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All properties in Puebla, Puebla, Mexico

Hotel Puente Real

Beaux Arts hotel with 1 restaurants, connected to a shopping center, near Cuexcomate Volcano

  • Free continental breakfast and free WiFi
From
$35

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Living Area
  • Family Suite, 2 Double Beds - Living Room
  • Hotel Entrance
Hotel Entrance. Image 1 of 130
1 / 130Hotel Entrance
Prol. Reforma 7540, San Jose del Puente, Puebla, 72150, PUE, Mexico
8.6.Fabulous.
  • The room we stayed was great it was actually 2 levels the first was a sitting area where…

    Jun 8, 2019

  • Don't stay in this area. We were followed from hotel and robbed of everything

    Nov 1, 2016

See all 78 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Business center
  • Airport shuttle

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Number of living rooms
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Cuexcomate Volcano - 15 min walk
  • Cruz del Sur Shopping Center - 26 min walk
  • FINSA - 3.7 mi / 5.9 km
  • Puebla Cathedral - 3.8 mi / 6.2 km
  • Estrella de Puebla Observation Wheel - 3.9 mi / 6.2 km
  • Santo Domingo Church - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Suite, 1 Queen Bed
  • Family Suite, 2 Double Beds
  • Standard Room, 1 Queen Bed, Ensuite
  • Luxury Studio Suite
  • Family Room

What’s around

Landmarks

  • Cuexcomate Volcano - 15 min walk
  • Cruz del Sur Shopping Center - 26 min walk
  • FINSA - 3.7 mi / 5.9 km
  • Puebla Cathedral - 3.8 mi / 6.2 km
  • Estrella de Puebla Observation Wheel - 3.9 mi / 6.2 km
  • Santo Domingo Church - 3.9 mi / 6.3 km
  • Great Pyramid of Cholula - 5.5 mi / 8.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 21 min drive
  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Airport shuttle (surcharge)
map
See on map
Prol. Reforma 7540, San Jose del Puente, Puebla, 72150, PUE, Mexico

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 1 PM
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 8:00 AM to 4:00 PM*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Microwave in a common area
  • Refrigerator in a common area

Things to do

  • Fitness facilities
  • Use of nearby fitness center (discount)

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 16

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1997
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 31-inch flat-screen TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 400.00 per vehicle

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Puente Real Puebla
  • Puente Real Puebla
  • Puente Real Hotel Puebla
  • Hotel Puente Real Hotel
  • Hotel Puente Real Puebla
  • Hotel Puente Real Hotel Puebla

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Puente Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Puente Real.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is 1 PM. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Murmullo (2.1 mi), La Tierra de Alsacia (2.2 mi), and El Borrego de Hidalgo (2.2 mi).
  • Yes, an airport shuttle is available from 8:00 AM to 4:00 PM on request. The charge is MXN 400.00 per vehicle.
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 10.0.Exceptional

    Sin problemas el personal muy atento

    Rogelio, 2 night business trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Estancia fin de semana

    Cómodo y muy lindo solo el internet está horrible es lo único

    Lizzet, 1 night family trip, Oct 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Hotel de paso

    Se publica como un hotel familiar y es un hotel de paso

    Gabriel, 1 night family trip, Oct 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Buen servicio e instalaciones. Costo-beneficio bueno

    Victor, 1 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo en general cumple con las espectativas, excelente para pasar la noche

    1 night romance trip, Nov 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    LIMPIO, BONITO, SEGURO, MUY AMABLES, HERMOSOS VENTANALES Y EL DISEÑO DE HABITACIONES EN DOS NIVELES, MUY COMODAS, LA PLANTA BAJA ES UNA SALA DE ESTAR Y LA HABITACION INDEPENDIENTE EN LA PARTE DE ARRIBA, IDEAL PARA VAJE DE NEGOCIOS, CUENTA CON MESA DE TRABAJO Y CONEXIONES USB INCLUIDAS

    1 night business trip, Nov 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    El lugar y condiciones es muy lindo, yo me hospedo ahí muy seguido, considero que el trato en recepción es muy malo, las chicas no son nada amables. Fuera de eso, todo bien.

    1 night business trip, Nov 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    buen lugar

    el lugar es amplio, las habitaciones limpias y cómodas. apto para descansar no vimos que tan cerca esta de las cosas saque solo llegamos a dormir

    YENNY, 1 night trip with friends, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Me encantó el diseño de la habitación, especialmente el ventanal.. La habitación muy cómoda y limpia, superó mis espectaculares

    1 night family trip, Nov 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    En general el servicio y presentación del lugar fueron excelentes. Muy buena ubicación las habitaciones limpias y espaciosas. El personal muy amable. Lo recomiendo.

    2 night family trip, Oct 31, 2019

    Verified Expedia guest review

See all 78 reviews