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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Conrad Cartagena by Hilton

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free WiFi
Anillo Vial, Km 12, between Manzanillo, del Mar and Punta Canoa, Cartagena, 130007, Colombia

Cartagena beachfront resort with golf course and spa
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 22 2020 to March 31 2021 (dates subject to change).
  • Not a friendly experience. Customer service was not friendly. Mar 22, 2020
  • The property is very beautiful. Has pools everywhere and golfMar 7, 2020

Conrad Cartagena by Hilton

What’s around Conrad Cartagena by Hilton

Landmarks

  • In Zona Norte
  • San Pedro Claver Church and Convent - 16.7 mi / 26.9 km
  • San Felipe de Barajas Castle - 16.8 mi / 27.1 km
  • Clock Tower - 16.9 mi / 27.2 km
  • Puerta del Reloj - 16.9 mi / 27.2 km
  • San Pedro - 17.3 mi / 27.9 km
  • Port of Cartagena - 18.7 mi / 30.2 km
  • Jaime Moron Stadium - 20 mi / 32.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 46 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 75 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Uncovered onsite valet parking (USD 15 per night)

  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 4
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14359
  • Conference space size (meters) - 1334
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Conrad Spa has massage/treatment rooms. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Biblioteka - Overlooking the golf course and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Adesso Tu - Overlooking the ocean and golf course, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Sea Salt Grill - This restaurant overlooks the ocean and golf course. Guests can enjoy drinks at the bar. Open daily.

Son & Ron - This cocktail bar overlooks the pool and specializes in Spanish cuisine. Open daily.

Sun Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Conrad Cartagena by Hilton’s small print

Also known as

  • Conrad Cartagena Hilton
  • Conrad Cartagena by Hilton Resort Cartagena
  • Conrad Cartagena by Hilton Resort
  • Conrad Cartagena by Hilton Cartagena

Policies

Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking. USD 100 per guest, per night may apply.

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Uncovered valet parking costs USD 15 per night

Full breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Conrad Cartagena by Hilton

  • Is Conrad Cartagena by Hilton currently open?
    This property is closed from March 22 2020 to March 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Conrad Cartagena by Hilton?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Conrad Cartagena by Hilton?
    Yes. Valet parking costs USD 15 per night.
  • Is there a pool at Conrad Cartagena by Hilton?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Conrad Cartagena by Hilton?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50 per pet, per stay. Food and water bowls are available.
  • What are the check-in and check-out times at Conrad Cartagena by Hilton?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Conrad Cartagena by Hilton?
    Yes, there are 7 onsite restaurants, featuring Mediterranean cuisine, golf course views, and poolside dining. Nearby restaurants include Archies (2.9 mi), Bar Cazeta (6.5 mi), and Antiguo Restaurante Don Concho (6.5 mi).
  • What is there to do at Conrad Cartagena by Hilton and nearby?
    Tee off at the onsite golf course, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Conrad Cartagena by Hilton also has a fitness center and spa services, as well as a picnic area and a garden.

Recent reviews

Fabulous 8.8 From 288 reviews

Exceptional 10.0
This is the second time we stayed at the Conrad Hilton in Cartagena and it was fantastic. The service is beyond 5 star. Staff is very nice, food is great, and the rooms are clean and very well done.
us7 night trip
Exceptional 10.0
Loved it ! It was so clean and everyone was nice and polite beautiful property.
us7 night romance trip
Very Good 8.0
Location left a bit to be desired as it’s in the middle of nowhere. Lack of activities given its isolation was a drawback. Food was good, but not great. Breakfast buffets left a lot to be desired with its blandness and same offerings. Coffee was great!
us4 night family trip
Exceptional 10.0
The Staff was amazingly kind. At the Beach Club everyone was so nice that makes feel at home. At the restaurants the staff were so gently to. Special thanks to Hamlet, Darwin, Jorman, Laura, Susana, Miguel, Stephany, Mauricio, Diego, Royner, Ivan, Elkin, Grace, Oneida, Kelvin. Very nice people. That is the difference in that hotel. PEOPLE.
Felipe, us7 night family trip
Exceptional 10.0
Excellent service Marianela , Beatriz and Layla were the best team
us4 night family trip
Very Good 8.0
Property was beautiful, but a little far from the walled city.
us1 night romance trip
Exceptional 10.0
The property was clean and the staff was very helpful. I didn't feel the menus at the restaurants had enough options and the portions were too small.
us5 night family trip
Exceptional 10.0
It was one of the best experiences we ever had, juan at the bar and juan at the restaurant were excellent host, Gustavo in the Gym was of great help to stay fit. Thank you all for making our stay a memorable one.
JavierC, us3 night romance trip
Exceptional 10.0
The golf course was amazing! The staff at both hotel and gold course were 5*. Great stay!
Robb, us8 night romance trip
Good 6.0
The property has several amenities that were very nice but the service was beyond disappointing. To order basic things like a bottle of water would be a waiting time of 40 min to an hour. The waitress in the lobby was rude and upon ordering did even acknowledged me. The service at the restaurants was extremely slow and was frustrating.
KS, us5 night family trip

Conrad Cartagena by Hilton