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All properties in Krakow, Poland
1 room, 2 adults

Imagine Apartments, Krakow

4-star4 stars
Starowislna 4/4, Krakow, 31-032, Poland

Upscale apartment within walking distance of St. Mary's Basilica
  • Free WiFi
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Good7.4
  • We stayed at Imagine in Krakow for several days. The arrival was great. A very nice and…Jul 8, 2017
  • you pay for what you get .. the apartment was small, the kitchen was not inside the room…May 16, 2019
38See all 38 Hotels.com reviews
From 12 reviews

TripAdvisor Traveller Rating

Imagine Apartments, Krakow

from $62
  • Double Room
  • Twin Room
  • Apartment Suite

What’s around Imagine Apartments, Krakow

Landmarks

  • In City Centre
  • St. Mary's Basilica - 7 min walk
  • Cloth Hall - 8 min walk
  • Town Hall Tower - 8 min walk
  • Main Market Square - 8 min walk
  • Collegium Maius - 11 min walk
  • Old Synagogue - 12 min walk
  • Florian's Gate - 12 min walk

Getting around

  • Krakow (KRK-John Paul II - Balice) - 21 min drive
  • Krakow Glowny Station - 11 min walk
  • Krakow Plaszow Station - 10 min drive
  • Wieliczka Rynek-Kopalnia Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 7 apartments

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
There is no front desk at this property. If you are planning to arrive after 2 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and an access code. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

  • Discounted offsite parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Room service (during limited hours)
Services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Cookware, dishware, and utensils

Imagine Apartments, Krakow’s small print

Also known as

  • Imagine Apartments Apartment Krakow
  • Imagine Apartments Krakow

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Cleaning fee: PLN 30 per accommodation, per night

Optional extras

Self parking costs PLN 90 per day

Airport shuttle service is offered for an extra charge of PLN 99 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 38 reviews

Poor 2.0
Sewage in the Shower!
The Good-Location is great for easy access to the main square of the Old Town. The Bad-These are not apartments and the descriptions are very misleading. Our rooms (no.2) then (no.6) had no kitchen facilities as suggested in the pictures on our booking. Room 2 has a glass chamber in the middle of the room with a curtain round it which acts as a bathroom. The plumbing is not adequate and flooded our bedroom after being in the shower for less than 5 minutes. Sewage also came up through the shower, so out feet were covered in human faeces. There are no staff present on site so any issues need to be called through on a mobile. We requested a move on arrival after seeing the downgraded room that had been given to us but were only moved when we called to get staff in to show the sewage coming up through our bedroom floor.​ The new apartment (apparently clean) had many dark hairs all over the bathroom tiles suggesting it had not been cleaned yet. Given that you are also charged a cleaning fee of 30PLN per night I am shocked that no cleaning takes place and towels are not changed. ​ The bedding in room 2 consisted of one flat pillow on each side and two small duvets that were smaller than those found on infant beds in the UK. I have never seen this size before! In room 6 the duvets were larger but again only one flat pillow on each side.​ The main entrance area smells of urine and I would not be surprised if it had recently accommodated rough sleepers. Do not stay here!
gbRomance trip
Exceptional 10.0
Room was a fair size and clean. Close to the city and the staff were very friendly and helpful.
Daniel, gb3 night romance trip
Poor 2.0
Hidden costs and left our room unlocked. Awful!
This place was extremely disappointing! They charged additional hidden costs for cleaning despite the fact the cleaning did not include bins, bathroom, towels or replenishing tea and coffee. They also left our room open and unlocked, thankfully nothing was stolen. The unit is in a run down building, not secured and unclean. The reception area is also unmanned and scattered with garbage bags from the surrounding rooms. The hotel contacts were not contactable after they got all money from us. Extremely disappointing and I would not recommend!!
Rachel, auRomance trip
Fair 4.0
Hidden charges
Additional charges applied, but mentioned only in the cancellation policy. That makes them hidden, because they have nothing to do with the cancellation policy, but with the advertised price. This is a mater of treating customers unfairly. Should I have noticed that before, I wouldn't have booked the stay because this is cheating. The shower wets the whole bathroom and the hose doesn't stay in its holder when the water is running. The air conditioner doesn't heat up the room to the requested temperature. Dust on the rim of the headboard, one stained glass.
ieOther trip
Poor 2.0
Cant get in.
What a mess. We could not get into the hotel. No one was there to answer the door and no one would answer the phone. we had to find another hotel to stay in. And we still have not had a refund from either Hotels.com or from Imagine. A dreadful experience.
Adrian, ie1 night family trip

Imagine Apartments, Krakow

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