Hilton Garden Inn Santa Marta

Photo gallery for Hilton Garden Inn Santa Marta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hilton Garden Inn Santa Marta

Hilton Garden Inn Santa Marta

3.5 star property
3.5-star hotel in Santa Marta with outdoor pool and restaurant

8.6/10 Fabulous

464 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Carrera 1C No. 24-04, Santa Marta
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Rodadero Beach - 15 min drive
  • Tayrona National Natural Park - 48 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 33 min drive

Restaurants

  • Rocoto - 6 min walk
  • Tronco Burrito - 7 min walk
  • Hemingway - 7 min walk
  • Soul food - 7 min walk
  • Ouzo - 7 min walk

About this property

Hilton Garden Inn Santa Marta

3.5-star hotel, remodelled in 2018
At Hilton Garden Inn Santa Marta, you can look forward to a poolside bar, a terrace and a garden. Be sure to enjoy a meal at Garden Grille & Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Full breakfast (surcharge), free newspapers and a 24-hour front desk
  • Multilingual staff, a porter/bellboy and a computer station
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hilton Garden Inn Santa Marta include thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of COP 35000 per person (approximately)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Frequently asked questions

Does Hilton Garden Inn Santa Marta offer free cancellation for a full refund?
Yes, Hilton Garden Inn Santa Marta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Santa Marta?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Marta on 24 Oct 2022 start from $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Santa Marta?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Santa Marta?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn Santa Marta?
Yes, pets are welcome. There's a charge of COP 50000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Santa Marta?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hilton Garden Inn Santa Marta?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Garden Inn Santa Marta and nearby?
Hilton Garden Inn Santa Marta has 2 bars and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hilton Garden Inn Santa Marta?
Yes, there's an on-site restaurant, Garden Grille & Bar. Nearby restaurants include Rocoto (6-min walk), Tronco Burrito (7-min walk) and Hemingway (7-min walk).
What's the area around Hilton Garden Inn Santa Marta like?
Hilton Garden Inn Santa Marta is located near Santa Marta Beach, only a short 7-minute walk from Parque de Los Novios and 6 minutes' walk from Rocoto. Travellers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Cayce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was excellent we had a beautiful view from are room . And breakfast was excellent .
Miriam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

They were very limited with toiletries supplies in the Bathroom. One little soap for two people in the room. Had to call reception three times in order to get an extra soap. No body cream supplied in the room
Nelson, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access
Malena, 1-night family trip
Verified Expedia guest review

8/10 Very good

Small pool. Towels not available for the pool.
Lorena, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabulous restaurant area and the food
Maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing. The only suggestion would be to expand room service hours to include breakfast and lunch.
Maria, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

Fast check in , the food was good and comfortable beds. Only thimg There are no womdows to open
John, 4-night romance trip
Verified Expedia guest review

8/10 Very good

What we did not like was we arrived late due our plane being delayed. We arrived exactly at 10pm and the restaurant on location closed at 10pm. The front clerk said the restaurant was closed and could not serve us. It was raining very heavy and the clerk said she could not tell where we could get food because the hotel did not recommend us leaving the hotel. In that case I know they could have kept the restaurant open even to serve us something simple like bread and cheese or anything basic. This was the same person 2 days later refused our request for 1 hour late checkout. Not good customer service.
kevin, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The hotel was great.
EULENA, 3-night family trip
Verified Expedia guest review