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Hostal Cibeles

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Shower, hair dryer, towels
Desk, blackout curtains, iron/ironing board, free WiFi
Single Room | Desk, blackout curtains, iron/ironing board, free WiFi
Single Room | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Hostal Cibeles

Hostal Cibeles

1.0 star property
City centre hostel within walking distance of Gran Via Street

7.4/10 Good

64 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Calle del Barco, 25, Madrid, 28004

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 8 min walk
  • Plaza Mayor - 12 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 18 min walk
  • Prado Museum - 20 min walk
  • Plaza de Santa Ana - 7 min drive
  • Puerta de Alcala - 3 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 10 min drive
  • WiZink Center - 5 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Recoletos Station - 15 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Madrid (XOC-Atocha Train Station) - 29 min walk
  • Gran Via Station - 4 min walk
  • Callao Station - 6 min walk
  • Callao Station - 6 min walk

Restaurants

  • La Austriaca - 2 min walk
  • Fábrica Maravillas - 2 min walk
  • La Bicicleta - 2 min walk
  • La Tasquita de Enfrente - 2 min walk
  • Sidi - 2 min walk

About this property

Hostal Cibeles

Hostal Cibeles offers a great location, putting you within a short 10-minute walk of Gran Via Street and Puerta del Sol. Also, this hostel is 0.6 mi (1 km) from Plaza Mayor and 0.8 mi (1.2 km) from Royal Palace of Madrid. The WiFi and nice bathrooms get good marks from fellow travellers. The property is only a short walk to public transportation: Gran Via Station is 4 minutes and Callao Station is 6 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; to check in, go to Calle Fuencarral 25, 1Izq, Hostal Fuencarral Kryse.
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • Tour/ticket assistance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • In-room safe (surcharge)

Fees & policies

Optional extras

  • Safes in guest rooms can be used for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number HM 4719

Also known as

Hostal Cibeles Madrid
Hostal Cibeles Hostel/Backpacker accommodation
Hostal Cibeles Hostel/Backpacker accommodation Madrid

Frequently asked questions

Does Hostal Cibeles offer free cancellation for a full refund?
Yes, Hostal Cibeles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hostal Cibeles?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hostal Cibeles?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Cibeles?
Sorry, there's no on-site parking at Hostal Cibeles.
What are the check-in and check-out times at Hostal Cibeles?
You can check in from 3 PM - 10 PM. Check-out time is 11 AM.
Is there an on-site casino at Hostal Cibeles?
No, this hostel doesn't have a casino, but Casino de Madrid (9-min walk) is nearby.
Are there restaurants at or near Hostal Cibeles?
Yes. Nearby restaurants include Corazón (3-min walk), Sákale Madrid (4-min walk) and Lamucca de Pez (4-min walk).
What's the area around Hostal Cibeles like?
Hostal Cibeles is in Madrid Centro, a short 4-minute walk from Gran Via Station and 3 minutes' walk from Gran Via Street. Travellers say that this hostel is in a good location.

Reviews

7.4

Good

7.3/10

Cleanliness

7.7/10

Staff & service

7.0/10

Amenities

7.3/10

Property conditions & facilities

Reviews

8/10 Very good

Very good location , within walking distant of many restaurant, groceries store and plaza shopping. Friendly and helpful staffs. Different location to check in but just near by and acceptable distance. No lift available and need to carry the big luggage bag to first floor. The bathroom and towel have a strong smelly smell.
4-night romance trip
Verified Orbitz guest review

6/10 Good

I didnt like the fact that I had to make the chekin 2 blocks away. There should be a bigger sign on the add. The pictures on the website arent the ones from the rooms, at least not mine. Someone smoked on the room I stayed at and they had to clean it with bleach. I left a horrible smell for the remaining days and they had nothing to remove the smell. It is located on a really nosy area and the should at least warn you or give you free earplugs. Good thing is I had a private bathroom.
3-night trip
Verified Expedia guest review

4/10 Fair

I was disappointed since the property shows an specific location but once the transaction is final. You realized the hostal is in another location. One address is where the reception is located. They sent me a text with the confirmation indicating the name of the hostal is Kryse hostal instead of Las Cibeles in a totally different location. In addition, for the cost of this hostal I could have actually stayed in a nicer hotel. Not worth it at all. One day I had no hot water.
3-night romance trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and accommodations
The location of Hostal Cibeles is excellent. Steps away from restaurants and boutique stores. The room is basic with comfortable beds and a good shower. The heating worked well. It was nice to have your own key to enter the building and a key card to enter the floor and your room. The price was also excellent. Internet was spotty at times, but for the most part reliable. I will definitely look to stay at Hostal Cibeles the next time I am in Madrid!
Robert, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Puede mejorar
El personal es un tanto resistente a aceptar observaciones. Por ejemplo, me cobraron por error 2 veces. Me llamaron para avisarme y cuando fui a anular ese segundo pago, el empleado insistía en que le entregue " la tarjeta Mastercard con la que había pagado" y no había manera de explicarle que no tengo tarjeta Mastercard. Fue una situación bastante complicada. Tuvo que solucionarla su superior. Otro día llamé para avisar que no tenía agua caliente y el empleado a cargo actuó de forma muy irrespetuosa, implicando que el problema era que yo no sabía usar el grifo (???). Finalmente, luego de una acalorada discusión, totalmente innecesaria, ya que era más fácil aceptar que el agua salía apenas tibia en vez de acusar y maltratar, tuvo que aceptar que existía un problema.
Mariana, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

la posizione fantastica a pochissimi passi dalla gran via, silenziossima, materassi molto comodi, mancanza di piani d'appoggio per le valigie e nel bagno. Nel complesso molto buono... grazie
Daniela, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Una y no mas. Jamas volvere à un hostal gracias à este. La habitacion era simple pero aceptable. Pero el baño... Que horror. Que verdadero horror. Al menos el vater estaba medio limpio. A la ducha le faltaba média puerta (literal tenia media mampara) asi que cuando te duchas lo empapas todo. Asi pues no le faltan humedades. Habia pelos por todas partes (y os aseguro que no eran ni mios ni de mi pareja), el lavabo tenia una Bola de pelos en el desagüe, el secador estaba roto y la parte de atras tan completamente llena de polvo que el aire ni pasa. Las toallas tienen mas años que yo y no son ni blancas. El extractor de aire del techo igual, casi lleno de polvo acumulado de años y años. La habitacion estaba en el primer piso justo en frente de un bar... Asi que no conteis con dormir temprano. Ademas de tener la suerte de que la persona de la habitacion de al lado no ronque, por que en tal caso la escuchareis como si os roncara en la oreja. Seguridad escasa. La puerta de la Calle hay que darle una fuerte patada para que se habra y la puerta de Entrada al hostal no se cierra jamas. Queda siempre abierta. Tanto yo como mi pareja trabajamos ambos en el sector y jamas en mi vida habia visto algo Asi.
4-night romance trip
Verified Expedia guest review