ZENAO Appart'hotel Troyes in Troyes

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Overview
Prices
Location
Amenities
Policies
Reviews

City centre aparthotel within walking distance of Troyes Cathedral

8.8/10 Fabulous

505 verified Hotels.com guest reviews

Popular amenities

Parking available

Free WiFi

Pet-friendly

Kitchenette

Non-smoking

Refrigerator

1 Cours Jacquin, Troyes, 10000

Choose dates to view prices

About this area

What's nearby

Heart of Troyes

Getting around

Paris (XCR-Chalons-Vatry) - 43 min drive
Lusigny-sur-Barse Central Station - 15 min drive
Troyes Station - 20 min walk
Troyes Saint Mesmin Station - 20 min drive
Train station drop-off (surcharge)
Train station pickup (surcharge)

Restaurants

Le Polipo - 6 min walk
Soleil de l'Inde - 9 min walk
Signorizza - 10 min walk
Le 20130 - 11 min walk
Le Barci-Barla - 11 min walk

About this property

ZENAO Appart'hotel Troyes

When visiting Troyes, ZENAO Appart'hotel Troyes is a great choice to consider. Apartments feature kitchenettes, flat-screen TVs and premium bedding. Fellow travellers say great things about the comfortable beds and overall value.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

This information is provided by our partners.

At a glance

Arriving/Leaving

Check-in time from 4:00 PM until 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18

Pets

Pets allowed (1 per room)*

Property amenities

Internet

Free WiFi

Parking and transport

On-site parking available only on request
Self parking on site (EUR 5 per night)
Wheelchair-accessible parking available
Return train station shuttle (surcharge)

Kitchenette

Fridge
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker

Dining

Buffet breakfast available for a fee daily 8:00 AM–9:30 AM: EUR 8 for adults and EUR 4 for children

Bedrooms

Premium bedding
Bed sheets provided

Bathrooms

Shower
Towels provided
Hairdryer
Free toiletries

Living spaces

Library

Entertainment

Flat-screen TV with digital service
TV in a common area

Outdoor areas

Terrace

Laundry

Dry cleaning/laundry service
Laundry facilities

Comfort

Heating

Pets

Pet friendly
EUR 5 per pet per night
1 per room

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Lift
Grab bar near toilet
In-room accessibility
Raised toilet seat
Roll-in shower
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Smoke-free property

Services and conveniences

Concierge services
Limited housekeeping
Multilingual staff
Phone
Luggage storage
Blackout curtains
Front desk (limited hours)
Turndown service
Free local calls

Location highlights

Near the boardwalk
In the city centre
In the historical district

Safety features

Fire extinguisher
Security system
Smoke detector

General

22 rooms
5 floors
1 building
Built in 2016
Traditional architecture

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: EUR 1.20 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 4 for children (approximately)
Late check-in between 8:00 PM and midnight can be arranged for an extra charge of EUR 5
Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)

Children & extra beds

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night

Parking

Self-parking costs EUR 5 per night
Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Seniors-only community.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

ZENAO Appart'hotel Troyes Troyes

ZENAO Appart'hotel Troyes Aparthotel

ZENAO Appart'hotel Troyes Aparthotel Troyes

Frequently asked questions

Does ZENAO Appart'hotel Troyes offer free cancellation for a full refund?

Yes, ZENAO Appart'hotel Troyes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at ZENAO Appart'hotel Troyes?

This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at ZENAO Appart'hotel Troyes?

Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 5 per pet, per night.

Is parking offered on site at ZENAO Appart'hotel Troyes?

Yes. Self-parking costs EUR 5 per night.

What are the check-in and check-out times at ZENAO Appart'hotel Troyes?

You can check in from 4:00 PM - 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 20 (subject to availability).

What is there to do at ZENAO Appart'hotel Troyes and nearby?

Recommended spots to visit include Troyes Cathedral (7-min walk) and Museum of Modern Art (8-min walk), along with Espace Argence (9-min walk) and Basilique St-Urbain (12-min walk).

Are there restaurants at or near ZENAO Appart'hotel Troyes?

Yes. Nearby restaurants include Le Polipo (6-min walk), Soleil de l'Inde (9-min walk) and Signorizza (10-min walk).

Does ZENAO Appart'hotel Troyes have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

What's the area around ZENAO Appart'hotel Troyes like?

ZENAO Appart'hotel Troyes is in the heart of Troyes, a short 1-minute walk from Seine and 6 minutes' walk from Cathédrale St-Pierre et St-Paul.

8.8

Fabulous

How we verify reviews

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.

More information

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

10/10 Exceptional

22 October 2022

Well worth a visit

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,