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1 room, 2 adults

Palace Gate Hotel & Resort, Phnom Penh

5-star5 stars
Great for familiesThis property has good facilities for families.
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206, Cambodia

Luxury hotel with spa, near Silver Pagoda
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 349 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Good location. Nice room. Good breakfast. Helpful staffsAug 5, 2019
  • If you’re like me you gloss over the high ratings looking for a genuine, factual rating.…May 14, 2019

Palace Gate Hotel & Resort, Phnom Penh

from $119
  • Apsara Deluxe
  • Apsara Suite
  • Deluxe Double Room
  • Royal Suite Double Room with Balcony
  • Royal One Bedroom Suite
  • Royal Two Bedroom Suite
  • Deluxe Twin Room
  • Royal Suite Twin Room with Balcony
  • Deluxe Double with View
  • Royal Deluxe Twin with View
  • Royal Suite Double Room with Balcony-Pool View
  • Royal Suite Twin Room with Balcony-Pool View

What’s around Palace Gate Hotel & Resort, Phnom Penh

Landmarks

  • In Phnom Penh City Centre
  • Silver Pagoda - 4 min walk
  • Royal Palace - 5 min walk
  • National Museum of Cambodia - 9 min walk
  • Independence Monument - 14 min walk
  • Wat Phnom - 26 min walk
  • Tuol Sleng Genocide Museum - 36 min walk
  • Riverside - 1 min walk

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 5.9 miles/9.6 km
  • Phnom Penh Railway Station - 3 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Pool umbrellas
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (meters) - 150
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Senses Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking on site

Palace Gate Hotel & Resort, Phnom Penh’s small print

Also known as

  • Palace Gate Hotel Resort Phnom Penh
  • Palace Gate Hotel Resort
  • Palace Gate Phnom Penh
  • Palace Gate
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Resort Hotel
  • Palace Gate Hotel & Resort Phnom Penh
  • Palace Gate Hotel & Resort Hotel Phnom Penh

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 10 PM.
  • Guests under 15 years old are not allowed in the spa.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Christmas Eve (24 December) Gala Dinner per adult: USD 75
    • Christmas Eve (24 December) Gala Dinner per child: USD 37.5 (from 3 to 12 years old)
    • New Year's Eve (31 December) Gala Dinner per adult: USD 98
    • New Year's Eve (31 December) Gala Dinner per child: USD 49 (from 3 to 12 years old)

    Optional extras

    Rollaway beds are available for USD 50 per night

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.2 From 226 reviews

    Very Good 8.0
    Overall great experience
    My stay at this hotel was overall very nice. They had a great breakfast buffet, the hotel itself is in great condition, and it is very clean. The one issue I had with the hotel was that we had an extremely strong, unpleasant smell in our room and I immediately notified the staff at the front desk. The staff then proceeded to accompany me to the room and suggested to spray over the smell (not the best solution). The smell seemed to be coming from the padded wall directly behind our twin beds and it was very pungent when you had to go to sleep. At the end, the issue was never resolved and I would hope not all the rooms smell like that.
    Claire, us2 night trip with friends
    Exceptional 10.0
    Palace perfect location
    Very good stay - central location and excellent service
    Rahul Dutta, us2 night romance trip
    Exceptional 10.0
    Highly reccommend, A+
    Great value and excellent property. Would definitely stay again!
    Evan, us2 night business trip
    Very Good 8.0
    Beware the heat!
    I checked in late at night to the hotel and everything was ready for me. The staff was welcoming. The next day I wanted to tour several places so I asked the front desk staff if they could assist, which they did at a reasonable price. I also decided to extend my stay by one day. However, when I got back to my hotel, I wasn't feeling well due to the heat. I went to my new room, and it was literally over 100 degrees Farenheit. The curtains had been left open and the room was allowed to heat up under the afternoon sun, which faced the room. It took a couple of hours to get the room down to a somewhat acceptable temperature. After being there for 4 hours, I decided to check out and went straight to the airport cutting my vacation short by one day. The staff should have kept the room cool during the day. This was a huge miss!
    Rick, us1 night trip
    Exceptional 10.0
    Excellent choice for capital stay
    The Palace Gate hotel was in a great location near the palace and the service was tremendous. The hotel itself is well designed and interesting, and we were fortunate to have a view of both the river and the palace from our room. Would definitely stay again.
    Matthew, us2 night family trip

    Palace Gate Hotel & Resort, Phnom Penh

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