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Crystal Lodge

Photo gallery for Crystal Lodge

Front of property
Balcony
Terrace/patio
Deluxe Family | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Deluxe Family | View from room

Overview of Crystal Lodge

Crystal Lodge

3.0 star property
In the heart of Kota Bharu

8.4/10 Very good

85 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is €39
Price available on 05/12/2022
Map
124, Jalan Che Su, Kota Bharu, 15000

Room options

About this area

What's nearby

  • Heart of Kota Bharu

Getting around

  • Kota Bharu (KBR-Sultan Ismail Petra) - 25 min drive

Restaurants

  • Sun Hua Restoran - 2 min walk
  • Wau - 3 min walk
  • Meena Curry House - 3 min walk
  • Restoran Hover - 4 min walk
  • Sun Two Restaurant - 4 min walk

About this property

Crystal Lodge

Take in the views from the rooftop terrace when you stay at Crystal Lodge. Guests can visit the fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Fellow travellers say good things about the helpful staff and size.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre

Accessibility

  • Lift

Languages

  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per room, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Crystal Lodge Hotel
Crystal Lodge Kota Bharu
Crystal Lodge Hotel Kota Bharu

Frequently asked questions

Does Crystal Lodge offer free cancellation for a full refund?
Yes, Crystal Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystal Lodge?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Crystal Lodge on 5 December 2022 start from €39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystal Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crystal Lodge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Lodge?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Crystal Lodge and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Crystal Lodge?
Yes. Nearby restaurants include Meena Curry House (3-min walk), Restoran Hover (4-min walk) and Sun Two Restaurant (4-min walk).
What's the area around Crystal Lodge like?
Crystal Lodge is in the heart of Kota Bharu, a short 6-minute walk from Siti Khadijah Central Market and 3 minutes' walk from Temenggor Lake.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Room was smelly from cigarette smoke. Toilet and overall was not very clean. Very different compared to previous. Seems like the property is under maintained
LIM JIAN, 1-night business trip
Verified Expedia guest review

8/10 Very good

poh, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall its a good hotel however the parking was full during the night maybe because of Wesak's holiday. however i enjoyed and it worth the money to book for this hotel.
Salehuddin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Binti Ismail Saidatul, 1-night trip
Verified Expedia guest review

8/10 Very good

Chong, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable 1 night stay
Overall 1 night stay was good, room is clean and comfortable with free parking. Location is convenient as well.
Ying Zhen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Madihah, 2-night trip
Verified Expedia guest review

8/10 Very good

Overall is good and when we I come over to KB, will stay in this hotel
Sim Lan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

parking a little tight
Leong Sze, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Noisy Room
The room not sound proof. I can hear motorcycle, lorry etc inside the room. Even I change the room in the of hotel still can hear outside noise
2-night business trip
Verified Hotels.com guest review