Kamisuwa Onsen Hotel Shinyu

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Universal Suite 6F | Free WiFi
Universal Suite 6F | Free WiFi
Universal Semi Suite 5F | Free WiFi
Universal Suite 6F | Free WiFi

Overview of Kamisuwa Onsen Hotel Shinyu

Kamisuwa Onsen Hotel Shinyu

3-star property
3-star ryokan in Kamisuwa Onsen

8.8/10 Fabulous

128 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Onsen
The price is €170
Price available on 10/10/2022
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Air conditioning
  • Gift shops/newsstands
  • Limited hour front desk
Feel at home
  • Fridge
  • Television
  • Daily housekeeping
  • Lift
  • Free self-parking
  • Free toiletries

Room options

About this area

What's nearby

  • In Kamisuwa Onsen
  • Lake Suwa - 1 min drive

Getting around

  • Shimo-Suwa Station - 4 min drive
  • Kamisuwa Station - 10 min walk
  • Suzurannosato Station - 15 min drive


  • Furuhata - 11 min walk
  • Cannery Row - 13 min walk
  • Cafe tac - 5 min drive
  • Big Boy Restaurants - 5 min drive
  • Komeda Coffee Shop - 5 min drive

About this property

Kamisuwa Onsen Hotel Shinyu

3-star ryokan in the heart of Kamisuwa Onsen
Kamisuwa Onsen Hotel Shinyu provides an indoor mineral hot spring (onsen) and more. Treat yourself to aromatherapy or other spa services. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self-parking
  • Japanese breakfast (surcharge), a lift and a gift shop
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guest rooms at Kamisuwa Onsen Hotel Shinyu offer comforts, such as air conditioning, as well as Guests reviews give good marks for the quietness rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 5 AM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:00 AM–9:00 AM


  • Front desk (limited hours)


  • Lift


  • Japanese

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping

Special features


A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Does Kamisuwa Onsen Hotel Shinyu offer free cancellation for a full refund?
Yes, Kamisuwa Onsen Hotel Shinyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kamisuwa Onsen Hotel Shinyu?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Kamisuwa Onsen Hotel Shinyu on 10 October 2022 start from €170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kamisuwa Onsen Hotel Shinyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kamisuwa Onsen Hotel Shinyu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kamisuwa Onsen Hotel Shinyu?
Yes, there's free self parking.
What are the check-in and check-out times at Kamisuwa Onsen Hotel Shinyu?
You can check in starting at 3 PM. Check-out time is 10 AM.
Are there restaurants at or near Kamisuwa Onsen Hotel Shinyu?
Yes. Nearby restaurants include Furuhata (11-min walk), Cannery Row (13-min walk) and cafe tac (2.6 mi).
What's the area around Kamisuwa Onsen Hotel Shinyu like?
Kamisuwa Onsen Hotel Shinyu is a short 10-minute walk from Kamisuwa Station and 17 minutes' walk from Lake Suwa.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to do and see around the lake, and there were thousands of migrating ducks and other birds on the lake. Didn't like - No Lake view as advertised, room otherwise fine, but was in the center of the building. View was 2/3 adjoining wing wall and 1/3 parking lot
MurraySimpkins, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Very friendly and accommodating staff, cozy establishment with great food. Private reservation onsen is available albeit the price being slightly on the higher side. Has free shuttles to the station making it very accessible. Opposite the hotel is the kamisuwa lake side park with free foot baths. Number of close by restaurants which are of very good quality as well for lunch.
EdwinChua, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nancy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good hotel and amazing service
Great stay overall, staff were absolutely amazing and so was the food and private onsen. The only minus is that our room did not have a shower which was very inconvenient if you don’t fancy to have a shower in the public bathroom on the different floor.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

English speaking staff. Private onsen. Vegan food.
RevDoddy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Onsen by Lake Suwa
The trip felt very exlcusive and private throughout. We were able to get a booking for a private onsen as I have tattoos. The dinner hall is a setting where guests are in their individual rooms. The bathroom and toilet were a little outdated but overall it was an enjoyable experience.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Not sure if there is any shuttle bus can be arranged from the train station to the hotel, we have chosen to walk to the hotel from Kami-Suwa station and it took us 15-20mins. We need to pass through a flyover and walk along narrow pedestrian paths which is not easy when you carry bulky luggages. We have stayed in the President suite in the hotel with private onsen, the room is very big, neat and tidy. As we checked in late, we have enjoyed a wonderful dinner in our suite and the private onsen. The breakfast was also excellent. The hotel staff are helpful with smile always, and they arranged us a free shuttle bus to the train station when we left to the train station. Overall it was excellent, however, the check out time is too early at 10a.m and costs applied for later check out.
Joe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful spot
Great location on lake with sweeping views. Spacious rooms, nice onsen and delicious half board meal
1-night trip
Verified Expedia guest review