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All properties in Zapopan, Jalisco, Mexico
1 room, 2 adults

Hard Rock Hotel Guadalajara, Zapopan

4-star4 stars
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040, Mexico

4-star hotel with full-service spa, connected to the convention center, near Plaza Galerias Guadalajara Shopping Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The property was clean, comfortable and pretty. The staff was attentive and cordial. We…Mar 20, 2020
  • Amazing room, very nice staff and in general the hotel is lovelyMar 17, 2020

Hard Rock Hotel Guadalajara, Zapopan

from $78
  • Superior Room
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds, Hot Tub
  • Deluxe Room, 1 King Bed, Hot Tub
  • Deluxe Room, 2 Queen Beds (Rock Royalty)
  • Deluxe Room, 1 King Bed (Rock Royalty)

What’s around Hard Rock Hotel Guadalajara, Zapopan

Landmarks

  • La Minerva - 38 min walk
  • Expo Guadalajara - 2.4 mi / 3.8 km
  • University of Guadalajara Assembly Hall - 4 mi / 6.4 km
  • Guadalajara Country Club - 4.2 mi / 6.8 km
  • Guadalajara Cathedral - 4.9 mi / 7.9 km
  • Hospicio Cabanas - 5.8 mi / 9.4 km
  • Telmex Auditorium - 6.9 mi / 11.1 km
  • Jalisco Stadium - 7.4 mi / 11.9 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool 1
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart TV
  • Netflix
  • Pay movies
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hard Rock Hotel Guadalajara, Zapopan’s small print

Also known as

  • Hard Rock Hotel Guadalajara Hotel
  • Hard Rock Hotel Guadalajara Zapopan
  • Hard Rock Hotel Guadalajara Hotel Zapopan
  • Hard Rock Hotel Guadalajara Zapopan
  • Hard Rock Guadalajara Zapopan
  • Hotel Hard Rock Hotel Guadalajara Zapopan
  • Zapopan Hard Rock Hotel Guadalajara Hotel
  • Hard Rock Guadalajara
  • Hotel Hard Rock Hotel Guadalajara
  • Hard Rock Guadalajara Zapopan
  • Hard Rock Guadalajara Zapopan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 9:00 AM to 6:00 PM.
  • Guests under 12 years old are not allowed in the spa.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs MXN 60 per day

    Covered valet parking costs MXN 60 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of MXN 240 for adults and MXN 120 for children (approximately)

    Airport shuttle service is offered for an extra charge of MXN 330 per vehicle (one-way)

    Airport shuttle service for children up to age 18 costs MXN 0 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hard Rock Hotel Guadalajara, Zapopan

    • Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?
      Yes, Hard Rock Hotel Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hard Rock Hotel Guadalajara?
      Yes. Self parking costs MXN 60 per day. Valet parking costs MXN 60 per day.
    • Is there a pool at Hard Rock Hotel Guadalajara?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
    • Are pets allowed at Hard Rock Hotel Guadalajara?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Hard Rock Hotel Guadalajara?
      You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Hard Rock Hotel Guadalajara?
      Yes, there's an onsite restaurant that serves international cuisine.
    • Is airport shuttle service offered by Hard Rock Hotel Guadalajara?
      Yes, an airport shuttle is available. The charge is MXN 330 per vehicle one-way.
    • What is there to do near Hard Rock Hotel Guadalajara?
      Recommended spots to visit include La Minerva (2 mi) and Expo Guadalajara (2.4 mi), along with University of Guadalajara Assembly Hall (4 mi) and Guadalajara Country Club (4.2 mi).

    Recent reviews

    Very Good 8.4 From 523 reviews

    Good 6.0
    They charged me one extra night. I am working on get it the refund. Challenging!
    Rigo, us2 night family trip
    Poor 2.0
    Its ok if the elevators work!!!
    Elevators not working during our trip!!!, I had to come down the 23rd floor by stairs once... It is incredible that this happens in a nice hotel. We will never stay there again.
    Luis, us1 night trip
    Exceptional 10.0
    Paradise
    jose, us1 night trip with friends
    Good 6.0
    Hotel review
    Only 2 elevators working on 25 floor hotel had to wait long time to get one Noisy lobby not good for business
    Juan, us3 night business trip
    Good 6.0
    Hotel location, rooms, and bar area great.. elevators havent been working and it was a mess waiting for someone to get you (shouldve been advertised or compensated somehow). Restaurant was empty, service was slow and food was not good. Went out to eat rest of times.
    luis, us3 night trip with friends
    Exceptional 10.0
    Amazing!! service, food, everything was perfect
    Luis Hector, us8 night business trip
    Poor 2.0
    Worst internet connection and elevator
    us2 night business trip

    Hard Rock Hotel Guadalajara, Zapopan

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