Le Tsilaosa Hotel & Spa in Cilaos: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Cilaos upscale hotel with restaurant

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Daily buffet breakfast (EUR 14 per person)

Junior Suite | Bathroom | Free toiletries, hair dryer, towels

Overview
Rooms
Location
Amenities
Policies

7.8/10 Good

Property highlights

Spa

Airport transfer

Pet friendly

Free parking

Free WiFi

Restaurant

21, Rue du Pere Boiteau, Cilaos, 97413

Main amenities

Daily housekeeping
Restaurant
Breakfast available
Room service
Spa services
Airport shuttle
Terrace
Air conditioning
Garden
Arcade/game room
Library
Front-desk safe

Feel at home

Free cribs/infant beds
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping

Room options

Triple Room

Sleeps 3
1 King Bed and 1 Twin Bed

Junior Suite

Sleeps 4
1 King Bed

Double Room

Sleeps 2
1 King Bed

Deluxe Double Room

Sleeps 2
1 King Bed

About this area

Getting around

Saint-Pierre (ZSE-Pierrefonds) - 74 min drive
Denis (RUN-Roland Garros Airport (RUN) - 128 min drive
Airport shuttle (surcharge)

Restaurants

Le Petit Randonneur - 8 min walk
Villa Marthe - 132 min drive
Ti' Chouchou - 132 min drive
La Boulangerie Du Cirque - 1 min walk
RESTAURANT CHEZ LUCAY - 2 min walk

About this property

Le Tsilaosa Hotel & Spa

A great choice for a stay in Cilaos, Le Tsilaosa Hotel & Spa features an airport shuttle. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this upscale hotel include a terrace and a garden.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks available

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

22 rooms

Arriving/Leaving

Check-in time from 2:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 2:00 PM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs and cats only, 1 total)*
Specific rooms only, restrictions apply*
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking

Transfers

Airport shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
Restaurant
Room service (limited hours)

Services

Front desk (limited hours)
Laundry facilities
Luggage storage

Facilities

Safe-deposit box at front desk
Garden
Terrace
Library
Arcade/game room
Spa services

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)

Room amenities

Be entertained

LCD television
Premium cable channels

Home comfort

Heating (climate-controlled) and air conditioning
Ceiling fan
Minibar
Electric kettle
Iron/ironing board (on request)

Sleep well

Soundproofed rooms
Premium bedding
Free crib/infant bed

What to enjoy

Balcony or patio

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Le Carnotzet - Onsite theme restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

City/local tax: EUR 1.0

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 7 for children
Airport shuttle service is offered for an extra charge
Hosted evening meal costs EUR 45

Children & extra beds

Rollaway beds are available for EUR 140.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Tsilaosa Hotel Cilaos

Tsilaosa Hotel

Tsilaosa Cilaos

Tsilaosa

Le Tsilaosa Hotel & Spa Hotel

Le Tsilaosa Hotel & Spa Cilaos

Le Tsilaosa Hotel & Spa Hotel Cilaos

Frequently asked questions

Does Le Tsilaosa Hotel & Spa offer free cancellation for a full refund?

Yes, Le Tsilaosa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Le Tsilaosa Hotel & Spa?

As of Sep 22, 2023, prices found for a 1-night stay for 2 adults at Le Tsilaosa Hotel & Spa on Sep 26, 2023 start from $184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Le Tsilaosa Hotel & Spa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Le Tsilaosa Hotel & Spa?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per stay.

Is parking offered on site at Le Tsilaosa Hotel & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Le Tsilaosa Hotel & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Le Tsilaosa Hotel & Spa?

You can check in from 2:00 PM - 9:00 PM. Check-out time is 2:00 PM.

What is there to do at Le Tsilaosa Hotel & Spa and nearby?

Le Tsilaosa Hotel & Spa has spa services and an arcade, as well as a garden.

Are there restaurants at or near Le Tsilaosa Hotel & Spa?

Yes, there's an onsite restaurant, Le Carnotzet.

Does Le Tsilaosa Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Le Tsilaosa Hotel & Spa like?

Le Tsilaosa Hotel & Spa is located a short 19-minute walk from Pitons, Cirques and Remparts of Reunion Island.

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Dec 5, 2022

C'était super !

Verified Expedia guest review

8/10 Very Good

Aug 9, 2023

Hôtel de montagne

Joli hôtel de montagne en centre-ville de Cilaos. S'il peut effectivement paraître en-deçà des standards habituels d'un 4 étoiles, notamment au niveau de l'isolation sonore ou des services proposés, l'hôtel n'est pas sans qualités : le service est agréable, souriant et arrangeant, il y a un parking gratuit disponible ce qui est un vrai plus à Cilaos, et il est par exemple possible de commander un panier petit-déjeuner pour partir randonner tôt (par exemple au Piton des Neiges). Le petit-déjeuner buffet est de qualité moyenne, mais correct. La chambre elle-même est assez confortable et de taille moyenne, et le bruit de la rue ou des couloirs y est assez audible. Heureusement, l'activité est quasi-inexistante de nuit et le silence règne à Cilaos.