Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

KASA Hotel Parota

3.5-star hotel with outdoor pool, near Tulum National Park

  • Free continental breakfast, free WiFi, and free parking
From
$82

Image gallery

  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View - Living Room
  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View - Living Room
  • Poolside Bar
  • Poolside Bar
  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View - Living Room
Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View - Living Room. Image 1 of 151
1 / 151Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View - Living Room
Calle Prol. Sayil, Lotes 3 y 4, Tulum, 77780, QROO, Mexico
9.2.Superb.
  • Very beautiful hotel with comfortable beds. We enjoyed every bit of our stay there.…

    Nov 7, 2021

  • When we first arrived Juan the supervisor did not welcomed us he didn’t make us feel…

    Sep 21, 2021

See all 305 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Easy parking
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Free area shuttle

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Tulum Mayan Ruins - 3 mi / 4.8 km
  • Cenote Crystal - 3 mi / 4.9 km
  • Playa Paraiso - 3.3 mi / 5.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Condo, 3 Bedrooms, Kitchen, Pool View
  • Luxury Apartment, 2 Bedrooms, Kitchen, Pool View
  • Luxury Suite, 1 Bedroom, Kitchen, Pool View
  • Superior Room
  • Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View
  • Studio, Kitchen
  • Penthouse, 1 Bedroom, Private Pool
  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

What’s around

Landmarks

  • Tulum Mayan Ruins - 3 mi / 4.8 km
  • Cenote Crystal - 3 mi / 4.9 km
  • Playa Paraiso - 3.3 mi / 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
See on map
Calle Prol. Sayil, Lotes 3 y 4, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 1
  • Children's pool
  • Bicycle rentals on site
  • Ecotours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 232 per vehicle (roundtrip)

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Kasa Hotel Residences Tulum
  • Kasa Hotel Residences
  • KASA Hotel Parota Tulum
  • KASA Parota Tulum
  • KASA Parota
  • Kasa Hotel + Residences
  • KASA Hotel Parota Hotel
  • KASA Hotel Parota Tulum
  • KASA Hotel Parota Hotel Tulum

*See fees and policies for additional details or extra charges

FAQs

  • Yes, KASA Hotel Parota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant.
  • Yes, an airport shuttle is available. The charge is USD 232 per vehicle roundtrip.
  • Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Kasa Hotel Parota superb

    Big El was the best every morning for breakfast by the pool. The check in process was smooth. I will definitely come back and recommend to people I know.

    Tracey, 2 night trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    3 night romance trip, Aug 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I like all the service in and outside; I love the hotel

    6 night family trip, Aug 13, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The property was clean, quiet and the staff was friendly. The food was good and the drinks were also good.

    Tony, 3 night family trip, Aug 12, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Not a pleasant stay at all. Would not recommend. No chair in rooms, dirty sheets, dirty lamp, mold on ceilings. Frequent power outages in heat.

    5 night romance trip, Jul 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms were very spacious and clean and looked even better than the photos. All the staff that we encountered were excellent, wore masks at all times and were very helpful, especially Omar the concierge. It was a very pleasant stay.

    5 night family trip, Jul 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything from the property, room and staff was amazing. Rooms were very clean, staff was always accommodating and helpful and the property itself was beautiful.

    5 night family trip, Jul 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved the hotel! The pool and private pool upstairs on the 3rd was the icing! Honestly wish I never left

    5 night family trip, Jul 11, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    This hotel is nice. The swimming pool and restaurant area are a great addition. It is a little deep off the main road but there are a handful of bars and restaurants within a 5-10 min walk. About a 10/15 min drive to downtown and about 30 min to the beach. The staff were always present and helpful when needed. Overall I would recommend this hotel to anyone coming to Tulum.

    4 night romance trip, Jul 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    great hotel

    KASA Hotel Parota was extremely accommodating. I greatly appreciated the early check-in, as I showed up hours before the standard time. They found me a chair for the desk in my room in seconds. They also took care of every other request I had in the same amount of time. I would stay here again.

    Johnny, 4 night trip with friends, Jul 7, 2021

    Verified Hotels.com guest review

See all 305 reviews