Prime Plaza Hotel Kualanamu

Photo gallery for Prime Plaza Hotel Kualanamu

Primary image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Prime Plaza Hotel Kualanamu

Prime Plaza Hotel Kualanamu

3.5 star property
3.5-star hotel in Medan with outdoor pool and restaurant

8.4/10 Very Good

35 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is $24
Price available on 8/20/2022
Map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 6 min drive
  • Free airport shuttle

About this property

Prime Plaza Hotel Kualanamu

3.5-star hotel near the airport
Take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services at Prime Plaza Hotel Kualanamu. Be sure to enjoy Indonesian cuisine at the onsite restaurant. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Local cuisine breakfast (surcharge), coworking spaces, and concierge services
  • Tour/ticket assistance, free newspapers, and 5 meeting rooms
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All guestrooms at Prime Plaza Hotel Kualanamu have perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 43-inch LED TVs with cable channels
  • Refrigerators, dishwashers, and electric kettles

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • Business center
  • 5 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Onsite venue - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of IDR 110000 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Hotel Kualanamu Hotel
Prime Plaza Hotel Kualanamu Medan
Prime Plaza Hotel Kualanamu Hotel Medan

Frequently asked questions

Does Prime Plaza Hotel Kualanamu offer free cancellation for a full refund?
Yes, Prime Plaza Hotel Kualanamu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Prime Plaza Hotel Kualanamu?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Prime Plaza Hotel Kualanamu on Aug 20, 2022 start from $24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Prime Plaza Hotel Kualanamu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Prime Plaza Hotel Kualanamu?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Prime Plaza Hotel Kualanamu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Prime Plaza Hotel Kualanamu?
Yes, there's free self parking.
Is airport shuttle service offered by Prime Plaza Hotel Kualanamu?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Prime Plaza Hotel Kualanamu?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Prime Plaza Hotel Kualanamu and nearby?
Prime Plaza Hotel Kualanamu has an outdoor pool.
Are there restaurants at or near Prime Plaza Hotel Kualanamu?
Yes, there's an onsite restaurant that offers Indonesian cuisine. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include selera deli (5.6 mi), Cindelaras (6.4 mi), and Rujak Simpang Jodoh (9.1 mi).

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.5/10

Staff & service

8.9/10

Amenities

8.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Timbul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable stay
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Clean, comfortable stay and very handy for the airport.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jason, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Overpriced and disappointing
Very over priced. Average hotel but convenient for airport. Terrible but expensive food. Poor facilities - the pool had a layer of scum and the gym was stuffy and lacked a/c. Smelly room and dated air conditioning. Decent bed and linen. Good size room. Wouldn’t recommend or go back. Better off staying closer to Medan
Virginia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room was clean and comfortable. Its really close to the airport.Check in and check out was smooth and easy. Staff were friendly and helpful.
Zahri, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

the staffs are friendly and requests were attended to quickly. The only thing is the toilet bowl is dirty and the tap water is a little brownish.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This hotel was a great place to rest after our two day jungle trekking. We loved that since we had a very early flight the staff packed us our breakfast to go. We arrived to the hotel around 8 or 9 pm and since we were trekking for 2 days, we had a bunch of dirty and smelly clothes from the campfire but the staff was able to accommodate our needs and cleaned our laundry and had it ready somewhere around midnight although it came at a steep price as the laundry service costed us more than the night stay but given the time of the day and that our Indonesia trip was just starting we thought the cost was reasonable. Would not hesitate to stay again.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a please take and clean hotel with lovely staff
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Staff were very sweet. Made up breakfasts at 4am for us to take away.
1-night family trip
Verified Expedia guest review