | Premium bedding, desk, blackout curtains, soundproofing
Family Quadruple Room, 2 Bedrooms, 2 Bathrooms | Terrace/patio
Family Quadruple Room, 2 Bedrooms, 2 Bathrooms | Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing

Overview of Hôtel des Carmes

Hôtel des Carmes

3-star property
3-star hotel in Aurillac with restaurant and bar/lounge

9.0/10 Superb

114 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Spa
  • Restaurant
20, rue des Carmes, Aurillac, 15000

Room options

About this area

What's nearby

  • Heart of Aurillac

Getting around

  • Aurillac (AUR-Tronquieres) - 5 min drive
  • Aurillac Station - 12 min walk
  • Arpajon-sur-Cere Station - 14 min drive
  • Ytrac Station - 17 min drive


  • Moment'Café - 3 min walk
  • Le Damier - 3 min walk
  • Le Renaissance - 3 min walk
  • Le Milk - 4 min walk
  • Pizza Vival - 4 min walk

About this property

Hôtel des Carmes

A great choice for a stay in Aurillac, Hôtel des Carmes is only 2.4 mi (3.8 km) from the airport. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a terrace. The helpful staff and size get good marks from fellow travellers.


Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms


  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured on-site self-parking (EUR 5.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage


  • Terrace
  • Spa services


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services.


On-site venue – This brasserie serves brunch, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 10.00 per day


  • Secured self-parking costs EUR 5.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


Noise-free guestrooms cannot be guaranteed.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Citotel Hôtel Carmes Aurillac
Citotel Hôtel Carmes
Citotel Carmes Aurillac
Citotel Carmes
Hôtel des Carmes Hotel
Citotel Hôtel des Carmes
Hôtel des Carmes Aurillac
Hôtel des Carmes Hotel Aurillac

Frequently asked questions

Does Hôtel des Carmes offer free cancellation for a full refund?
Yes, Hôtel des Carmes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel des Carmes?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Hôtel des Carmes on 10 Feb 2023 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel des Carmes?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel des Carmes?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel des Carmes?
Yes. Self-parking costs EUR 5.00 per day.
What are the check-in and check-out times at Hôtel des Carmes?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Hôtel des Carmes and nearby?
Hôtel des Carmes has spa services.
Are there restaurants at or near Hôtel des Carmes?
Yes, there's an on-site restaurant. Nearby restaurants include Le Damier (3-min walk), Le Renaissance (3-min walk) and Le Milk (4-min walk).
What's the area around Hôtel des Carmes like?
Hôtel des Carmes is a short 5-minute drive from Aurillac (AUR-Tronquieres) and 3 minutes' walk from Centre de Congrès d'Aurillac.







Staff & service




Property conditions & facilities




10/10 Exceptional

Barbara, 1-night trip
Verified guest review

10/10 Exceptional

Mark, 1-night trip
Verified guest review

10/10 Exceptional

Remi, 2-night trip
Verified guest review

8/10 Very good

Enjoyable stay
We enjoyed a lovely meal in the restaurant and found the beds very comfortable. The hotel was centrally located with easy access to restaurants and bars. Staff were very helpful.
Fiona, 2-night family trip
Verified guest review

10/10 Exceptional

Cosy night
We had a great night at this hotel. The staff are charming and smiley. Good service! We felt that the breakfast at 11€ per person was a bit expensive, so we avoided it.
Lillian, 1-night trip
Verified guest review

8/10 Very good

Hôtel sympa
Établissement sympa, Mais manque de visibilité …
Philippe, 1-night business trip
Verified guest review

10/10 Exceptional

Jean Michel, 1-night business trip
Verified guest review

10/10 Exceptional

Je recommande cet hôtel avec un plus une restauration sympa, une bonne semaine à Aurillac meci
Perrault Jean-Michel, 4-night business trip
Verified guest review

10/10 Exceptional

Etablissement charmant
Stéphane, 1-night business trip
Verified guest review

10/10 Exceptional

Philippe, 1-night trip
Verified guest review