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Shiratama no yu KAHOU

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Exterior
Indoor pool
Standard Japanese Style Room (12.5 tatami mats) | In-room safe, free WiFi
Deluxe Japanese Western Style Room (16 tatami mats) | In-room safe, free WiFi
Deluxe Japanese Style Room (16 tatami mats) | In-room safe, free WiFi

Overview of Shiratama no yu KAHOU

Shiratama no yu KAHOU

4-star property
4-star ryokan with indoor pool, near Tsukioka Karion Park

9.4/10 Exceptional

11 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
Map
134 Tsukioka Onsen, Shibata, Niigata, 959-2395

Room options

About this area

Getting around

  • Niigata (KIJ) - 39 min drive
  • Toyosaka Station - 21 min drive
  • Niigata Station - 28 min drive

Restaurants

  • 五頭の山茂登 - 6 min drive
  • レストラン モントルー - 9 min drive
  • Leaf - 9 min drive
  • カレー厨房MMU - 9 min drive
  • 製麺屋食堂 - 9 min drive

About this property

Shiratama no yu KAHOU

When visiting Shibata, Shiratama no yu KAHOU is a great choice to consider. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights at this upmarket ryokan include an indoor pool, a sauna and a garden.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages

  • Japanese

Room amenities

Be entertained

  • Tablet computer
  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 4:00 AM to 1:00 AM. There are hot springs on site.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Shiratama no yu KAHOU Ryokan
Shiratama no yu KAHOU Shibata
Shiratama no yu KAHOU Ryokan Shibata

Frequently asked questions

Does Shiratama no yu KAHOU offer free cancellation for a full refund?
Yes, Shiratama no yu KAHOU does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shiratama no yu KAHOU?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shiratama no yu KAHOU?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Shiratama no yu KAHOU?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shiratama no yu KAHOU?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Shiratama no yu KAHOU?
You can check in from 3 PM - 6 PM. Check-out time is 10 AM.
What is there to do at Shiratama no yu KAHOU and nearby?
On-site recreation at Shiratama no yu KAHOU includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Shiratama no yu KAHOU also has a sauna and a garden.
Are there restaurants at or near Shiratama no yu KAHOU?
Yes, there's an on-site restaurant. Nearby restaurants include 五頭の山茂登 (4.4 mi), Leaf (5.9 mi) and 鮨・和食ながしま (6 mi).
What's the area around Shiratama no yu KAHOU like?
Shiratama no yu KAHOU is a short 9-minute walk from Tsukioka Karion Park and 15 minutes' walk from Tsukioka Waku Waku Farm.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Kin Keung, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

온천도....방에서의 야경도 너무 좋았어요...
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

本当によかったです
和室にベッドが設置されているお部屋を利用しました。 着替え用のスペースがあったり、全体的にかなりゆったりした作りで好印象でした。 追加料金で蟹づくしコースに変更して頂きましたが予想してた程の量ではなかったのが少しだけマイナスポイントですかね。 ただ、総じて素晴らしいのは間違いないです。 首都圏から4~5時間かけてでも宿泊する価値はあると思います。
Okoshi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHOHEI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ゆったりのんびり過ごせました。 お庭を散歩したり、街歩きも楽しめました。 温泉もエメラルドグリーンのめずらしいお湯で、 美肌の湯です。 満室でもあまり混雑している実感はありません。 朝食会場も広く、待つこともなく快適でした。
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

施設・お風呂・サービス全て満足しています。特に女将の対応が素晴らしかった。
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

スタッフと女将さんのおもてなしが素晴らしい!
温泉の湯質がとてもよかったです。退職祝いの旅行でしたが、女将さんがわざわざ夕食の席に記念品を持ってきていただき感激しました。お部屋も角部屋で一面に穀倉地帯の水田と山並みが広がり素敵でした。何よりスタッフの対応がどなたも行き届いていて感じが良かったです。
Ritsuko, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

최고의 시설, 최고의 분위기, 최고의 서비스였습니다.
2-night romance trip
Verified Hotels.com guest review