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Aldea Thai by Playa Moments

Photo gallery for Aldea Thai by Playa Moments

Exterior
Beach nearby, white sand, 2 beach bars
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Overview of Aldea Thai by Playa Moments

Aldea Thai by Playa Moments

4.0 star property
4-star aparthotel with 1 outdoor pools, connected to the convention centre, near Mamitas Beach

6.4/10 Good

29 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Playa del Carmen, QROO

Space details

1 bedroom, 1 bathroom
60 sq m
Bedroom 1
    1 King Bed

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About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 11 min drive
  • Playacar Golf Club - 14 min drive
  • Xplor Theme Park - 19 min drive
  • Tres Rios Ecopark - 22 min drive
  • Xcaret Eco Theme Park - 22 min drive
  • Ferry to Cozumel - 26 min drive
  • Maroma Beach - 28 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • Diez - 4 min walk
  • Micaelas - 4 min walk
  • That's Amore - 4 min walk
  • Maiz De Mar - 4 min walk
  • El Muelle - 5 min walk

About this property

Aldea Thai by Playa Moments

This aparthotel offers a fantastic location, putting you a short five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool and indulge in massages. The property features a fitness centre, a poolside bar and a bar/lounge. Fellow travellers like the pool and restaurant.

Languages

English, French, Hebrew, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Direct access to the beach
  • Free beach club nearby

Pool/Spa

  • Private pool
  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Aldea thai pool bar

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Griddle
  • Cookware/dishes/utensils
  • Blender

Dining

  • 2 beach bars, 1 swim-up bar, 1 poolside bar and 1 bar
  • Manager's reception (free)

Bedrooms

  • 1 bedroom
  • Premium bedding
  • Down duvet
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • 1 bathroom
  • Shower
  • Rainfall shower head
  • Hairdryer
  • Towels provided

Living spaces

  • Fireplace
  • Dining room

Entertainment

  • 55-inch flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Near a laundromat

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the ocean
  • Near the sea
  • On the waterfront
  • Next to a golf course
  • Near the airport
  • In the shopping district

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Outdoor pool access neaby
  • Water sports equipment
  • Whale watching nearby
  • Swimming nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Theme parks nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 14 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors
  • Unit size: 646 sq ft (60 sq m)

Special features

Dining

Aldea thai pool bar – On-site bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Cash deposit: USD 500.00 per accommodation, per stay
  • Breakage deposit: USD 500.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 160 per vehicle (roundtrip. Maximum occupancy 9)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Aldea Thai By Moments Carmen
Aldea Thai by Playa Moments Aparthotel
Aldea Thai by Playa Moments Playa del Carmen
Aldea Thai by Playa Moments Aparthotel Playa del Carmen

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Aldea Thai by Playa Moments?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at this aparthotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at this aparthotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking. On-site parking options include a carport.
Is an airport shuttle service offered by this aparthotel?
Yes, an airport shuttle is available. The charge is USD 160 per vehicle roundtrip.
What are the check-in and check-out times at this aparthotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Aldea Thai by Playa Moments and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include 2 beach bars and private pools. Aldea Thai by Playa Moments also has a fitness centre and access to a nearby outdoor pool.
Are there restaurants at or near this aparthotel?
Yes. Nearby restaurants include Diez (4-min walk), Micaelas (4-min walk) and That's Amore (4-min walk).
Does Aldea Thai by Playa Moments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a blender, a toaster and a griddle.
Does Aldea Thai by Playa Moments have any outdoor private spaces?
Yes, each apartment features a private pool and a balcony.
What's the area around Aldea Thai by Playa Moments like?
Aldea Thai by Playa Moments is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Mamitas Beach and 2 minutes' walk from Quinta Avenida.

Overall score and ratings

6.4

Good

6.6/10

Cleanliness

5.5/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8/10 Very good

Solid accommodations
Comfortable stay... not a 5 stat accommodation but it is very solid ... excellent locations... few steps from the beach and block from the strip. Some of the facilities are outdated, but decent property... decorations are nice and communication was solid.
Rebecca, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel / resort!!! There is only one drawback and it’s not only for this reso
9-night trip
Verified Expedia guest review

10/10 Exceptional

Súper hotel Invitado a volver a regresar Súper buena ubicación Súper grande y espacioso el cuarto que nos tocó
4-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

8/10 Very good

This was my 2nd time staying at this property. The location is great being a block to the beach and a block to avenida quinta. Good property but can use a few improvements in offering more things as their neighboring properties are providing more options and incentives.
3-night trip
Verified Hotels.com guest review

8/10 Very good

The Suite was great but the hotel looks like it was under construction. Elevator wasn’t working, fountains were empty the whole week we were there and there were restoration at the lobby.
8-night family trip
Verified Expedia guest review

6/10 Good

Nice pool and they get you directions and taxi if you need
3-night trip
Verified Expedia guest review

2/10 Poor

Stay anywhere but here!!!
The hotel was extremely run down. The mirrors had black paint splattered all over them. The sink in the bathroom leaked all over the bathroom floor when running. The tub had mold all around it’s edges. The pictures online are clearly very very old. The beautiful fountains were drained and filthy. The employees working there were not friendly. Our ocean view room was blocked by scaffolding and men painting. But i would say the worst part was that at 11:00 on the dot they send someone to your room to wait in there with you waiting for you to check out. Not once were we asked how our stay was or if we had a nice vacation. The guy came in to count towels and look over the extremely previously damaged apartment and not once asked how the trip was. It took 2 hours to check in as the first 3 apartments we were shown were in even worse condition then the one we finally stayed in. I’m not the type of person to write reviews ever but in this case I’ve been going to Playa for over 15 years and never stayed somewhere so run down and treated so horribly.
Whitney, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice and good location
nice apartment with the privet pool, good location, every two days cleaning service use to come and change towels and fix the beds. the only problem was the toilet flash was terrible, terrible and more TERRIBLE i become the plumber and add to fix it after every use handy men try to fix it but no luck. kitchen was good but no stove as they say. nice 3 smarts TV beautiful back yard with a privet pool but very cold water if water was heated then we could use it. bed's was not the best. staff was OK
Pini, 14-night family trip
Verified Expedia guest review

6/10 Good

TOO NOISY!!
Constant construction noise all day long! There was a bar an restaurant below my room open till 3am every day!!!!!!!!!!!! Loud neighbors next door an walls paper thin!!
Mitch, 8-night trip
Verified Expedia guest review