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Hotel Bethel Puerta del Cielo

Photo gallery for Hotel Bethel Puerta del Cielo

Front of property – evening/night
Terrace/patio
Junior Suite. 1 Queen Bed with Sofa Bed | In-room safe, individually furnished, desk, iron/ironing board
Suite 1 King Bed with Sofa Bed | In-room safe, individually furnished, desk, iron/ironing board
Suite 1 King Bed with Sofa Bed | In-room safe, individually furnished, desk, iron/ironing board

Overview of Hotel Bethel Puerta del Cielo

Hotel Bethel Puerta del Cielo

3.5 star property
3.5-star hotel in Querétaro with restaurant and bar/lounge

9.2/10 Superb

18 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Kitchen
  • Refrigerator
  • Spa
  • Restaurant
Map
Invierno No. 29, Col. Centro, Querétaro, QRO, 76000

Room options

About this area

What's nearby

  • In Downtown Querétaro
  • Aqueduct of Santiago de Querétaro - 11 min drive
  • Antea Lifestyle Center - 19 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Asadero - 3 min walk
  • El Cachanilla Tacos & Beer - 4 min walk
  • La Costa Cantabrica - 6 min walk
  • El Portón de Santiago - 7 min walk
  • Fiume 37 - 7 min walk

About this property

Hotel Bethel Puerta del Cielo

A great choice for a stay in Querétaro, Hotel Bethel Puerta del Cielo features an airport shuttle. Guests can indulge in massages and enjoy international cuisine at Tiberias, which is open for breakfast, lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the walkability.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 5 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (MXN 200 per day)

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Evening entertainment
  • Winery tours nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Garden
  • Terrace
  • Arcade/games room
  • Spa services

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Tiberias – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ajalon – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 180 per person
  • Airport shuttle service is offered for an extra charge

Parking

  • Parking is available nearby and costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Bethel Puerta Cielo Queretaro
Hotel Bethel Puerta del Cielo Hotel
Hotel Bethel Puerta del Cielo Querétaro
Hotel Bethel Puerta del Cielo Hotel Querétaro

Frequently asked questions

Does Hotel Bethel Puerta del Cielo offer free cancellation for a full refund?
Yes, Hotel Bethel Puerta del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bethel Puerta del Cielo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bethel Puerta del Cielo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bethel Puerta del Cielo?
Sorry, there's no on-site parking at Hotel Bethel Puerta del Cielo.
Is an airport shuttle service offered by Hotel Bethel Puerta del Cielo?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Bethel Puerta del Cielo?
You can check in from 3 PM - 5 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Bethel Puerta del Cielo and nearby?
Hotel Bethel Puerta del Cielo has spa services and an arcade, as well as a garden.
Are there restaurants at or near Hotel Bethel Puerta del Cielo?
Yes, Tiberias offers international cuisine. Nearby restaurants include El Asadero (3-min walk), El Cachanilla Tacos & Beer (4-min walk) and La Costa Cantabrica (6-min walk).
Does Hotel Bethel Puerta del Cielo have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
What's the area around Hotel Bethel Puerta del Cielo like?
Hotel Bethel Puerta del Cielo is a short 8-minute walk from Zenea Garden and 12 minutes' walk from Plaza de Armas. Travellers say that the area is walkable and good for families.

Reviews

9.2

Superb

9.9/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Fair

This hotel is not suitable for young children. I called in advance and staff told me it was perfect for young children but upon arriving the room had dangerous staircases and an open banister. The rooftop is also not secure for children ans its view is on a construction site. Also, expedia description says it has its own self-park parking but it is inaccurate. Hotel uses a third party parking lot a few blocks away from the hotel.
CDMX, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and cute hotel close to Centro Historico
The staff welcomed us very warm! During our stay we really felt special here. This boutique hotel has super cute and clean rooms on 2 floors. The hotel has a beautiful rooftop with a chill area and hammocks. The entire staff was very very friendly, helpful and such nice to us. The location of the hotel is about 3 blocks away from the Centro Historico (about 5 walking minutes). We stayed here for a night with our friends and really appreciate the treatment! I highly recommend this hotel.
Elif, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Choice
Good food, comfortable bed, friendly and helpful staff. Treated like family, the staff went way out of their way to ensure every thing went smoothly. Very well maintained and impeccably clean. This was a difficult three days for us, for what we had to get done. Staying here was an excellent choice.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Un lugar único, bien ubicado, para gente tranquila y sin pretensiones, solo pasarla bien
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel. Precioso, más por tu dinero. El staff muy amable y en todo momento cordial.
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Recomendable para pasarlo en pareja
El hotel es bellísimo, vale la pena quedarse dentro y cocinar tu propia comida. La atención es espectacular
Elia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marco de MONTERREY
Increíble atención personalizada. Un paraíso en Querétaro
MARCO ANTONIO, 2-night family trip
Verified Hotels.com guest review