Relais & Châteaux La Réserve

Photo gallery for Relais & Châteaux La Réserve

Primary image
Outdoor pool
Outdoor pool
Deluxe Room (Rivière) | Minibar, in-room safe, individually decorated, individually furnished
Prestige room (Rivière) | Minibar, in-room safe, individually decorated, individually furnished

Overview of Relais & Châteaux La Réserve

Relais & Châteaux La Réserve

5.0 star property
Luxury hotel in Albi with outdoor pool and restaurant

8.8/10 Fabulous

8 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
81 Route de Cordes, Albi, 81000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

Getting around

  • Blagnac Airport (TLS) - 58 min drive
  • Castres (DCM-Mazamet) - 61 min drive
  • Albi-Ville Station - 12 min drive
  • Albi Madeleine Station - 22 min walk
  • Gaillac Tessonieres Station - 22 min drive

About this property

Relais & Châteaux La Réserve

5-star luxury hotel
Consider a stay at Relais & Châteaux La Réserve and take advantage of a poolside bar, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy French cuisine at the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and smoke-free property
  • Meeting rooms, a lift and concierge services
Room features
All guest rooms at Relais & Châteaux La Réserve boast thoughtful touches, such as 24-hour room service and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies or patios, daily housekeeping and desks

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

On-site venue – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25.00 per person (approximately)

Renovations and closures

The following facilities are closed on Tuesday:
  • Restaurant

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 45.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Réserve Hotel Albi
Réserve Albi
Relais Châteaux Réserve Albi
Relais & Chateaux Reserve Albi
Relais & Châteaux La Réserve Albi
Relais & Châteaux La Réserve Hotel
Relais & Châteaux La Réserve Hotel Albi

Frequently asked questions

Does Relais & Châteaux La Réserve offer free cancellation for a full refund?
Yes, Relais & Châteaux La Réserve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Relais & Châteaux La Réserve?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Relais & Châteaux La Réserve?
Yes, there's an outdoor pool.
Are pets allowed at Relais & Châteaux La Réserve?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Relais & Châteaux La Réserve?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Relais & Châteaux La Réserve?
You can check in from 3 PM - 10 PM. Check-out time is noon.
What is there to do at Relais & Châteaux La Réserve and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Relais & Châteaux La Réserve also has a garden.
Are there restaurants at or near Relais & Châteaux La Réserve?
Yes, there's an on-site restaurant that offers French cuisine. Nearby restaurants include Le Tournesol (2 mi), Thai Square Restau (2 mi) and Saveurs d'Asie (2.1 mi).
Does Relais & Châteaux La Réserve have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Relais & Châteaux La Réserve like?
Relais & Châteaux La Réserve is located a short 3-minute walk from Tarn.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

à éviter ... pas au niveau relais château
nous avons été très déçu de notre séjour. L'hôtel ne mérite plus le titre de relais château. Très en dessous par rapport au prix demandé ... très dommage car Albi est une ville magnifique.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, a place to relax
A beautiful Hotel, everyone was delightful, the dinner was delicious!! The rooms and the grounds are spectacular!
Brenda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

thierry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

superbe moment dans un écrin de verdure
superbe moment dans un écrin de verdure
Mathieu, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Sehr dezenter, aber aufmerksamer Service-Top!
- phantastischer Pool, großartiger Blick zur Tarn, perfekte Küche, ein Frühstück, wie es zuhause nicht besser sein könnte! -unbedingt zu empfehlen, wenn man sich und anderen etwas gutes tun möchte!
Verified Expedia guest review