Skip to main content.
All properties in Madrid, Spain
1 room, 2 adults

Relais & Châteaux Heritage Madrid, Madrid

5-star5 stars
Calle Diego de León, 43, Madrid, 28006, Spain

Luxury hotel with restaurant, near Santiago Bernabeu Stadium
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 176 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Friendly and welcoming staff. We loved the rooms and the service. Amazing shopping area…Aug 1, 2019
  • Beautiful hotel! Designer wall paper matching floor and tile. Restaurant is a must try,…Jul 9, 2019

Relais & Châteaux Heritage Madrid, Madrid

from $267
  • Classic Double Room
  • Classic Triple Room
  • Superior Double Room
  • Junior Suite
  • Family Room, Connecting Rooms
  • Deluxe Double Room
  • Double Room, Accessible
  • Family Room, Connecting Rooms (Deluxe)
  • Classic Double Room (Interior)

What’s around Relais & Châteaux Heritage Madrid, Madrid

Top spots nearby

Recommended by this property

  • Santiago Bernabeu Stadium (20-minute walk)
  • Prado Museum (24-minute walk)
  • Gran Via Street (24-minute walk)
  • Puerta del Sol (27-minute walk)
  • Plaza de España (29-minute walk)
  • Plaza Mayor (30-minute walk)
  • Royal Palace (33-minute walk)
  • Estadio Wanda Metropolitano (4.1 mi / 6.6 km)
  • IFEMA (4.2 mi / 6.8 km)
  • Casa de Campo (4.3 mi / 7 km)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Atocha Cercanías Station - 5 min drive
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 15 lbs)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Year Built - 2017
  • Elevator
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

  • The property is a member of Relais & Chateaux.

Relais & Châteaux Heritage Madrid, Madrid’s small print

Also known as

  • Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Madrid
  • Relais & Châteaux Heritage Madrid Hotel Madrid
  • Relais & Châteaux Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Madrid
  • Relais & Châteaux Heritage Madrid Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 65 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Madrid, Spain

Recent reviews

Exceptional 9.6 From 114 reviews

Exceptional 10.0
We love the hotel. Convenient to shopping and in a great quiet neighborhood. Luis and Javier at the front desk were magical!
robert, usRomance trip
Exceptional 10.0
The Best Service in Spain
The staff at this hotel were amazing. The rooms were beautiful and the service was outstanding. We give it a 10/10. Perfect!
kimberly, us2 night family trip
Exceptional 10.0
Best Service in a beautiful quiet hotel
The hotel is beautiful with an elegant old world charms but modern facilities. They are very professional with the best service. We arrived to Madrid at 6am and had no problem checking in early. Also was allowed a late 4pm checkout. The maids have turn down service at night bringing chocolate, expensive bottle water and linen to line the floor. The marble wall bathroom has a wonderful tub with bath salts, robe and slippers. The thermostat adjusts easily and responds quickly and quietly without the air blowing in your face. We had a very comfortable stay. Love this hotel!
Donald, us4 night business trip
Exceptional 10.0
The location is in upscale Salamanca, close enough to walk to any of the high end shopping streets. Their are some really cool local cafes around the property. The breakfast is sublime. The service is spot on. The rooms are tastefully done with great amenities. The balconies truly transport u to Europe. I highly recommend this hotel. Above all it’s the service.
us4 night family trip
Exceptional 10.0
We only stayed one night at Heritage Madrid before we had to leave for airport. However, the staff was wonderful. I broke my ankle while on vacation and they were very helpful and accommodating with all of our many requests. They allowed us in the room a little early as we had just come on the train and was exhausted. The room was lovely and cozy. We ate in the restaurant and the food was spectacular.
Lisa, us1 night romance trip

Relais & Châteaux Heritage Madrid, Madrid

Is the description of this hotel not correct? Tell us