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All properties in Portland, Maine, United States of America
1 room, 2 adults

The Francis, Portland

3.5-star3.5 stars
747 Congress Street, Portland, ME, 04102, United States of America

3.5-star hotel, convenient to Deering Oaks Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The employees are friendly and accommodating. The rooms are spacious and clean...the bed…Feb 26, 2020
  • This hotel is beautiful! The staff was so friendly and the room was perfect. The living…Feb 10, 2020

The Francis, Portland

from $233
  • Signature Room, 1 Queen Bed, Garden View
  • Deluxe Suite, 1 King Bed
  • Premier Room, 1 King Bed, Balcony, Garden View
  • Signature Room, 1 King Bed, Accessible
  • Signature Room, 1 King Bed
  • Double Room, 2 Queen Beds, Garden View
  • Signature Room, 1 Queen Bed
  • Superior Suite, 1 King Bed, Balcony
  • Junior Suite, 1 King Bed

What’s around The Francis, Portland

Landmarks

  • In Parkside
  • Deering Oaks Park - 8 min walk
  • Portland Museum of Art - 9 min walk
  • Hadlock Field - 10 min walk
  • Victoria Mansion - 11 min walk
  • Wadsworth-Longfellow House - 13 min walk

Getting around

  • Portland Intl. Jetport Airport (PWM) - 10 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 42 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 40 min drive
  • Portland Transportation Center - 24 min walk
  • Saco Transportation Center - 19 min drive
  • Freeport Station - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 1 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Spa services on site
  • Spa treatment room(s)
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1881
  • Elevator
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

The Francis, Portland’s small print

Also known as

  • Francis Hotel Portland
  • Francis Hotel
  • Francis Portland
  • The Francis Portland
  • The Francis Hotel
  • The Francis Portland
  • The Francis Hotel Portland

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 15 per accommodation, per night

Optional extras

Rollaway beds are available for USD 35.0 per night

Continental breakfast is offered for an extra charge of USD 25 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Francis, Portland

  • Does The Francis offer free cancellation for a full refund?
    Yes, The Francis does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Francis?
    Yes, there's free self parking.
  • Are pets allowed at The Francis?
    Yes, dogs are welcome, with a limit of 1 per room. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Francis?
    You can check in from 3:00 PM to 8:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near The Francis?
    Yes. Nearby restaurants include Hot Suppa (3-min walk), Local 188 (4-min walk), and Pai Men Miyake (5-min walk).
  • What is there to do near The Francis?
    Recommended spots to visit include Deering Oaks Park (8-min walk) and Portland Museum of Art (9-min walk), along with Hadlock Field (10-min walk) and Victoria Mansion (11-min walk).

Recent reviews

Exceptional 9.4 From 144 reviews

Exceptional 10.0
It was nice being in a historic building, a former home. We liked the staffers.
Randall, us2 night trip
Exceptional 10.0
Beautiful hotel.
us1 night romance trip
Good 6.0
Good location, disappointing room.
Check-in staff was very friendly and helpful. Location was good with an excellent restaurant (Flood's) and coffee shop/bakery (Tandem) just next to and across the street from the hotel. The room was cramped and disappointing, however. No space for toiletries in the bathroom. No soap at the sink. (Had to step into the shower to get soap for hand-washing.) Brochures, remotes and other stuff took up all available space on the tiny bedside tables so there was no room for anything else. And the bedside lights were too far from the bed to provide light for reading.
Barbara, us2 night romance trip
Exceptional 10.0
Biz trip
Great place
Jonathan, us1 night business trip
Exceptional 10.0
Best hotel in Portland
Our favorite place to stay. Exceptionally well appointed, clean rooms and a very helpful, friendly staff.
Jenny, us1 night family trip
Exceptional 10.0
Great hospitality l!
We were well taken care of and staff went out of their way to accommodate us and make us feel welcome. We will be back!
Heather, us1 night romance trip
Exceptional 10.0
Great!
The hotel was great and so was our stay Although we were only there for one night, we would most definitely stay again.
Troy, us1 night romance trip
Exceptional 10.0
Absolute Gem!
I was so pleased with every aspect of The Francis! Charming owners and staff, crisp, clean yet cozy room, very comfortable bed, and great toiletries & choices in the mini bar. It's snowed the second night of my stay and they even dug out my car! Only a $6 uber to the waterfront. The couple little notes for the room I mentioned were already being addressed by the owner. Awesome spot , I'll be back!
Tara, us2 night business trip
Very Good 8.0
Sounded like horse hooves above us
Hotel staff ; very kind. Enjoyed being in the historic house ; definitely need to perhaps invest in more rugs ; listening to people above you walk around late at night and early in the morning really ruined the relaxing vibe we were looking for . Other than that , great stay, we just won’t be staying on a bottom floor next time .
Jim, us1 night romance trip
Exceptional 10.0
Warm, welcoming and comfortable
This was our first stay at The Francis and we will be back! We enjoyed our room (comfortable and welcoming), the staff (friendly and helpful with restaurant and area recommendations) and the fireplace in the lobby/den!
Larry, us1 night romance trip

The Francis, Portland

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