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Richmond Hotel Matsumoto

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Front of property
Deluxe Double Room, Non Smoking | Free WiFi, bed sheets
Deluxe Double Room, Non Smoking | Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Richmond Hotel Matsumoto

Richmond Hotel Matsumoto

3.0 star property
3-star Matsumoto hotel with restaurant

8.8/10 Fabulous

342 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
The price is $71
Price available on 12/25/2022
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Newspapers in lobby (surcharge)
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Matsumoto Castle - 6 min drive

Getting around

  • Midoriko Station - 16 min drive
  • Shin Shimashima Station - 23 min drive
  • Okaya Station - 23 min drive
  • Matsumoto Station - 10 min walk


  • Old Rock - 2 min walk
  • CoCo Ichibanya - 3 min walk
  • Au Crieur De Vin - 3 min walk
  • Tully's Coffee - 4 min walk
  • Matsuya - 4 min walk

About this property

Richmond Hotel Matsumoto

Richmond Hotel Matsumoto is a great choice for a stay in Matsumoto. Guests will have free perks like WiFi and wired Internet. Fellow travelers like the helpful staff and location. Public transportation is close by: Matsumoto Station is just 10 minutes by foot.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms


  • Check-in time from 2 PM - 5:00 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 5 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 1200 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)


  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage


  • Elevator


  • English
  • Japanese

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Refrigerator


  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1200 per person (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds


  • Self parking costs JPY 1200 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards. Cash is not accepted.

Also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

Does Richmond Hotel Matsumoto offer free cancellation for a full refund?
Yes, Richmond Hotel Matsumoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Richmond Hotel Matsumoto?
As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on Dec 25, 2022 start from $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Richmond Hotel Matsumoto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Richmond Hotel Matsumoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Richmond Hotel Matsumoto?
Yes. Self parking costs JPY 1200 per night. Parking spots may be limited.
What are the check-in and check-out times at Richmond Hotel Matsumoto?
You can check in from 2 PM - 5:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Richmond Hotel Matsumoto?
Yes, there's an onsite restaurant. Nearby restaurants include CoCo Ichibanya (3-min walk), Au Crieur De Vin (3-min walk), and Tully's Coffee (4-min walk).
What's the area around Richmond Hotel Matsumoto like?
Richmond Hotel Matsumoto is a short 10-minute walk from Matsumoto Station and 10 minutes' walk from Matsumoto Performing Arts Center. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

tatsuya, 1-night family trip
Verified guest review

8/10 Very Good

tatsuya, 1-night family trip
Verified guest review

10/10 Exceptional

They bathtub is very deep! It was so nice. Parking is a separate building. (Next door)
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

tatsuya, 2-night family trip
Verified guest review

10/10 Exceptional

Good location, and room was a decent size for Japan! Staff were helpful and friendly.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

My room was really spacious. Honestly, I wasn't expecting much run around space. The hotel is right between Matsumoto station and Matsumoto castle. It's very strategic as I can reach the many interesting sightseeing and shopping streets on my way to the castle.
Tony, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s clean and central location to station and castle attraction. Recommended
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A Recommended Hotel
Good location. We stayed for 2 nights in a room of 18sq m. Everything in hotel is good. Breakfast was good. It will be perfect if the in-room green tea bag is stronger in taste.
Lai Wah, 2-night trip
Verified guest review

10/10 Exceptional

Melissa, 3-night trip
Verified guest review