I have never stayed in a hotel as nice as Hotel Simple Patagonia! My wife and I checked into Simple Patagonia after the longest and most stressful day of traveling you can imagine, and the staff took it upon themselves to help turn our day around and make it great! Our day started with missing baggage, driving around to find said baggage, and getting held up by missing paperwork at the Chilean border. The staff at Simple Patagonia (big shout out to Andreas!) helped ensure our check-in was painless, and showed us around, told the chef to let us order some dinner and wine (we checked in after dinner service due to all our delays), and then showed us to our serene, and stress-relieving room. Throughout our entire stay, this hotel and the staff that worked there did not stop being anything besides helpful and they are all incredibly warm and friendly! We chatted our waitress' ear off about our day of travel, borrowed iphone chargers from the front desk staff after ours ended up being in the missing luggage, and got some of the best recommendations from Andreas about things to do and see during our short stay. Our only regret was not staying here longer! We could have stayed a week, easily!! Love everyone here and all the hard work they do to make this a truly GREAT experience!