Tru By Hilton Jacksonville St Johns Town Center

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with 24-hour fitness, near St. Johns Town Center

9.0/10 Superb

447 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $143
Price available on 9/1/2022
Map
4640 Tropea Way, Jacksonville, FL, 32246
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Southside
  • St. Johns Town Center - 7 min walk
  • University of North Florida - 3 min drive
  • Mayo Clinic Florida - 13 min drive
  • Jacksonville University - 19 min drive
  • TIAA Bank Field - 19 min drive
  • VyStar Veterans Memorial Arena - 20 min drive
  • Jacksonville Cruise Terminal - 17 min drive
  • Jacksonville Beach Pier - 21 min drive
  • Mayport Naval Station - 26 min drive
  • Jacksonville Zoo and Gardens - 22 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive
  • Jacksonville International Airport (JAX) - 26 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 33 min drive
  • Jacksonville Station - 24 min drive

About this property

Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center puts you within a 15-minute drive of St. Johns Town Center and Mayo Clinic Florida. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired Internet are added perks. Fellow travelers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Pool table
  • Foosball

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Clean Hotel! Need to clean the outside seating area and a pool wb a plus! Over all very nice stay!
Mary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and location
Mary Jane, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick family trip
We stayed here as a last minute decision, we decided to check out Jacksonville as a potential new home since we all had a long weekend. We had to take our 2 fur babies and this hotel allowed 2 dogs. The room was very clean, on the bottom floor (to get outside quickly with pups to use the bathroom), very quiet, and in a great location! We are going back in a month or so to look at houses and will most likely stay here again!
Heather, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Thumbs Up
Nice Stay! Family Friendly… Lobby Activities Were A Plus… Clean Room Comfy Bed… Nice Area … With Food Choices…. Only thing I would say … there was no microwave in room had to go to lobby for that.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Aimee, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Was charged more on arrival than what room was reserved for
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a quick one night stay but super clean and comfortable.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was very comfortable and amazing. As you walk in the door to the lobby, halls, elevators, rooms...etc. very clean and welcoming. We will definitely be back there if our travels take us that direction again! Highly recommend!!
Jamie, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Julie, 1-night family trip
Verified Hotels.com guest review