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1 room, 2 adults

Hanoi Babylon Garden Hotel & Spa, Hanoi

4-star4 stars
27 Lo Su, Hoan Kiem, Hanoi, Vietnam

4-star hotel with spa, near Thang Long Water Puppet Theatre
  • Free local cuisine breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • The hotel is located just outside of the old and French quarters. Very convenient to the…Nov 15, 2019
  • The overall experience of the hotel and their staffs is greatly appreciated ad the team…May 16, 2019

Hanoi Babylon Garden Hotel & Spa, Hanoi

from $48
  • Deluxe Single Room
  • Executive Double or Twin Room
  • Premium Room
  • Junior Suite, 1 Queen Bed, City View
  • Family Room with City Review
  • Family Room, Multiple Beds, Bathtub
  • Honeymoon Suite, 1 King Bed, Balcony, City View
  • Deluxe Family Room
  • Family Connecting Suite City View
  • Grand Family Suite City View
  • Penthouse Suite City View

What’s around Hanoi Babylon Garden Hotel & Spa, Hanoi

Top spots nearby

Recommended by this property

  • Thang Long Water Puppet Theatre (3-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • Hanoi Opera House (8-minute walk)
  • Embassy of China (17-minute walk)
  • Goethe-Institut Hanoi (18-minute walk)
  • Temple of Literature (20-minute walk)
  • Ho Chi Minh Mausoleum (21-minute walk)
  • US Embassy (38-minute walk)
  • Aeon Mall (42-minute walk)
  • Australian Embassy (44-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 28 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Languages Spoken
  • Chinese
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Babylon Garden Spa has 8 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps.

The spa is open daily.

Dining

Babylon Garden Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch. Reservations are required.

Hanoi Babylon Garden Hotel & Spa, Hanoi’s small print

Also known as

  • Hanoi Babylon Garden Hotel
  • Babylon Garden Hotel
  • Hanoi Babylon Garden
  • Babylon Garden
  • Hanoi Babylon & Spa Hanoi
  • Hanoi Babylon Garden Hotel & Spa Hotel
  • Hanoi Babylon Garden Hotel & Spa Hanoi
  • Hanoi Babylon Garden Hotel & Spa Hotel Hanoi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 352500.0 per day

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 332 reviews

Exceptional 10.0
Very friendly and helpful staff
The hotel is located just outside of the old and French quarters. Very convenient to the egg coffee street. The staff are very friendly and attentive. One of the staff, Alan, was super nice and sat down with us to chat and gave us food and attraction recommendations in Hanoi, Hoi An, Hue, and Da Nang. He also made sure we have everything we need for our stay as well as transportation. The room is clean and quiet. The beds were comfortable. They also has a rooftop sitting area on the 13th floor which overlook the city. And we had to leave early the next day and they prepared a light breakfast to-go for us. Highly recommend this hotel.
ca1 night trip
Exceptional 10.0
First Trip to Vietnam - Hanoi on Business Trip
The overall experience of the hotel and their staffs is greatly appreciated ad the team displayed the highest level of professionalism in handling customer's requests despite the understanding of English and Mandarin has much room for improvement. However on safety aspect is that the staircase steps are not marked with reflective strip at the end of each steps to caution user to the especially dark black tiles laid onto them and i happened to twist my ankles and fell resulting in multiple fractures on my right ankle area. I went to a hospital to have the injury consulted and X-ray plus CT-Scan and was told by doctor in Guangzhou when i return that i had multiple fractures at the ankle area. Attached pics of conditions of the legs over the 3 days stay and also the x-rays done in Guangzhou hospital immediately after landing. There's a male staff on the first night overheard a conversation between myself and the front office lady about the incident when i requested the lady to help me order food for dinner after 2230hrs and learnt about my twisted ankle, automatically went to the back and brought me a bag of ice-cubes for my to apply on to soothe the pain. The bell boy the following days when saw me limping heading out or returning was also quick to lend a hand helping me up and down the hotel entrance stairs.. sorry i forgotten to take down their names..
Ang, cnBusiness trip
Exceptional 10.0
The hotel was clean, located in great location, quiet at night, offered great breakfast selections, and most of all had wonderful staff. From the time we checked in, they welcomed us with smile and refreshments and gave us very personal attentions to make sure that our stays are comfortable. After the check out, we had all day in Hanoi to catch a night train to Lao Cai. They were very understanding with our needs by keeping our luggage during the day and letting us use showers before the departure. Thank you to all the staff at Hanoi Babylon Garden Hotel. You made our Hanoi trip more enjoyable and memorable.
us3 night family trip
Poor 2.0
Management asked me not to post a review
So first the good news- amazing location, quiet side street 2 minute walk to the main tourist action. It’s also great value for money and spotlessly clean. So why the low rating? Firstly the food (breakfast) is awful. Limited choice (no real surprise given the budget), stale and had that dank greasy smell that purveyed the whole restaurant even when it was closed (we had to walk through the closed restaurant every time we went to our room in tower b). We stopped eating there after two days despite having pre paying breakfast for the whole stay. The spa is awful- probably the worst I have visited in Asia- poor message, awful atmosphere (all I could hear was the sound of someone doing laundry in the bathroom next door). What really irritates is having to ask for the same thing each and every day. I booked for 4 people, I paid for 4 people yet very day they reset the room for three (towels, water etc) for three. First day I just asked for the extras. Second day I requested from the manager, Tracey, that we get set for 4 people, third day I asked Tracey again. 4th day I asked her again... Speaking of Tracey, my reason for Posting this is she asked me not to post a review when I was leaving the hotel! Please don’t try and cover things up Tracey- I took that as a huge personal insult after you had taken the time to discuss my thoughts on your service. Please don’t get me wrong this place isn’t all bad, but it’s attention to detail and poor management un do so much of what co
ian, sgOther trip
Exceptional 10.0
Fantastic stay
I loved every part of it. The staff was polite from beginning to end, room in great condition, breakfast good and location great. A couple of minutes walk to old quarter which made It a much quieter place and generally an easy access location. I stayed in two different rooms due to having booked two different parts of my journey there. Both were great.
Dionisis, gb1 night trip

Hanoi Babylon Garden Hotel & Spa, Hanoi

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