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All properties in Lucca, Tuscany, Italy
1 room, 2 adults

N.15 Santori Luxury Home

3-star3 stars
Via del Gallo 15, Lucca, Toscana, 55100, Italy

Boutique hotel with bar/lounge, near Piazza Napoleone
  • Free continental breakfast and free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 16 2021 to September 30 2021 (dates subject to change).
  • Highly recommend this beautiful history boutique hotel for your stay in wonderful Lucca.…Aug 29, 2019
  • Beautiful blending of old and new. The staff were wonderfulJul 15, 2019

N.15 Santori Luxury Home

  • Standard Double or Twin Room
  • Deluxe Double Room
  • Superior Double Room
  • Superior Apartment
  • Junior Suite

What’s around N.15 Santori Luxury Home

Landmarks

  • In Lucca Historical Center
  • Piazza Napoleone - 4 min walk
  • Guinigi Tower - 4 min walk
  • Piazza dell'Anfiteatro - 6 min walk
  • San Giovanni Church - 2 min walk
  • Torre delle Ore - 3 min walk
  • Piazza San Michele - 3 min walk
  • Teatro del Giglio - 4 min walk

Getting around

  • Galileo Galilei Airport (PSA) - 37 min drive
  • Lucca Station - 9 min walk
  • Lucca Ponte a Moriano Station - 12 min drive
  • Porcari Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 6:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is in a car-free zone and can be reached only by train, taxi, foot.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

N.15 Santori Luxury Home’s small print

Also known as

  • N.15 Santori Luxury Home Hotel Lucca
  • N.15 Santori Luxury Home Hotel
  • N.15 Santori Luxury Home Lucca
  • N15 Santori Luxury Home Hotel
  • N.15 Santori Luxury Home Hotel
  • N.15 Santori Luxury Home Lucca
  • N.15 Santori Luxury Home Hotel Lucca

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs EUR 25

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for N.15 Santori Luxury Home

  • Does N.15 Santori Luxury Home offer free cancellation for a full refund?
    Yes, N.15 Santori Luxury Home does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is N.15 Santori Luxury Home currently open?
    This property is closed from March 16 2021 to September 30 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at N.15 Santori Luxury Home?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at N.15 Santori Luxury Home?
    Yes. Parking spots may be limited.
  • Are pets allowed at N.15 Santori Luxury Home?
    Yes, pets are welcome.
  • What are the check-in and check-out times at N.15 Santori Luxury Home?
    You can check in from 2:00 PM - 8 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near N.15 Santori Luxury Home?
    Yes. Nearby restaurants include Allosteria (3-min walk), Trattoria Nonna Chiara (3-min walk), and La Tana del Boia (4-min walk).
  • What is there to do at N.15 Santori Luxury Home and nearby?
    N.15 Santori Luxury Home has a garden.

Recent reviews

Exceptional 9.8 From 19 reviews

Exceptional 10.0
Wonderful
If was a beautiful place. I wish we had more time. Staff excellent. Great place to stay.
Robert, us2 night romance trip
Exceptional 10.0
Very nice hotel.
This is a wonderful boutique hotel. It is well decorated, the rooms are plenty large and public areas are nice. The breakfast was well done, although a shade towards continental. Our only complaint was that the air condition system had not been turned on for the summer (and it needed to be). We were forced to open our windows which both let flies in and exposed us to the next door neighbors having a late night drinking session.
David, us2 night romance trip
Exceptional 10.0
Opulence and Luxury
We loved Santori N15. Excellent location easily walkable with rolling cases from the station. Beautiful inside - just stunning. We had the Puccini room and very grand it was too. Caterina could not have been more helpful, sorting luggage, breakfast in our room and restaurant bookings. This is such a lovely place to stay and close to all the main attractions! Tourist information in the square near the station hires electric scooters to whizz around the city walls! Do consider staying here for opulence, beauty and a real sense of luxury.
abigail, gb2 night trip
Exceptional 10.0
Cute Boutique Hotel
very cute boutique hotel centrally located in lucca. the staff was extremely helpful and went above and beyond in helping us explore the city
Daniel, gb1 night trip
Exceptional 10.0
Arrived very late but reception stayed open just for us. We were made very welcome and could not fault the hotel. Would definitely stay again if visiting Lucca
Michael, gb1 night trip
Exceptional 10.0
Look at Lucca
It was a last night stop over prior to flight home . The hotel staff were efficient at check in. Our bags were put in our room before we we returned as we had checked in before 1 pm Lucca was a delight
James, gb1 night trip with friends
Exceptional 10.0
LOVELY
Beautiful property in an ideal lcoation
DAVID, gb2 night romance trip
Exceptional 10.0
Lage im Zentrum. Man fühlt sich wie in einem kleinen Schloss. Individuell gestaltete Räume. Super Frühstück.
Carsten, de2 night romance trip
Exceptional 10.0
Très jolie bâtisse
Magnifique bâtiment ! Chambre très confortable et joliment decorée, espaces commun superbes, personnel à l'écoute Seuls bémols: télécommande de la télé très sale et douche avec peu d eau le soir, petit déjeuner avec des croissants industriels du supermarché... si non, excellent hotel, je recommend
Thais, ch1 night trip
Exceptional 10.0
Ho soggiornato nella camera Bohème, bellissima! Sembrava di essere in un castello del 1400 ma con tutte le comodità moderne. Ottima accoglienza e colazione. L'albergo è situato in posizione centrale, all'interno delle mura di Lucca, quindi ideale per chi voglia visitare la città. Se proprio devo trovare un appunto...in quella camera, il wifi funzionava con molta difficoltà, nel resto dell'albergo invece nessun problema. Comodo anche se si vuole uscire la sera: viene lasciato il codice di accesso, così si è pienamente autonomi. Assolutamente consigliato!
it1 night romance trip

N.15 Santori Luxury Home