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All properties in Ha Long, Quang Ninh (province), Vietnam
1 room, 2 adults

Alisa Luxury Cruise , Ha Long

5-star5 stars
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh, Vietnam

Ha Long cruise with spa and restaurant
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and…Sep 5, 2019
  • Great communication and service throughout the experience. We were picked up at our hotel…Mar 24, 2019

Alisa Luxury Cruise , Ha Long

from $245
  • Junior Suite, Ocean View
  • Senior Suite, Bathtub, Ocean View
  • Senior Triple Room, Ocean View
  • Alisa Vip Suite Private Balcony & Jacuzzi
  • Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View
  • Alisa Vip Suite Private Balcony & Jacuzzi - For 3
  • Junior Suite Single Ocean Views

What’s around Alisa Luxury Cruise , Ha Long

Landmarks

  • Cruise from Ha Long
  • Tuan Chau Beach - 28 min walk
  • Dolphin Club - 31 min walk
  • Tuan Chau Amphitheater - 37 min walk
  • Sun World Ha Long Park - 6.4 mi / 10.3 km
  • Bai Chay Beach - 5.9 mi / 9.5 km
  • Sun Square - 6 mi / 9.7 km
  • Queen Cable Car - 6.6 mi / 10.7 km

Getting around

  • Haiphong (HPH-Cat Bi) - 67 min drive
  • Area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 22 rooms
  • Arranged over 4 floors

Check-in and check-out

  • Check-in time 11:00 AM-11:30 AM
  • Check-out time is 10:00 AM
  • Express check-in
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Contact the property using the number provided on the booking confirmation email. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Area shuttle within 180 kilometers *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
  • Refrigerator in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Fishing on site
  • Yoga classes/instruction on site
  • Kayaking nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 538
  • Conference space size (meters) - 50
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Alisa Luxury Cruise , Ha Long’s small print

Also known as

  • Alisa Cruise Halong
  • Alisa Cruise
  • Alisa Luxury Cruise Cruise
  • Alisa Luxury Cruise Ha Long
  • Alisa Luxury Cruise Cruise Ha Long
  • Alisa Cruise Ha Long
  • Alisa Ha Long
  • Cruise Alisa Cruise Ha Long
  • Ha Long Alisa Cruise Cruise
  • Cruise Alisa Cruise
  • Alisa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Eve (24 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: VND 840000
  • New Year's Eve (31 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Airport shuttle service is offered for an extra charge of VND 2200000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 57 reviews

Exceptional 10.0
The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.
Shane, us2 night romance trip
Exceptional 10.0
Happy Time
A lovely time on boat with Alisa Cruise ! Everything was great especially the food and people on boat. All are very friendly and good young looking people. Our room was on the 2nd deck so we got a big view which was really pleasant to me for my morning favorite " morning coffe time" . Itinerary would be perfect if can extend longer but over all very pleasant stay.
us1 night romance trip
Exceptional 10.0
Most beautiful boat in Halong Bay
We were recommended this cruise through some of our friends and felt happy to enjoy our great on this lovely boat. Everything was smoothly and exceeded our expectation. The Alisa is the best cruise in Halong Bay and we felt proud of experiencing our time there. The cabin was spotless, comfortable. Staff was polite, friendly and hard working. Food were excellent. We must come back and strong recommend Alisa Cruise to all our friends
us1 night romance trip
Exceptional 10.0
Great time for Family
Our family had such a great trip with Alisa Cruise and no doubt we will come back here again in the future. Staffs are all really lovely, friendly but very professional. Our cabins are not so big but have enough space and very neat. Itinerary was a bit short and we wish can spend more time here but all in all it was great experience.
usFamily trip
Exceptional 10.0
Halong Bay Cruise
The halong Bay cruise was wonderful. It was the highlight of our two week vacation in Vietnam, Cambodia and Thailand. The crew went out of their way to make it easy and memorable.
Thomas, usFamily trip

Alisa Luxury Cruise , Ha Long

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