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Galaxy Grand Hotel

Photo gallery for Galaxy Grand Hotel

Front of property – evening/night
Deluxe Triple Room, Balcony, Lake View | Lake view
Minibar, in-room safe, desk, iron/ironing board
View from property
Reception

Overview of Galaxy Grand Hotel

Galaxy Grand Hotel

3.5 star property
3.5-star Nuwara Eliya hotel with restaurant
7.4 out of 10 Good
7.4/10 Good

18 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
Map
82/1 Magasthota, Nuwara Eliya, 22200
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive
  • Haputale Railway Station - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • t-lounge by Dilmah - 4 min drive
  • Milano Restaurant - 5 min drive
  • Grand Indian Restaurant - 4 min drive
  • Strawberry farm shop - 4 min walk
  • The Pub - 5 min drive
Map

About this property

Galaxy Grand Hotel

A great choice for a stay in Nuwara Eliya, Galaxy Grand Hotel features an airport shuttle. You'll have free perks such as WiFi and self-parking. Other highlights include a terrace and a garden. Fellow travellers like the nice bathrooms and size.

Languages

Arabic, Danish, English

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Reception hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Portable fan
  • Minibar
  • Iron/ironing board

What to enjoy

  • Balcony or patio
  • Fireplace

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

Social distancing measures are in place.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Galaxy Grand Hotel Hotel
Galaxy Grand Hotel Nuwara Eliya
Galaxy Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Galaxy Grand Hotel offer free cancellation for a full refund?
Yes, Galaxy Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Galaxy Grand Hotel?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Galaxy Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Grand Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Galaxy Grand Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Galaxy Grand Hotel?
You can check in from noon - 11:00 PM. Check-out time is 11 AM.
What is there to do at Galaxy Grand Hotel and nearby?
Galaxy Grand Hotel has a garden.
Are there restaurants at or near Galaxy Grand Hotel?
Yes, there's an on-site restaurant.
Does Galaxy Grand Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Galaxy Grand Hotel like?
Galaxy Grand Hotel is located a short 1-minute walk from Lake Gregory.

Reviews

7.4

Good

7.1/10

Cleanliness

7.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nice and clean place providing basic facilities. Friendly staff. Breakfast was limited but OK The location of his place is excellent with brilliant lake views
2-night trip
Verified Expedia guest review

8/10 Very good

omfort at a good price.
great one nighter
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with a great view of the lake
As of date, this is a relatively new hotel with adequate amendities. Rooms were well maintained - good comfy bed; clean bathroom; television, air conditioner and lights were working fine. Staff was polite and provided great service - they even prepared our breakfast in packed boxes on the day we set off at 5am. The hotel is located conveniently by the main road; there is a good Indian restaurant right next to it (worth a visit even though it is a bit pricey).
JC, 1-night trip
Verified Expedia guest review

4/10 Fair

Overpriced hotel with difficult access to toomd
This hotel has comfortable beds and an ok breakfast but that’s about all it’s got going for it. There are many dodgy stairs to get to reception then a weird ramp for the next level, then even more dodgier stairs from there. Our room was expensive and had a charming view over the neighbours washing and not the lake. We had to ask for a mini bar and soap. Staff are trying hard but just don’t cut it. It’s slso a Muslim run hotel so no alcohol served.
anne, 2-night trip
Verified Expedia guest review

8/10 Very good

Paul, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay at Galaxy Grand
Nice good new property right on the lake. Rooms are fresh and everything is new. There is no lift. Travellers be wary of many mosquitoes in the room balcony but room remains insulated if you don't open the balcony door. It is due to the weather and presence lake. Also in the restaurant, there are number of flies which Hotel staff could not take care of. Besides this hotel excelled in all other departments.
Mayank, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

New hotel with room for improvement
This was a newly finished hotel but clearly not ready for paying guests. We had to ask three times for towels for the room, and when they did eventually come there was only one set and not two sets so we had to ask again for another set of towels. After a full day out touring the area we were upset to find that the room had not been made up or cleaned and also there was a bad drain smell. Although they apologised for not making up the room we felt they were very inexperienced in the hotel business and didn't know what was expected. As the awful smell could not be sorted they did provide an alternative room and helped us move our things. The staff seemed very young and had little knowledge of the surrounding area or indeed how much a tuk tuk should cost to get into the centre of the town. I am sure in time it will improve but for the time being I wouldn't recommend it. (Don't forget to bring a warm jumper and trousers as being so high up it does get cold especially in the evenings.)
John and Claire, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the hotel.
We are proud to be the first Vietnamese couple who stay 2 nights in this hotel. :) It was very new hotel, all the facilities were good. We had a warm welcome by friendly staff. Checking-in is quick & the room was excellent. It is spacious & all new equipments. We had a lake-view room & it is very beautiful seeing the lake with lot of fog like in the heaven. Breakfast & dinner were nice. I loved the ice-cream with fruit & nut for dessert on the 1st evening. Fried rice was beautiful. The receptionist always take care of us & very informative. They answered all the questions we asked, very helpful. In conclusion, this hotel is extremely excellent. Highly recommended for all off my friends & anybody who want to stay in Nuwara Eliya. This is your best choice.
MINH TAM, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Manager was so impressive.We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. The was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel. Thousand times better than seven stars hotel. I love you this hotel because staffs can understand guests feeling.
Verified Expedia guest review

10/10 Exceptional

Adorable manager
We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. There was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel
The view
Verified Expedia guest review