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Hotel San Luis

Photo gallery for Hotel San Luis

Property entrance
Lobby sitting area
Desk, free WiFi, bed sheets
Daily cooked-to-order breakfast (MXN 80.00 per person)
Courtyard

Overview of Hotel San Luis

Hotel San Luis

2.5 star property
City centre San Cristóbal de las Casas hotel with restaurant
8.8 out of 10 Fabulous
8.8/10 Fabulous

171 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Map
Calle Diego de Mazariegos 51, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In De La Merced
  • San Cristóbal de las Casas Cathedral - 1 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • Habanero Terrazas - 3 min walk
  • Kala-Mar - 2 min walk
  • Torteria las Tortugas - 3 min walk
  • Rock Wings - 3 min walk
  • Restaurante Che Pibe San Critóbal - 3 min walk

About this property

Hotel San Luis

When visiting San Cristóbal de las Casas, Hotel San Luis is a great choice to consider. For a bite to eat, guests can visit Mar y Tierra, which serves Regional cuisine and is open for breakfast, lunch and dinner. Other features include a terrace and a garden. The helpful staff and central location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–noon
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Mar y Tierra – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80.00 for adults and MXN 80.00 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel San Luis Hotel
Hotel San Luis San Cristóbal de las Casas
Hotel San Luis Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel San Luis offer free cancellation for a full refund?
Yes, Hotel San Luis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel San Luis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel San Luis?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel San Luis?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel San Luis?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Hotel San Luis and nearby?
Hotel San Luis has a garden.
Are there restaurants at or near Hotel San Luis?
Yes, Mar y Tierra offers Regional cuisine.
What's the area around Hotel San Luis like?
Hotel San Luis is in De La Merced, a short 5-minute walk from Plaza 31 de Marzo and 7 minutes' walk from Mesoamerican Museum of Jade. Travellers recommend the hotel for its central location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Darlene, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Extended stay at Hotel San Luis
Very comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
Maurice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2nd stay in Hotel San Luis
We have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
Darlene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything
guillermo, 8-night family trip
Verified Expedia guest review

8/10 Very good

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. Only gave four stars because noise from neighboring rooms was an issue, and water pressure on the sink was low.
Alejandro, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Israel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for budget conscious travelers
A great place to stay especially for budget conscious travelers. It is within a few blocks of the major attractions, super close to great restaurants and the service level is excellent.
Irma, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed An extra week , for the comfort of the hotel and the city. Will stay here again.
rene, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place I would stay again.
Scott, 1-night trip
Verified Hotels.com guest review