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Cross Chiang Mai Riverside

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Outdoor pool, open 7 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7 AM to 8 PM, free pool cabanas, pool umbrellas
Pool Suite | Terrace/patio
Suite, Garden View | View from room

Overview of Cross Chiang Mai Riverside

Cross Chiang Mai Riverside

5-star property
Luxury hotel with outdoor pool, near Chiang Mai Night Bazaar

9.4/10 Exceptional

69 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000

Room options

About this area

What's nearby

  • In Wat Ket
  • Chiang Mai Night Bazaar - 23 min walk
  • Tha Phae Gate - 29 min walk
  • Warorot Market - 8 min drive
  • Central Festival Chiangmai - 7 min drive
  • Sunday Walking Street Market - 11 min drive
  • Chiang Mai University - 13 min drive
  • Nimman Road - 12 min drive
  • Maejo University - 23 min drive
  • Wat Phra That Doi Suthep - 42 min drive

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 23 min drive
  • Chiang Mai Railway Station - 9 min drive
  • Saraphi Station - 21 min drive
  • Lamphun Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Natwat Home Cafe - 3 min walk
  • Khao Soi Samer Jai - 4 min walk
  • Oxygen Dining Room - 6 min walk
  • Paak Dang - 9 min walk
  • The Edge Chiang Mai - 10 min walk

About this property

Cross Chiang Mai Riverside

Putting you within a 10-minute drive of Chiang Mai Night Bazaar and Tha Phae Gate, Cross Chiang Mai Riverside offers an airport shuttle (available on request) for THB 900 per vehicle. You can indulge in Thai massages, facials or aromatherapy, and grab a bite to eat at Oxygen, which serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers like the helpful staff and nice bathrooms.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Free secured on-site valet parking
  • Wheelchair-accessible parking on site
  • Free off-site parking within 164 ft
  • Street parking available

Transfers

  • Airport shuttle from 7 AM to 11 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Thai

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Oxygen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of THB 900 for adults and THB 450 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 900 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 2500.0 per night
  • Airport shuttle service for children costs THB 0

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

X2 Chiang Mai Riverside Resort
Cross Chiang Mai Riverside Hotel
Cross Chiang Mai Riverside Chiang Mai
Cross Chiang Mai Riverside Hotel Chiang Mai
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

Frequently asked questions

Does Cross Chiang Mai Riverside offer free cancellation for a full refund?
Yes, Cross Chiang Mai Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cross Chiang Mai Riverside?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Cross Chiang Mai Riverside on 2 March 2023 start from €150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cross Chiang Mai Riverside?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cross Chiang Mai Riverside?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 8 PM.
Are pets allowed at Cross Chiang Mai Riverside?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cross Chiang Mai Riverside?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Cross Chiang Mai Riverside?
Yes, an airport shuttle is available from 7 AM to 11 PM on request. The charge is THB 900 per vehicle one-way.
What are the check-in and check-out times at Cross Chiang Mai Riverside?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Cross Chiang Mai Riverside and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room and spa services. Cross Chiang Mai Riverside also has a garden.
Are there restaurants at or near Cross Chiang Mai Riverside?
Yes, Oxygen offers international cuisine. Nearby restaurants include Natwat Home Cafe (3-min walk), Khao Soi Samer Jai (4-min walk) and Oxygen Dining Room (6-min walk).
Does Cross Chiang Mai Riverside have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cross Chiang Mai Riverside like?
Cross Chiang Mai Riverside is located by the river in Wat Ket, a short 19-minute walk from Warorot Market and 8 minutes' walk from Riverside. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Tobias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Possawee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WILLIAM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend for the Riverside district
Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cholla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified CheapTickets guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Hotel & Staff
Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review