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Relais & Châteaux Heritage Madrid

Luxury hotel with restaurant, near Santiago Bernabeu Stadium

  • Free WiFi
From
$411

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Junior Suite - Balcony
  • Junior Suite - Balcony
  • Terrace/Patio
Terrace/Patio. Image 1 of 119
1 / 119Terrace/Patio
Calle Diego de León, 43, Madrid, 28006, Spain
9.6.Exceptional.
  • This hotel was everything, great location beautiful room awesome staff , super clean will…

    Feb 27, 2020

  • Beautiful hotel with exceptional staff. Our concierge service from Luis was over the top…

    Feb 20, 2020

See all 127 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 46 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Airport shuttle
    • Terrace

    For families

    • Private bathroom
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • In Salamanca
    • Santiago Bernabeu Stadium - 30 min walk
    • Gran Via Street - 35 min walk
    • Prado Museum - 38 min walk
    • Puerta del Sol - 42 min walk
    • Plaza Mayor - 2.5 mi / 4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Double Room
    • Classic Triple Room
    • Superior Double Room
    • Junior Suite
    • Family Room, Connecting Rooms
    • Deluxe Double Room
    • Double Room, Accessible
    • Family Room, Connecting Rooms (Deluxe)
    • Classic Double Room (Interior)

    What’s around

    Landmarks

    • In Salamanca
    • Santiago Bernabeu Stadium - 30 min walk
    • Gran Via Street - 35 min walk
    • Prado Museum - 38 min walk
    • Puerta del Sol - 42 min walk
    • Plaza Mayor - 2.5 mi / 4 km
    • Royal Palace of Madrid - 2.5 mi / 4.1 km
    • Estadio Wanda Metropolitano - 5.3 mi / 8.5 km
    • IFEMA - 7.3 mi / 11.8 km
    • Casa de Campo - 10.1 mi / 16.2 km

    Getting around

    • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
    • Madrid Recoletos Station - 25 min walk
    • Nuevos Ministerios Station - 25 min walk
    • Calanas Station - 5 min drive
    • Diego de Leon Station - 4 min walk
    • Avenida de America Station - 6 min walk
    • Nunez de Balboa Station - 7 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Calle Diego de León, 43, Madrid, 28006, Spain

    At a glance

    Hotel size

    • This hotel has 46 rooms

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*
    • Specific rooms only, restrictions apply*
    • 1 per room (up to 15 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Year Built - 2017
    • Elevator
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Turndown service

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Designer toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Awards and affiliations

    The property is a member of Relais & Chateaux.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)
    • Airport shuttle service is offered for an extra charge of EUR 65 per vehicle (one-way)

    Children and extra bedsPay at property

    • Guests must contact this property in advance to reserve cribs/infant beds

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 30 per pet, per night
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    Policies

    Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

    Also known as

    • Relais & Châteaux Heritage Madrid Hotel
    • Relais & Châteaux Heritage Madrid Madrid
    • Relais & Châteaux Heritage Madrid Hotel Madrid
    • Heritage Madrid Hotel
    • Relais & Châteaux Heritage Madrid Hotel
    • Relais & Châteaux Heritage Madrid Madrid
    • Relais & Châteaux Heritage Madrid Hotel Madrid
    • Relais Châteaux Heritage Madrid

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Relais & Châteaux Heritage Madrid.
    • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of EUR 30 per pet, per night.
    • You can check in from 3 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Cazorla (3-min walk), Surtopía (4-min walk), and Madrid Centro Juan Bravo 25 (4-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 65 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
    • Recommended spots to visit include Santiago Bernabeu Stadium (1.5 mi) and Gran Via Street (1.8 mi), along with Prado Museum (2 mi) and Puerta del Sol (2.2 mi).
    9.6.Exceptional.
    • 10.0.Exceptional

      A very classy property, in a lovely area. Centrally located

      soleilbrad, 2 night trip, Feb 14, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The personal attention and service throughout my stay and at all levels was outstanding. They made me feel special. I would not hesitate to stay again!

      2 night trip, Jan 23, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Very warm and friendly staff, made us feel at home. We lost our passport in Barcelona and had to stay in Madrid for 8 nights waiting for procedures to complete. The service was excellent and the staff took really good care of us especially that we were in a challenging situation because of our stolen luggage.

      1 night trip, Dec 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Absolutely magnificent hotel and great staff.

      Eli, 2 night family trip, Dec 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location and very pretty furnishings and fixtures.

      1 night romance trip, Dec 13, 2019

      Verified Travelocity guest review

    • 10.0.Exceptional

      Some decorations are a little bit kitsch, kind of too many elements together, marble, mirrors, different woods. Despite this "original" taste, rooms are gorgeous, equipment, comfort, quality of food -both room service and breakfast- were excellent.

      1 night business trip, Dec 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Just everything excelent, the room obviously, but the service was absolutely outsatanding.

      1 night trip, Dec 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      1 night family trip, Nov 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing totally recommend. Staff was extremely professional and overall exceptional!

      1 night romance trip, Nov 8, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      Amazing staff and so clean and up to date. Highly recommend!!

      AB, 3 night romance trip, Nov 1, 2019

      Verified Expedia guest review

    See all 127 reviews