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Hotel Metropolitano

Photo gallery for Hotel Metropolitano

Front of property
Premium bedding, Select Comfort beds, minibar, in-room safe
Elite Room (Deluxe Platino) | Premium bedding, Select Comfort beds, minibar, in-room safe
Elite Room (Deluxe Platino) | Premium bedding, Select Comfort beds, minibar, in-room safe
Deluxe Room (Especial) | Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Hotel Metropolitano

Hotel Metropolitano

3.0 star property
3-star Neiva hotel with restaurant

8.2/10 Very good

59 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is €24
Price available on 08/01/2023
Map
Calle 7 No 5-45, Neiva, Huila, 410001
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

Getting around

  • Neiva (NVA-Benito Salas) - 3 min drive

Restaurants

  • Solas Restaurante - 3 min walk
  • Domino - 4 min walk
  • Restaurante El Asadero - 5 min walk
  • Oregano Restaurante - 8 min walk
  • Restaurante La Pampa Gourmet - 9 min walk

About this property

Hotel Metropolitano

A great choice for a stay in Neiva, Hotel Metropolitano is only 1.7 mi (2.7 km) from the airport. Free perks include WiFi, self-parking and full breakfast daily between 6 AM and 10 AM.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift

Languages

  • Spanish

Room amenities

Be entertained

  • 51-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property only accepts cash.

Property registration number 31199

Also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Neiva
Hotel Metropolitano Hotel Neiva

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Metropolitano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Hotel Metropolitano?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Hotel Metropolitano on 10 December 2022 start from €24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Hotel Metropolitano?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Metropolitano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Metropolitano?
You can check in starting at 3 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Metropolitano?
Yes, there's an on-site restaurant. Nearby restaurants include Domino (4-min walk), Restaurante El Asadero (5-min walk) and Oregano Restaurante (8-min walk).
What's the area around Hotel Metropolitano like?
Hotel Metropolitano is a short 2-minute walk from Neiva Cathedral and 3 minutes' walk from Santander Park.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Good

The best thing about this property were the staff super polite froendly, and helpful the property itself is a little tired, there was no option for hot water as its been our of service for sometime. The parking is about 300m distance from the hotel? Very difficult even to drop and bags off. The main street outside the hotel was very dirty. It did not look like a place you should fo out at night. I dont think i would stay here again.
Louis, 1-night trip
Verified Expedia guest review

4/10 Fair

Staff really help full and friendly but one day no towel no hot water TV local channel suck room services terrible
Juan Carlos, 5-night family trip
Verified Expedia guest review

6/10 Good

Breakfast Services was great issue with the shower leak and hot water was so weak most of the time shower with cold water I have cold and flu in the end of my trip
Juan Carlos, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Corporación, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Nothing Works here
The worst hotel experience I have ever had. Internet didnt work, no hot water, local tv only, noisy air conditioning, small rooms and no social area. The minibar goes off when you leave rhe room and receprion is almost always unattended. Front door is always closed or stucked. The owner of this place should guve it some attention and invest some money in the premises. NOT RECOMMEDED AT ALL.
Jorge Hernan, 5-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

In the heart of Neiva, Huila well looked after and friendly staff. The place was clean and well serviced. Felt secure and in house wi-fi works well.
3-night family trip
Verified Expedia guest review

8/10 Very good

The place was nice. Very central and near to everywhere. The service was very good they were very polite.
3-night family trip
Verified Expedia guest review

4/10 Fair

Property is decent, breakfast is ok. Zone is no quite and unsafe. I have to paid Additional fees.
1-night family trip
Verified Expedia guest review