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Ubumwe Grande Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Honeymoon Room, Balcony | Terrace/patio

Overview of Ubumwe Grande Hotel

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Ubumwe Grande Hotel

4.0 star property
4-star hotel in Kigali with outdoor pool and restaurant

9.0/10 Superb

116 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $143
Price available on 12/21/2022
Map
KN 67 Street, Kigali, Kigali, 1306
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Camellia - 4 min walk
  • Chez Robert - 4 min walk
  • Bourbon Cafe - 6 min walk
  • Bamboo Rooftop Restaurant - 6 min walk
  • Fusion Restaurant - 8 min walk
Map

About this property

Ubumwe Grande Hotel

A great choice for a stay in Kigali, Ubumwe Grande Hotel features an airport shuttle and a rooftop terrace. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers like the pool and helpful staff.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 150 (subject to availability)
  • Late check-in between noon and 8 AM can be arranged for an extra charge of USD 150
  • Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - 106324073

Also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Frequently asked questions

Does Ubumwe Grande Hotel offer free cancellation for a full refund?
Yes, Ubumwe Grande Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ubumwe Grande Hotel?
As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on Dec 21, 2022 start from $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ubumwe Grande Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ubumwe Grande Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ubumwe Grande Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ubumwe Grande Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Ubumwe Grande Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ubumwe Grande Hotel?
You can check in from 2:00 PM - 11:30 PM. There's a charge of USD 150 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 150 (subject to availability).
What is there to do at Ubumwe Grande Hotel and nearby?
Ubumwe Grande Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Ubumwe Grande Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Camellia (4-min walk), Chez Robert (4-min walk), and Bourbon Cafe (6-min walk).
What's the area around Ubumwe Grande Hotel like?
Ubumwe Grande Hotel is a short 3-minute walk from Union Trade Center and 17 minutes' walk from Ntarama Church. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very Good

Gorilla Trek Trip
We had a night in Kigali on the way to our gorilla treking trip to Uganda. Unfortunately we did not have more time to enjoy the hotel.
Raju, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very clean. Good food. They even had live music 1 night. Had an issue in my room maintenance came immediately and fixed it. The staff was not very friendly but did their jobs. The rooftop view amazing. Modern hotel.
April, 4-night trip
Verified Expedia guest review

8/10 Very Good

The service could have been a bit more friendly. A few times we
Molly, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I like this hotel because it has all the amenities a traveler wants.
Pamela, 3-night trip
Verified Expedia guest review

8/10 Very Good

Tracy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review

4/10 Fair

Mirani, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Merlene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was warm, friendly, and helpful. Service was professional. I had a problem at the airport with missing luggage. The hotel arranged for a driver to pick up my luggage for me once it arrived and bring it to me at the hotel. Wait did I mention the place is also beautiful?!! 💙
ANDRE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed the hospitality, professionalism of staffs and the ambience of the hotel.
Peter, 3-night romance trip
Verified Expedia guest review