Hotel Paradise Suites

Photo gallery for Hotel Paradise Suites

Primary image
Beach nearby, white sand, beach towels
Outdoor pool, open 8 AM to 9 PM, free cabanas, pool umbrellas
Outdoor pool, open 8 AM to 9 PM, free cabanas, pool umbrellas
1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Overview of Hotel Paradise Suites

Hotel Paradise Suites

3.5 star property
3.5-star hotel with outdoor pool, near Norte Beach

8.2/10 Very Good

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is $150
Price available on 8/14/2022
Map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Beach towels
  • Spa tub
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Terrace
  • Air conditioning
For families
  • Separate bedroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Norte Beach - 3 min walk
  • Playa Mujeres Golf Club - 91 min drive
  • Ultramar Ferry Puerto Juárez - 95 min drive
  • Cancun Mall - 98 min drive
  • Puerto Cancun Marina Town Center - 99 min drive
  • Plaza Las Americas - 100 min drive
  • Dubai Palace Casino - 102 min drive
  • Playa Tortugas - 104 min drive
  • Langosta Beach - 107 min drive
  • Tortuga Beach - 109 min drive
  • Cancun Convention Center - 115 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

About this property

Hotel Paradise Suites

Hotel Paradise Suites offers a fantastic location, putting you just a 5-minute walk from Norte Beach. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other features. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 5:00 PM
  • Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Yoga classes
  • Beach nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Spa services
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, sports massages, and Swedish massages.

Dining

North Garden - Onsite family restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.7/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Such a great hidden gem in Playa Norte - so close to everything yet tucked away and quiet when you wanted to get out of the hustle of Hidalgo & Centro. All of your standard amenities were provided and Alex staff were very friendly. Would definitely return!
Alicia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean, beautiful, relaxing spot. Biggest plus for me was that it is a perfect location~beach is down the road, coffee right outside our hotel, mini supermarket, walking distance to downtown for dinner and shopping.
Sara, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Will be back
Edward, 7-night family trip
Verified Expedia guest review

4/10 Fair

Location was good. Our room unfortunately backed to the street and a bar very noisy. Also had trouble with maid service constantly having to ask for towels, they left us no water many days. Also no access to chairs or beach bed tables, etc on the beach like most hotels did.
Jackie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

felt very safe there and the staff were super friendly and. caring!
Darlene, 9-night trip with friends
Verified Expedia guest review

8/10 Very Good

I wish there would have been lounge chairs at the pool that were not directly on the ground. They need to have safes in the rooms, not in the common room.
Lori, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

Smoke alarms beeping for two entire days, kept us awake all night. Tried to put us in a closet room with no lock on the slider door that went out to the pool. Pillows that were like hard sausages. Terrible breakfast offered for even more cost.
Robin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice room! Super close to playa norte was a plus the pool was nice too my kids loved it! Front desk lady named Alex was awesome she made sure we had everything we needed!
Salomon, 8-night family trip
Verified Expedia guest review

8/10 Very Good

Great location, quiet yet very close to all the action and activities
Denitza, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise Suites was nothing short of perfect! The managers Alex and Wendy were so kind and helpful, the rooms were comfortable and clean. The location of the hotel was excellent and very safe, but close walking distance to the main shopping street with restaurants and bars. Located super close to the beach as well. I would stay here every time!
Emily, 4-night family trip
Verified Orbitz guest review