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View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Garden View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Luxury Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 15 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1881
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Communal living room
  • Art gallery on-site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Low-height worktop and sink
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic hotel with a great aesthetic
The Francis is a fantastic hotel, the room was clean and large, with a good size wet room and a very comfortable bed. The staff were friendly and helpful.
Alicia, 1-night trip
Verified Hotels.com guest review

6/10 Good

My room was clean… but missing a full length mirror. There are minimal rugs so overhead noise is an issue. The staff is terrific…we loved Portland!
Gretchen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the room. not a fan of the new One Key rewards with hotels.com
Angelo, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Francis Hotel Is Great
Unexpected lovely historic hotel. Beautiful architecture. Very comfortable bed. Really enjoyed our stay. The restaurant attached to the hotel was excellent. Highly recommend.
Chris, 2-night trip
Verified Hotels.com guest review

6/10 Good

They put us in the basement room - small window. Ok for a 6th grade sleepover but not for $375
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eliot, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Denis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming hotel with kind, helpful staff. Good mix of modern and vintage. Loved our room. Great shower. Great bath products. Local items in mini bar. Lovely all around!
Roberta, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Leigh, 1-night trip
Verified Hotels.com guest review