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1 room, 2 adults

Relais & Châteaux Heritage Madrid

5-star5 stars
Calle Diego de León, 43, Madrid, 28006, Spain

Luxury hotel with restaurant, near Santiago Bernabeu Stadium
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 2 2020 to June 1 2021 (dates subject to change).
  • This hotel was everything, great location beautiful room awesome staff , super clean will…Feb 27, 2020
  • Beautiful hotel with exceptional staff. Our concierge service from Luis was over the top…Feb 20, 2020

Relais & Châteaux Heritage Madrid

from $219
  • Classic Double Room
  • Classic Triple Room
  • Superior Double Room
  • Junior Suite
  • Family Room, Connecting Rooms
  • Deluxe Double Room
  • Double Room, Accessible
  • Family Room, Connecting Rooms (Deluxe)
  • Classic Double Room (Interior)

What’s around Relais & Châteaux Heritage Madrid

Landmarks

  • In Salamanca
  • Santiago Bernabeu Stadium - 32 min walk
  • Gran Via Street - 35 min walk
  • Prado Museum - 38 min walk
  • Puerta del Sol - 42 min walk
  • Plaza Mayor - 2.5 mi / 4 km
  • Royal Palace of Madrid - 2.5 mi / 4.1 km
  • Estadio Wanda Metropolitano - 5.8 mi / 9.3 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Atocha Cercanías Station - 6 min drive
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 15 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2017
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Relais & Châteaux Heritage Madrid’s small print

Also known as

  • Relais & Châteaux Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Madrid
  • Relais & Châteaux Heritage Madrid Hotel Madrid
  • Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Madrid
  • Relais & Châteaux Heritage Madrid Hotel Madrid
  • Relais Châteaux Heritage Madrid

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 65 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Relais & Châteaux Heritage Madrid

  • Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?
    Yes, Relais & Châteaux Heritage Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Relais & Châteaux Heritage Madrid currently open?
    This property is closed from December 2 2020 to June 1 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Relais & Châteaux Heritage Madrid?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Relais & Châteaux Heritage Madrid?
    Sorry, there's no onsite parking at Relais & Châteaux Heritage Madrid.
  • Are pets allowed at Relais & Châteaux Heritage Madrid?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of EUR 30 per pet, per night.
  • What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Relais & Châteaux Heritage Madrid?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Cazorla (3-min walk), Surtopía (4-min walk), and Madrid Centro Juan Bravo 25 (4-min walk).
  • Is airport shuttle service offered by Relais & Châteaux Heritage Madrid?
    Yes, an airport shuttle is available. The charge is EUR 65 per vehicle one-way.
  • Is there an onsite casino at Relais & Châteaux Heritage Madrid?
    No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
  • What is there to do at Relais & Châteaux Heritage Madrid and nearby?
    Recommended spots to visit include Santiago Bernabeu Stadium (1.7 mi) and Gran Via Street (1.8 mi), along with Prado Museum (2 mi) and Puerta del Sol (2.2 mi).

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Recent reviews

Exceptional 9.6 From 162 reviews

Exceptional 10.0
A very classy property, in a lovely area. Centrally located
soleilbrad, us2 night trip
Exceptional 10.0
The personal attention and service throughout my stay and at all levels was outstanding. They made me feel special. I would not hesitate to stay again!
us2 night trip
Exceptional 10.0
Very warm and friendly staff, made us feel at home. We lost our passport in Barcelona and had to stay in Madrid for 8 nights waiting for procedures to complete. The service was excellent and the staff took really good care of us especially that we were in a challenging situation because of our stolen luggage.
us1 night trip
Exceptional 10.0
Absolutely magnificent hotel and great staff.
Eli, us2 night family trip
Exceptional 10.0
Great location and very pretty furnishings and fixtures.
us1 night romance trip
Exceptional 10.0
Some decorations are a little bit kitsch, kind of too many elements together, marble, mirrors, different woods. Despite this "original" taste, rooms are gorgeous, equipment, comfort, quality of food -both room service and breakfast- were excellent.
us1 night business trip
Exceptional 10.0
Just everything excelent, the room obviously, but the service was absolutely outsatanding.
us1 night trip
Exceptional 10.0
us1 night family trip
Exceptional 10.0
Amazing totally recommend. Staff was extremely professional and overall exceptional!
us1 night romance trip
Exceptional 10.0
Amazing staff and so clean and up to date. Highly recommend!!
AB, us3 night romance trip

Relais & Châteaux Heritage Madrid