The Lapis Hotel, Hanoi

Very nice, clean, quiet hotel in the center of Hanoi! Would definitely book again.

Everything about this hotel is fantastic! Within 24 hours of booking this hotel, guest services reached out and offered assistance with airport pick up and tour booking. I took advantage of both and the hotel collected payment when we checked out. The rooftop pool was very relaxing. And the breakfast every morning was great. The room was very comfortable. Room service was quick, though parts of the meal we're not as hot as others. This hotel is a bit of a walk from some of the sights, but we are walkers and appreciated the exercise and opportunity to explore a bit. Across the street are two great local spots. The location of the hotel on the edge of the old quarter provided a quieter neighborhood from the rest of the quarter. I definitely recommend this hotel and would stay here again.

The Lapis is a fine choice. Especially when it's hot because they have a lovely rooftop swimming pool. Find some time to enjoy it. The rooms are an average size for Hanoi but well arranged so you'll be quite comfortable. I like that the room had a comfortable chair for reading and working, other than a desk chair. Everything is new and kept in excellent, clean condition. As the tourism industry is newly developing, there are some oddities that you'll find and should expect throughout the country. At The Lapis, for instance, there is no shelf inside the beautiful marble shower so you have to open the shower door each time you want to reach your soap or shampoo. The shower is all marble so slippery. The management solved this for me by placing a bath mat inside the shower on the floor. Yes, that does work. Bathroom amenities were the best I had in my two weeks in Vietnam. The bed and pillows were excellent and I slept really well there. The service was quite good. The front desk staff booked several things for me with speed and a smile. I didn't eat at the hotel so I can't speak to its breakfast or food. It's a relatively short walk to the lake and Old Quarter so a good location. No problems with the WiFi. I'd return to this hotel. Oh! Get bigger tea/coffee cups! They're lovely but I had to make six of them in the morning.

perfect choice

Amazing hotel! View from the pool was unreal and the room was to die for!! The staff was so helpful and welcoming we couldn't have been happier. I believe her name was Man, she was the lead front reception manager and she was so cordial and sweet!