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AC Hotel by Marriott Santa Fe

Photo gallery for AC Hotel by Marriott Santa Fe

Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
View from room
Deluxe Room, 1 King Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi
Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Overview of AC Hotel by Marriott Santa Fe

AC Hotel by Marriott Santa Fe

3.5 star property
3.5-star hotel with indoor pool, near Santa Fe Center Mall

8.6/10 Fabulous

608 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Juan Salvador Agraz No 130 Colonia Santa, Mexico City, CDMX, 5348

Room options

About this area

What's nearby

  • In Santa Fe
  • Paseo Interlomas - 18 min drive
  • Paseo de la Reforma - 13 min drive
  • Chapultepec Park - 25 min drive
  • Parque Zoologico de Chapultepec - 29 min drive
  • Auditorio Nacional - 29 min drive
  • World Trade Center Mexico City - 33 min drive
  • Museo Nacional de Antropologia - 32 min drive
  • The Angel of Independence Monument - 34 min drive
  • Museo Soumaya - 36 min drive
  • U.S. Embassy - 38 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 42 min drive
  • Benito Juarez International Airport (MEX) - 62 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 65 min drive
  • Mexico City Buenavista Station - 16 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 26 min drive

Restaurants

  • Carolo Santa Fe - 3 min walk
  • El Japonez - 5 min walk
  • Casa Bellinghausen - 6 min walk
  • Sylvestre Santa Fe - 9 min walk
  • Primehouse Steak & Seafood - 11 min walk

About this property

AC Hotel by Marriott Santa Fe

AC Hotel by Marriott Santa Fe puts you within a 15-minute drive of Paseo de la Reforma. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre and a terrace. Fellow travellers say great things about the overall value and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (MXN 110 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between MXN 200 and MXN 350 per person (approximately)

Parking

  • Valet parking costs MXN 110 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Ac By Marriott Santa Fe
AC Hotel by Marriott Santa Fe Hotel
Ac Hotel By Marriott Santa Fe Mexico City
AC Hotel by Marriott Santa Fe Hotel Mexico City

Frequently asked questions

Does AC Hotel by Marriott Santa Fe offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel by Marriott Santa Fe?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Santa Fe on 17 February 2023 start from €74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Santa Fe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel by Marriott Santa Fe?
Yes, there's an indoor pool.
Are pets allowed at AC Hotel by Marriott Santa Fe?
Sorry, pets aren't allowed.
Is parking offered on site at AC Hotel by Marriott Santa Fe?
Yes. Valet parking costs MXN 110 per night.
What are the check-in and check-out times at AC Hotel by Marriott Santa Fe?
You can check in from 3 PM - 3 PM. Check-out time is 1 PM. Express check-in and check-out and contactless check-out are available.
What is there to do at AC Hotel by Marriott Santa Fe and nearby?
AC Hotel by Marriott Santa Fe has an indoor pool and a fitness centre.
Are there restaurants at or near AC Hotel by Marriott Santa Fe?
Yes, there's an on-site restaurant. Nearby restaurants include El Japonez (5-min walk), Casa Bellinghausen (6-min walk) and Sylvestre Santa Fe (9-min walk).
What's the area around AC Hotel by Marriott Santa Fe like?
AC Hotel by Marriott Santa Fe is a short 6-minute walk from Santa Fe Center Mall and 9 minutes' walk from Parque La Mexicana. Travellers say that the hotel is in a great location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Disappointed
My Family and I stayed in this Hotel four nights in early December. The service was very unimpressive, but I will say customer service was good Checking in was okay, the first room we were put in, the sink was clogged and the water would pile in the bowl. The AC wasn't working, so we called the front desk to fix it. Everything seemed OK, except in the morning when we woke up there was no running water to the room. Shower, toilet, sink. We called the desk to ask if there was something wrong or if they could fix it. We were informed the hotel was experiencing water pressure issues and it would be fixed in a few hours. We left for breakfast and hoped it would be fixed by the time we came back, it was not. We were informed to shower in the pool showers, or wait. The service in the restaurant of the hotel was extremely poor, either not attentive to customers or just talking to other staff, we only went there for one drink and decided not to get food there. We were moved to another room after the water pressure issue, after that, it was okay. If i had to decide between hotels in this area of Santa Fe, I would not stay here.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

HENRY, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sergio David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 1-night trip
Verified Hotels.com guest review

4/10 Fair

IVETTE, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The maintenance of the property is good. I loved the quietness of the hotel and the room. I disliked the food at the hotel restaurant.
Juan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Dionis, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel in very good condition, properly maintained, some rooms with fantastic views of the city at night after a windy day, city smog and pollution impedes an ideal view. Very walkable to nearby park La Mexicana, multiple food offerings around, Sta. fe mall, hospital ABC, short drive to desierto de los leones. Indoor Pool might use warmer water and the gym treadmill were great. Personnel was great.
Carlos, 8-night family trip
Verified Expedia guest review

4/10 Fair

Room had a swear smell,
Raul, 4-night romance trip
Verified Expedia guest review