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1 room, 2 adults

Hotel Neutor Express, Salzburg

3-star3 stars
Neutorstrasse 9, Salzburg, 5020, Austria

3-star hotel with conference center, near Mozart's Birthplace
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
  • My disappointments were my own fault - the website had reverted to USD, so I got a shock…May 15, 2019
  • It was amazing. The staff could not have been nicer. The location was a tunnel away from…Apr 19, 2019
113See all 113 reviews
From 409 reviews

TripAdvisor Traveller Rating

Hotel Neutor Express, Salzburg

from $86
  • Single Room
  • Double Room
  • Twin Room
  • Comfort Double Room, Balcony
  • Junior Suite, Balcony

What’s around Hotel Neutor Express, Salzburg


  • Mozart's Birthplace - 8 min walk
  • St. Francis Church - 8 min walk
  • Salzburg Cathedral - 10 min walk
  • Salzburg Museum - 11 min walk
  • Fortress Hohensalzburg - 12 min walk
  • Mirabell Palace and Gardens - 15 min walk
  • Sigmundstor Tunnel - 4 min walk
  • Pferdeschwemme Horse Well - 5 min walk

Getting around

  • Salzburg (SZG-W.A. Mozart) - 7 min drive
  • Salzburg Central Station - 27 min walk
  • Salzburg Gnigl Station - 6 min drive
  • Freilassing Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Check-in for this property is based at a different location, Hotel Neutor Neutorstraße 8.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Working away
  • Conference center
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

In the room

Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Hotel Neutor Express, Salzburg’s small print

Also known as

  • Hotel Neutor Express Salzburg
  • Neutor Express Salzburg
  • Neutor Express


Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Salzburg, Austria

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Recent reviews

Good 7.0 From 113 reviews

Very Good 8.0
Front desk people were the best! Helpful and friendly. Location was very good. Ok for the price
Beatriz, us3 night trip with friends
Fair 4.0
Great location, not so great room.
This hotel has no ac, they did offer a fan of sorts, but it really didn't help at all, being a tower fan. We slept with our balcony window wide open all night. Upon arrival we checked in and they verified we had 3 people staying the night. 2 twins and a fold out couch.... this couch was so small my 12 yr old didn't even fit on it. This was more like a bed for a toddler. They asked how old our child was so they should have known she wouldn't fit on this. And it hadn't been made up and there were no extra sheets so I could make it, we called and they came to make it with a flat sheet that didn't even cover this pretty old, not the cleanest, a little smelly, tiny little fold out love seat size sleeper. It was odd too because when you layed on it, it tried to fold up on you. My husband refused to make our daughter sleep on it, so he slept on it kitty corner, (He can sleep anywhere). The location was great walking distance to our tour and great eating places, and shopping. This building was across the street from the hotel itself, which was a bit odd as well. Staff were very nice, but it was too hot to sleep well. Don't think I'd stay here again or tell friends about it. Just to many things wrong.
Todd, usFamily trip
Exceptional 10.0
Quiet, clean hotel near the river.
We really enjoyed our stay at Hotel Neutor Express. Check-in was very easy, our train arrived to Salzburg fairly late too. The room was very clean and the beds were comfortable. The bathroom is spacious and was very clean. Our room had no windows but instead two doors, so we had to open those to account for no air conditioning. The location is amazing. It was very quiet at all times of the day, a ten minute walk to the river, and a couple minutes walk to the closest grocery store. It was very easy to get to all the sights and attractions and we were able to purchase the Salzburg Card right at the front desk. (I would highly recommend looking into this as it can save you a ton of money on entrance fees and public transportation). Overall it was an amazing hotel that we would undoubtably stay in for our next trip to Salzburg.
Emily, usRomance trip
Exceptional 10.0
Enjoy Salzburg!
No frills and have to pay for parking but VERY helpful and friendly staff.
us1 night trip
Good 6.0
Great location for visiting downtown Salzburg. Hotel stay itself is comfortable but their bookkeeping is a mess. They could not fix the parking fee error (the fee is already high). Payment was not registered properly and they couldn't take credit card payments (even after they had the opportunity for several days to fix the problem with that).
usRomance trip

Hotel Neutor Express, Salzburg

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