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Hotel Aixo Suites By Geh Suites

Photo gallery for Hotel Aixo Suites By Geh Suites

Outdoor pool
Front of property
Doble superior vista al mar | In-room safe, iron/ironing board, free WiFi, bed sheets
Food and drink
Reception

Overview of Hotel Aixo Suites By Geh Suites

Hotel Aixo Suites By Geh Suites

3.0 star property
3-star beach hotel with outdoor pool, near Ayala Center
7.0 out of 10 Good
7.0/10 Good

137 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Cra. 1 #46-68, Marbella, Cartagena, Bolivar, 130002
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Pool bar
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • In Marbella
  • Ayala Center - 35 min walk
  • Clock Tower - 4 min drive
  • San Felipe de Barajas Castle - 3 min drive
  • Marbella Beach - 5 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • Bocagrande Beach - 10 min drive
  • Blanca Beach - 89 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Andrés Cartagena - 3 min drive
  • Café Quindio - 18 min walk
  • Juan Valdez Café - 18 min walk
  • Le Grazie - 18 min walk
  • Juan Valdez Café - 4 min drive
Map

About this property

Hotel Aixo Suites By Geh Suites

Hotel Aixo Suites By Geh Suites is a great choice for your beach stay in Cartagena. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Daikiri serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a rooftop terrace, a poolside bar and a fitness centre. Fellow travellers like the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area

What to do

  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 43-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Daikiri – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Aixo Suites
Aixo Suites By Geh Suites
Hotel Aixo Suites By GH Suites
Hotel Aixo Suites By Geh Suites Hotel
Hotel Aixo Suites By Geh Suites Cartagena
Hotel Aixo Suites By Geh Suites Hotel Cartagena

Frequently asked questions

Does Hotel Aixo Suites By Geh Suites offer free cancellation for a full refund?
Yes, Hotel Aixo Suites By Geh Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Aixo Suites By Geh Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Aixo Suites By Geh Suites?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Aixo Suites By Geh Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Aixo Suites By Geh Suites?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Aixo Suites By Geh Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Aixo Suites By Geh Suites?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Aixo Suites By Geh Suites?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.
What is there to do at Hotel Aixo Suites By Geh Suites and nearby?
Hotel Aixo Suites By Geh Suites has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Hotel Aixo Suites By Geh Suites?
Yes, Daikiri offers international cuisine.
What's the area around Hotel Aixo Suites By Geh Suites like?
Hotel Aixo Suites By Geh Suites is located near Marbella Beach in Marbella, a short 17-minute walk from Centro Comercial La Serrezuela and 12 minutes' walk from Del Cabrero Chapel.

Reviews

7.0

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.5/10

Amenities

7.1/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

2/10 Poor

AVOID AT ALL COSTS!
After booking this hotel, we arrived to check in and paid directly with the hotel, once we were taken to our room I WAS SHOCKED once I saw the actual room! I could not believe this was the room that I saw advertised online. The rooms looked absolutely nothing like the photos. To be honest I have seen homeless shelters in better conditions than the rooms here! To top it off the wifi was not working on the entire floor and was told to use it downstairs as it was the only place it was working! After speaking with the reception staff about getting a refund because we simply couldn't stay in this hotel, I was told they cannot refund to my card and that I had to come back tomorrow to see the manager who will be able to initiate the refund for me! After booking another hotel and returning the next day the manager said the refund will take 5 - 10 working days. It's now been over 3 weeks and no sign of the refund!! I even left with a proof of letter as I did not trust them confirming I didn't actually stay in the hotel and I did not use there services, and still no refund! Also hotel tried to contact the property several times and nobody could get through to the hotel at all and the hotel is literally non responsive to calls and emails so if you ever have an issue, it will more than likely not get resolved by this hotel! I would recommend to AVOID this place at all costs! My only regret is not taking pictures of the actual room to show! I did not spend more than a min in the room!
3-night trip
Verified Hotels.com guest review

4/10 Fair

The presentation of the property mislead me on making the reservation. The room is small no place to sit down, noisy, the view to the beach is just a window. No balcony. Disappointed with this hotel. The staff was excellent.
Verified Expedia guest review

6/10 Good

I liked the pool with the view and my room with the ocean view as well. It was very inexpensive and I got breakfast every morning. Staff was friendly too. The 2 main things I did not like were that my room with the ocean view was in the Main Street so I heard the cars all night long. If you can’t sleep with noise did not get the ocean view. 2nd I won’t be specific with my experience but just be aware of your belongings. Especially when they do room service. You can’t really walk around this area, I would go to the centro every day for food or sightseeing. It’s like a 5 minute drive
Jessica, 3-night trip
Verified Expedia guest review

6/10 Good

The shower overflows the water, the TV constantly loses signal, the TV controls are in poor condition. The internet its a very weak signal. The room its furniture needs updated
Alberto, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Clarena, 4-night trip
Verified Expedia guest review

2/10 Poor

Alejandra, 3-night trip
Verified Expedia guest review

6/10 Good

Christine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No lo recomiendo ese hotel parese que se fuera a caer en cualquier momento tiene filtraciones del agua del baño hacia el cuerto,huele mal ,no tiene nevera ni microondas nisiquiera plancha para la ropa.
Yina, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I had 5 nights at the hotel. 3 nights without air conditioning. The hotel offered nothing. I ask for an adjustment on my food bill, they gave me one free beverage. That's it? I will not stay again.
Brian, 5-night trip
Verified Expedia guest review