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1 room, 2 adults

Hanoi Genial Hotel, Hanoi

3.5-star3.5 stars
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000, Vietnam

Central hotel with restaurant, connected to a shopping center, near Hanoi Old City Gate
  • Free hot/cold buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 153 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Great stay! Great location, delicious breakfast, and very kind and helpful staff. Only…Jun 5, 2019
  • Friendly and warm staff, plentiful breakfast featuring western food, fruit, and pho,…Feb 26, 2019

Hanoi Genial Hotel, Hanoi

from $22
  • Superior Room
  • Deluxe Room
  • Junior Suite, Balcony, City View
  • Deluxe Triple Room
  • Family Room

What’s around Hanoi Genial Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 8 min walk
  • Hoan Kiem Lake - 15 min walk
  • Thang Long Water Puppet Theatre - 16 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • Hanoi Opera House - 30 min walk
  • Temple of Literature - 31 min walk
  • Dong Xuan Market - 4 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Long Bien Station - 3 min walk
  • Hanoi Railway Station - 27 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Hanoi Genial Hotel, Hanoi’s small print

Also known as

  • Genial Hotel
  • Hanoi Genial

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of VND 412000 per vehicle (one way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 174 reviews

Exceptional 10.0
The hotel and staff were great! Super nice and the room looked like the picture. Breakfast was fine and included different options. We stayed during the lunar new year so many places were closed nearby but the lake is about a 15 minute walk and seemed like there was plenty around there.
Riley, us5 night romance trip
Exceptional 10.0
Great stay at affordable price near Hanoi Old Quar
The hotel is only 3 blocks from Long Bien transit center, where you can catch a bus shuttle to Hanoi airport. It is also conveniently located just north of Hanoi old quarter where many of Hanoi's attractions are. The staff was very friendly, and provided a tourist map and a sheet of info on places/restaurants in Hanoi with expected prices. My room was on the second floor right next to the elevator/stairwell, which opened into the lobby, so sounds from the lobby/street could be heard. The bed was a bit soft for me. The room was clean and well maintained.
us2 night trip
Exceptional 10.0
Attentive service, great location & reasonable pri
Great Service. One of the best hotel breakfasts we've had during our 3 weeks of travel thru Vietnam. The front desk staff was forever courageous and helpful. They even volunteered to help when I was having issues with my mobile phone app. Ashout out to Ms Wind for helping arrange all my travels and tour throughout my trip from airport to hotel and again with a private boat touring of Halong Bay even though I had made prior arrangements to stay at a local hotel in halong bay after leaving Hanoi. My children wouldn't have had such a great time in Hanoi and Halong Bay had it not been for the excellent job of the staff and Ms Wind at Hanoi Genial Hotel. A great job by staff and awesome hotel with reasonable prices at a great location. Will definitely stay at Hanoi Genial Hotel the next time I travel to Hanoi. High my recommended.
Tho, usFamily trip
Fair 4.0
Can't recommend
You can do better in Hanoi, we got a room without windows! And sadly we got two separate beds and no shared bed. Also we didn't think the breakfast was that impressive.
Marie, usOther trip
Very Good 8.0
Small room but comfortable and clean.
First and foremost, I booked this hotel based on the PICTURES and reviews of the hotel listed on the website. I am not sure where the pictures shown were taken, but it definitely does NOT resemble the room that we stayed in or anywhere in the hotel. With that being said, the room itself is much smaller (maybe half the size) than the pictures. The furniture more or less reminds me of furniture from IKEA. However, since it is a brand new hotel, I cannot deny what other people have mentioned in their reviews. It is definitely clean and quiet for being on a main street. The bed is super comfortable and it was nice to sleep in a soft bed after sleeping in hard beds the last couple of weeks. The water pressure to the shower is nice and there is no lack of hot water. The breakfast is a good combination of a Vietnamese and Western breakfast and the service at the hotel is outstanding. Other than the room not looking like the pictures, I would recommend this hotel for the comfort, cleanliness, service, and location. The weekend market starts on the street right outside of the hotel.
us2 night trip with friends

Hanoi Genial Hotel, Hanoi

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