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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

The Exchange Hotel, Cardiff

3.5-star3.5 stars
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ, United Kingdom

Bayfront hotel with restaurant, near Cardiff Bay
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
  • Customer service was great! Beautiful hotel! Good locationDec 25, 2018
  • The building is fabulous - but it's really a party place. So outside our room in the…Nov 18, 2018
131See all 131 reviews
From 616 reviews

TripAdvisor Traveller Rating

The Exchange Hotel, Cardiff

from $84
  • Luxury Double Room
  • Luxury Triple Room, 1 Bedroom
  • Luxury Triple Room, Accessible
  • Luxury Suite (sleeps 6)
  • Luxury Quadruple Room
  • Classic Double Room, 1 Double Bed, Accessible, Non Smoking

What’s around The Exchange Hotel, Cardiff


  • In Butetown
  • Cardiff Bay - 1 min walk
  • Techniquest - 3 min walk
  • Wales Millennium Centre - 6 min walk
  • Cardiff Motorpoint Arena - 24 min walk
  • Principality Stadium - 27 min walk
  • Cardiff Castle - 28 min walk
  • National Museum Cardiff - 36 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 28 min drive
  • Bristol (BRS-Bristol Intl.) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Grangetown Station - 22 min walk
  • Cardiff Central Station - 23 min walk
  • Self parking (surcharge)
  • Discounted offsite parking

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Conference space
  • Conference space size (meters) - 50
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • Welsh

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping

The Exchange Hotel, Cardiff’s small print


Guests must contact this property in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Exchange Hotel Cardiff
  • Exchange Hotel
  • Exchange Cardiff
  • The Exchange Hotel Cardiff

Optional extras

Self parking costs GBP 15.00 per day

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 131 reviews

Exceptional 10.0
Beautiful Hotel
We had such an amazing stay here! The hotel is beautiful. We had a rough day of travel the day we checked in and the person at the front desk made us immediately feel welcomed and relaxed. The dinner we had in their dining area was also great.
Kaitlin, us1 night family trip
Very Good 8.0
History tucked away in a quiet street.
There is no room service or phone in the room (well, my room anyway). If there is an event, the restaurant will be closed. There is a Sainsbury maybe a 5 minute walk down the street and other places to eat. It is very quiet. Even with the construction and updates to the property. The beds are very comfortable. The room was very spacious. The staff was very friendly and professional. All in all a great place to stay.
Tamara, usBusiness trip
Very Good 8.0
This hotel is not our style &there for we didn't like it very much, it's victirian style. Also it was very very expensive. It's Al little bit far from the center.
Yossi, us1 night romance trip
Good 6.0
Ok, but not great.
Advertised as parking available, but that’s not the case. Parking is a ten minute walk. Room are tired, iron mark on carpet, tile grout dirty. Excellent and helpful staff though.
Craig, gb1 night business trip
Good 6.0
Mostly pleasant stay with some issues
Pros - the bedroom had two large comfortable beds - staff were friendly - the décor in the room was nice - the location was excellent - the room was quiet - even my partner who has trouble sleeping slept really well Cons - due to ongoing building works, scaffolding prevented any view or natural light from coming in through our windows - possibly related to the building works, the water pressure fluctuated and at one point a powdery black sediment came out of the bath tap - the room was recently redecorated in a modern, young style not depicted online, which would not appeal to everyone - the fire alarm sounded twice during our stay; the second time was in the middle of the night and rang for long enough that we had to begin evacuating - during this evacuation, there were no members of staff visible to offer assistance - the alarm stopped whilst we were on our way out, but we had to get to the front desk in order to receive the all-clear - there was no telephone in the room - we were told we could ring the front desk from our mobiles but we had no signal, and on the morning of checkout the WiFi went down which meant we couldn't contact anyone outside the room These issues were minor but would possibly make a significant difference to elderly or disabled guests, or those with young children, especially having to travel to reception for any assistance.
Sian, gb2 night romance trip

The Exchange Hotel, Cardiff

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