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All properties in Auckland, New Zealand
All properties in Auckland, New Zealand

Four Points by Sheraton Auckland, Auckland

4-star4 stars
Great for familiesThis property has good facilities for families.
396 Queen Street, Auckland, Auckland, 1010, New Zealand

4-star hotel with restaurant, near Queen Street Shopping District
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 213 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • The workout facility was nice, but it appears not to have a pool.Apr 28, 2019
  • Very nice hotel, friendly staff and very helpful too. Would highly recommend for a…Apr 27, 2019

Four Points by Sheraton Auckland, Auckland

from $91
  • Superior Room
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed, City View
  • Room, 1 King Bed, Corner
  • Deluxe Room, 2 Queen Beds
  • Room, 1 King Bed, View, Corner
  • Studio, 1 King Bed, Balcony, City View
  • Suite, 1 Bedroom, View
  • Suite, 2 Bedrooms, View, Tower
  • Superior Room, 1 King Bed, View, Tower

What’s around Four Points by Sheraton Auckland, Auckland


  • In Auckland Central Business District
  • Queen Street Shopping District - 1 min walk
  • Auckland Town Hall - 1 min walk
  • Sky Tower - 9 min walk
  • University of Auckland - 12 min walk
  • Auckland Ferry Terminal - 17 min walk
  • Princes Wharf - 21 min walk
  • Auckland Domain - 22 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 27 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Mt Eden Station - 23 min walk
  • Auckland Grafton Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 20 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
The check-in location differs from the property location. To check in, go to 110 Mayoral Drive

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator
  • Safe-deposit box at front desk
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Queen's Head Bar & Eatery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Four Points by Sheraton Auckland, Auckland’s small print

Also known as

  • Four Points Sheraton Auckland Hotel
  • Four Points Sheraton Auckland
  • Four Points By Sheraton Auckland New Zealand
  • Four Points by Sheraton Auckland Hotel
  • Four Points by Sheraton Auckland Auckland
  • Four Points by Sheraton Auckland Hotel Auckland


Only registered guests are allowed in the guestrooms.

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Valet parking costs NZD 50 per night

Buffet breakfast is offered for an extra charge of NZD 34 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 220 reviews

Exceptional 10.0
Great hotel in a great location.
Steven, usRomance trip
Exceptional 10.0
Older ladies exploring New Zealand!
A very nice property in soft opening. Very good front desk. Really appreciated early check in and help with plans to see Auckland
Linda, us2 night trip with friends
Very Good 8.0
Great hotel in a great location!
The hotel is comfortable, clean, and centrally located. The only downside is that on Saturday night is was hard to sleep with all the noise from the street. Sirens, loud music, people shouting which I could easily hear up on the 11th floor. Sunday night I slept like a baby, no city noise at all. Bring ear plugs if you’re a light sleeper and staying overnight on a Friday or Saturday. Just around the corner from a Skybus pickup which made getting back to the airport a breeze.
Stacey, us1 night trip
Exceptional 10.0
Great place, weird bathroom
Great place with outstanding staff The bed was comfortable. The location is very convenient. The only negative was the bathroom door. It was frosted glass. Turning the light on lit up the bedroom. Also the glass is a poor sound insulator.
William, us2 night romance trip
Very Good 8.0
Modern, quiet rooms & very clean.
us1 night business trip

Four Points by Sheraton Auckland, Auckland

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