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ZENAO Appart'hotel Troyes

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Premium bedding, blackout curtains, soundproofing, free WiFi
Comfort Studio, 1 Double Bed, Accessible, Non Smoking | Premium bedding, blackout curtains, soundproofing, free WiFi
Classic Studio, 2 Single Beds, Accessible, Non Smoking | Living room | Flat-screen TV
Classic Apartment, 2 Single Beds, Accessible, Non Smoking | Premium bedding, blackout curtains, soundproofing, free WiFi
Comfort Studio, 1 Double Bed, Accessible, Non Smoking | Living room | Flat-screen TV

Overview of ZENAO Appart'hotel Troyes

ZENAO Appart'hotel Troyes

3.0 star property
City centre aparthotel within walking distance of Troyes Cathedral

8.8/10 Fabulous

505 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
  • Refrigerator
Map
1 Cours Jacquin, Troyes, 10000

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About this area

What's nearby

  • Heart of Troyes

Getting around

  • Paris (XCR-Chalons-Vatry) - 43 min drive
  • Lusigny-sur-Barse Central Station - 15 min drive
  • Troyes Station - 20 min walk
  • Troyes Saint Mesmin Station - 20 min drive
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Le Polipo - 6 min walk
  • Soleil de l'Inde - 9 min walk
  • Signorizza - 10 min walk
  • Le 20130 - 11 min walk
  • Le Barci-Barla - 11 min walk

About this property

ZENAO Appart'hotel Troyes

When visiting Troyes, ZENAO Appart'hotel Troyes is a great choice to consider. Apartments feature kitchenettes, flat-screen TVs and premium bedding. Fellow travellers say great things about the comfortable beds and overall value.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Self parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available
  • Return train station shuttle (surcharge)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–9:30 AM: EUR 8 for adults and EUR 4 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Library

Entertainment

  • Flat-screen TV with digital service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • EUR 5 per pet per night
  • 1 per room

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)
  • Turndown service
  • Free local calls

Location highlights

  • Near the boardwalk
  • In the city centre
  • In the historical district

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 22 rooms
  • 5 floors
  • 1 building
  • Built in 2016
  • Traditional architecture

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.20 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 4 for children (approximately)
  • Late check-in between 8:00 PM and midnight can be arranged for an extra charge of EUR 5
  • Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Parking

  • Self-parking costs EUR 5 per night
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Seniors-only community.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

ZENAO Appart'hotel Troyes Troyes
ZENAO Appart'hotel Troyes Aparthotel
ZENAO Appart'hotel Troyes Aparthotel Troyes

Frequently asked questions

Does ZENAO Appart'hotel Troyes offer free cancellation for a full refund?
Yes, ZENAO Appart'hotel Troyes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ZENAO Appart'hotel Troyes?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at ZENAO Appart'hotel Troyes?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 5 per pet, per night.
Is parking offered on site at ZENAO Appart'hotel Troyes?
Yes. Self-parking costs EUR 5 per night.
What are the check-in and check-out times at ZENAO Appart'hotel Troyes?
You can check in from 4:00 PM - 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 20 (subject to availability).
What is there to do at ZENAO Appart'hotel Troyes and nearby?
Recommended spots to visit include Troyes Cathedral (7-min walk) and Museum of Modern Art (8-min walk), along with Espace Argence (9-min walk) and Basilique St-Urbain (12-min walk).
Are there restaurants at or near ZENAO Appart'hotel Troyes?
Yes. Nearby restaurants include Le Polipo (6-min walk), Soleil de l'Inde (9-min walk) and Signorizza (10-min walk).
Does ZENAO Appart'hotel Troyes have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around ZENAO Appart'hotel Troyes like?
ZENAO Appart'hotel Troyes is in the heart of Troyes, a short 1-minute walk from Seine and 6 minutes' walk from Cathédrale St-Pierre et St-Paul.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

10/10 Exceptional

Well worth a visit
This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,
Marcus, 1-night trip
Verified Hotels.com guest review

8/10 Very good

One night stay enroute to Switzerland
We have stayed here many times enroute to Switzerland. We have always been very pleasedwith everything . However this time the APARTMENT HAD NOT BEEN CHECKED THOROUGHLY as only one small pan, no frying pan, no teaspoons,only one wineglass, no dishes to heat anything in microwave. The overall room was very clean and checkin very quick
Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Graeme, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

phil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great accommodation at a budget price
A huge appartment
Peter, 1-night trip
Verified Hotels.com guest review