Located in Carmen, Hotel Castillo invites you to unwind amidst a lush garden or sip on cocktails at the bar. Enjoy local cuisine for breakfast and connect with free WiFi in your room. Guests appreciate the smoke-free premises, 24-hour front desk, and concierge services.
Avenida 9 y Calle 9 y 11 Detras del ins, San José, 10104
What's nearby
Morazan Park - 3 min walk - 0.3 km
National Park - 5 min walk - 0.4 km
National Theater of Costa Rica - 8 min walk - 0.7 km
National Museum of Costa Rica - 8 min walk - 0.7 km
Central Park - 10 min walk - 0.8 km
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 20 min drive
Juan Santamaria Intl. Airport (SJO) - 27 min drive
San Jose Atlantic Station - 9 min walk
San Jose Fercori Station - 11 min walk
San Jose Procuradiria Museum Station - 11 min walk
Airport drop-off service
Restaurants
La Esquinita de la Abuela - 4 min walk
Restaurante La Criollita - 2 min walk
Café Mundo - 3 min walk
Café Otoya - 3 min walk
El Social - 5 min walk
About this property
Hotel Castillo
Hotel Castillo puts you within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This all-inclusive hotel is also within a short drive of Multiplaza Mall Escazu.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
At a glance
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Hotel size
29 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking includes off-street options
DONE
Transfers
Airport drop off on request (available 24 hours)*
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
What to do
Horse riding nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Built in 1900
Safe-deposit box at front desk
Garden
Accessibility
Low-height counter/sink
Grab bar near toilet
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 4 per person
Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Castillo San Jose
Castillo San Jose
Hotel Castillo Hotel
Hotel Castillo San José
Hotel Castillo Hotel San José
Frequently asked questions
Does Hotel Castillo offer free cancellation for a full refund?
Yes, Hotel Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castillo?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Castillo?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 20.00 per vehicle.
What are the check-in and check-out times at Hotel Castillo?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Hotel Castillo?
No, this hotel doesn't have a casino, but Casino Fiesta (8-min walk) and Casino Fiesta Heredia (14-min drive) are both nearby.
What is there to do at Hotel Castillo and nearby?
Have fun with nearby activities like fishing, horseback riding, and snorkeling. Hotel Castillo also has a garden.
Are there restaurants at or near Hotel Castillo?
Yes, there's an onsite restaurant.
What's the area around Hotel Castillo like?
Hotel Castillo is in Carmen, a short 9-minute walk from San Jose Atlantic Station and 4 minutes' walk from Morazan Park.
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Reviews
Hotel Castillo Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
9.6
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 22, 2025
Good food options.
Donald
Donald, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Very convenient, peaceful entertaining place for single men looking for a low cost way to relax and mingle.
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2024
Very nice people
Jack
Jack, 2-night trip
Verified
4/10 Fair
Mar 5, 2025
The hotel staff were incredible. The shower wouldn't drain properly. The toilet looked stained. Spider webbs in the corners of the walls. The walls were dirty. The bathroom smelled like sewer. The housekeeping staff really need to do their jobs. The room that I was in was very small. Other than some of the hotel staff this is not a good hotel. They don't take pride in cleanliness.
Tracy
Tracy, 4-night trip
Verified
10/10 Exceptional
Mar 23, 2026
All inclusive package is excellent, food is great. Drinks and alcoholic beverages.
All staff make you feel at home. I've been coming back within the last 18years and always happy to be back. Don't hesitate to say hi to the owner Matthew who's usually around!
ANGEL
ANGEL, 5-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Everything was great stayed in penthouse 2. Only suggestions fix the doors between the balconies. They woke me up a few times at night. Would also be nice to have more privacy between the balconies with some plants or something.
Paul
Paul, 5-night trip
Verified
6/10 Good
Mar 25, 2026
I didn't realize the hotel caters to men seeking paid female companions. My wife and I found it to be an unpleasant situation, though it is legal in Costa Rica. Everything else about the hotel was great.
Ben
Ben, 2-night trip
Verified
8/10 Very good
Jun 23, 2024
Really nice experience. Great staff!!!
Alfred
Alfred, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2018
There's a New Little Gem in the heart of San Jose!
This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Vriendelijk en behulpzaam personeel. De kamer die ik de eerste nacht had beviel me niet i.v.m. verkeerslawaai. De volgende dag een andere kamer gekregen die wel goed beviel.
Frank
Frank, 7-night trip
Verified
10/10 Exceptional
Mar 10, 2021
Good for fun!
Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
John
John, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2021
Castillo en San Jose
Great location. Staff work with you on any requests. Breakfast is delicious.
Verified traveler
2-night trip
Verified
8/10 Very good
Feb 25, 2019
Nice stay
Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Darrel
Darrel, 3-night trip
Verified
10/10 Exceptional
Feb 22, 2019
Great location in the city, friendly staff!!! Will always stay there
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 17, 2018
Hôtel idéalement situé dans San José. C'est un peu comme si vous étiez à la campagne sauf que vous êtes en plein centre-ville, c'est juste génial !
Le personnel est super gentil et cherche à ce que le client soit heureux. Franchement, tout le monde est sympa : le barman, la barmaid, les femmes de ménage, les gars de la réception, les gens à la cuisine, le manager.
Si vous le pouvez financièrement, prenez les chambres les plus luxueuses et l'option pension complète "all included" où vous avez le droit aux trois repas et à autant de boissons que vous voulez.
Vous êtes libre : la réception est ouverte toute la journée et toute la nuit ; les clients sont libres de venir avec qui ils veulent tant que tout le monde est en mesure de fournir des documents d'identité en règle.
Il y a moyen d'y manger une nourriture saine et équilibrée.
Je recommande vivement cet hôtel. En tout cas, j'y ai passé d'excellentes vacances.
client_français
client_français, 5-night trip
Verified
8/10 Very good
Aug 3, 2018
Enjoyed my stay
Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2018
Excellent independent hotel
I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Alexander
Alexander, 1-night trip
Verified
2/10 Poor
Jun 1, 2018
Hotel Castillo May 2018
Fortunately, the torture only lasted one night:
1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well.
2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room.
3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m.
4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion.
5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee.
6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Malcolm
Malcolm, 1-night trip
Verified
4/10 Fair
May 4, 2018
Too be honest not the nicest hotel. Rooms are not as promised.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 8, 2018
THE place to Stay in San Jose!
Get the all-inclusive, I will stay here from now on!!!
Ernesto is the most informed bartender you’ll ever meet during your stay.
Jeffrey
Verified
10/10 Exceptional
Apr 6, 2018
Awesome Hotel!
The place had an amazing location in the heart of San Jose, incredibly friendly service, and a wonderful room! We highly recommend Hotel Castillo in San Jose. Will come back for sure!