El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Photo gallery for El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

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On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
4 outdoor pools, free pool cabanas, pool umbrellas

Overview of El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

4.5-star property
Kantenah beachfront property with 6 restaurants, spa

8.2/10 Very good

233 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $322
Price available on 15/10/2022
Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 7 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 4 outdoor pools and lazy river
  • Fitness centre
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Akumal Beach - 19 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.4 miles/36.1 km

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Bamboo Cafe & Smoothies - 9 min drive
  • Cafe Ole - 9 min drive
  • Jessie Gelato - 9 min drive
  • The Pub - 9 min drive

About this property

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

4.5-star luxury property by the ocean
Take advantage of free cooked-to-order breakfast, 3 swim-up bars and a beach bar at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma. With a white sand beach, free beach cabanas and beach massages, this property is the perfect place to soak up some sun. Indulge in a body treatment, a massage and a manicure/pedicure at NÁAY SPA, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Aerobics classes are offered at the gym; other things to do include beach volleyball, kayaking and snorkelling. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • 4 outdoor pools with a lazy river, 3 swim-up bars and free cabanas
  • Free self-parking
  • A gift shop, multilingual staff and smoke-free property
  • Luggage storage, concierge services and wedding services
  • Guest reviews speak well of the pool and helpful staff
Room features
All 380 rooms feature comforts, such as private indoor hot tub and 24-hour room service, as well as perks, such as premium bedding and climate-controlled air conditioning.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 380 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • 3 swim-up bars
  • Beach bar
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Lazy river

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Lazy river
  • Sauna
  • Steam room

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Arrecifes – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Culinarium – This restaurant only serves dinner. Open daily.
La Carreta – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
MIA CASA PALMS – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
KLAY TALAY – This restaurant only serves dinner. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive
El Dorado Seaside Palms Adults Only by Karisma
El Dorado Seaside Suites Palms by Karisma Adults only
Sensimar Resort Riviera Maya Gourmet All Inclusive by Karisma
El Dorado Seaside Palms – Adults Only All Inclusive by Karisma

Frequently asked questions

Does El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma offer free cancellation for a full refund?
Yes, El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Yes, there are 4 outdoor pools.
Are pets allowed at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma also has 3 swim-up bars, a lazy river and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Yes, there are 6 on-site restaurants, featuring international cuisine. Nearby restaurants include Bloved Lounge & Restaurant (2.5 mi), Bamboo Cafe & Smoothies (5.5 mi) and Cafe Ole (5.5 mi).
Does El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a deep soaking bath.
What's the area around El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma like?
El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is located on the waterfront. Popular attractions include Akumal Beach, which is 19 minutes away by car.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Deanna, 3-night trip
Verified Expedia guest review

8/10 Very good

Carmen, 7-night trip
Verified Expedia guest review

8/10 Very good

Kim, 6-night trip
Verified Expedia guest review

8/10 Very good

Hernan Geovany, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Jaydyn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Dennis Ramon, 6-night trip
Verified Expedia guest review

10/10 Exceptional

sarika, 6-night trip
Verified Travelocity guest review

10/10 Exceptional

Travelled with husband and brother for 6 nights. We have been to mexico multiple times but this resort and this visit was just memorable-the best trip. Everything was top notch from check in to check out. Best customer service from each and every staff- hands down. We met so many people during this stay and everyone one were super friendly. This resort had great activities, fun nightlife and top shelf drinks so you not missing out anything. Get a massage at this resort-top service and great experience. We had swim up pool which was amazing. We went to celebrate hubbys birthday so the staff decorated the room which was nice of them. Housekeeping done everyday and mini bar stocked daily. Will definitely return and recommend to those who are looking for a fun and relaxing stay.
sarika, 6-night family trip
Verified Travelocity guest review

8/10 Very good

My wife and I came to Mexico for our 10th anniversary and we enjoyed our stay. We experienced a ton of rain in the first three days we were there. The resort did a good job of rescheduling or moving events to deal with the rain. They also did an excellent job of cleaning up the sargassum that washed on shore every morning. One thing we really appreciated was that the resort had entertainment rain or shine. We downloaded the resort app so we could look at the event schedule. We highly recommend joining at least one event. The event staff does a great job. Meals were superb with great breakfast buffets in several locations around the resort. We took advantage of the many different snack/lunch stations during our trip. Everything we ate was delicious. The dinner restaurants were all wonderful. We mainly stuck to the Guacamayas bar near our room but all the bartenders we interacted with were knowledgeable and friendly. Our biggest issue came when a pipe burst under the sink in our room. Our entire room was flooded before someone came to stop the water. While none of our stuff was affected, the room was unusable. Management tried to downplay the severity until we showed pictures and video of just how bad it actuall was. Ultimately, they moved us to a different room and with a little prompting, offered us the choice between a reserved beach Bali bed or a candlelight dinner. We opted for the dinner and it was very good. Overall, we would highly recommend the resort.
Matthew, 5-night romance trip
Verified Expedia guest review