The hotel itself was great. The staff is very friendly and food is good too. The only reason why I rated it lower is because the area around the hotel is not safe. We were told a previous guest had been mugged then a gentleman in our tour group was almost mugged 50 yards from the hotel. They have a free shuttle that will take you to and from the waterfront and it’s very safe there. Again, the hotel is wonderful. Just be forewarned. Most likely, all the hotels in the downtown area have the same problem.