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1 room, 2 adults

Sugar Marina Resort - Cliff Hanger Aonang, Krabi

4-star4 stars
Great for familiesThis property has good facilities for families.
873 Moo 2, Ao Nang Beach, Krabi, 81180, Thailand

4-star hotel with outdoor pool, near Ao Nang Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 221 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • In a nutshell, excellent service provided by friendly and helpful hotel staffs, superb…Jun 3, 2017
  • Hotel workers came into my room without my consent. I placed the "DO NOT DISTURB" tag…Aug 14, 2019

Sugar Marina Resort - Cliff Hanger Aonang, Krabi

from $51
  • Superior Cliff View
  • Superior Room, Pool View
  • Superior Room, Pool Access
  • One Bedroom Suite
  • Family room
  • Deluxe Room
  • Deluxe Cliff View
  • Deluxe Pool Access

What’s around Sugar Marina Resort - Cliff Hanger Aonang, Krabi

Landmarks

  • Ao Nang Beach - 11 min walk
  • Nopparat Thara Beach - 22 min walk
  • Khao Ao Nam Mao - 5 min walk
  • Ao Phai Plong Beach - 17 min walk
  • Pai Plong Bay - 29 min walk
  • Ao Nang Krabi Boxing Stadium - 40 min walk
  • West Railay Beach - 2.8 mi / 4.5 km
  • Phra Nang Beach - 2.8 mi / 4.6 km

Getting around

  • Krabi (KBV-Krabi Intl.) - 37 min drive

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Rocky Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Sugar Marina Resort - Cliff Hanger Aonang, Krabi’s small print

Also known as

  • Sugar Marina Resort Cliff Hanger Aonang Krabi
  • Sugar Marina Resort Cliff Hanger Aonang
  • Sugar Marina Cliff Hanger Aonang Krabi
  • Sugar Marina Cliff Hanger Aonang
  • Sugar ina Cliff Hanger Aonang
  • Sugar Marina Resort - Cliff Hanger Aonang Hotel
  • Sugar Marina Resort - Cliff Hanger Aonang Krabi
  • Sugar Marina Resort - Cliff Hanger Aonang Hotel Krabi

Optional extras

English breakfast is offered for an extra charge of THB 400 for adults and THB 200 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 276 reviews

Exceptional 10.0
Top Notch Service, Room Quality & Comfort and View
In a nutshell, excellent service provided by friendly and helpful hotel staffs, superb view of cliff and Ao Nang street from balcony, extremely gorgeous room with great comfort (pillows provided are huge and soft). As for location, it was situated about five to ten minutes walk to Ao Nang beach. While walking to Ao Nang beach, there will be plenty of amazing shops, restaurants and services. At our hotel front, they have tattoo shop, massage shop, tour agency and currency changer. We recommend the tour agency in front of our hotel (Krabi Petandaman Tour), the lady named Kop was really warm, friendly and helpful. We did our extensive research about tours online and asked around. We found that the rates she offered was cheaper compared to others, and she was honest and not pushy about wanting to sell us more tours. We booked Phi Phi island hop for 1st day (900+400B). 4 Island half day tour (400+400B) and sunset kayak (650B) for 2nd day. Just opposite of Sugar Marina Hotel was this Cheap Cheap Restaurant which was recommended by our hotel. It has great seafood for a great price. The hotel also offered to call some restaurants to arrange a round trip from your hotel to the restaurant for free, so do ask your hotel what places they recommend for eating with free transportation. Just down the street towards Ao Nang beach you can spot a restaurant opened by a German called Diver's Inn which had great food. The boss gave us complimentary small glasses of wine at the end of our meal.
Khai Meng Jovan, sg4 night romance trip
Poor 2.0
Hotel workers came into my room without my consent. I placed the "DO NOT DISTURB" tag throughout my whole stay, and realized when I returned from the beach, my shampoo and body wash containers were refilled (I recalled it being midway full), but the room was not redone. At the end of my stay during checkout, the front desk receptionist walkie talkie'ed the maids to inspect the room and accused me of taking their laundry bag, made a big fuss, had me go back to the room to "double check". I offered to pay as this was highly unprofessional and embarrassing as they were causing a scene in front of other guests. I heard another receptionist accuse a different customer of taking the laundry bag as well where they charged the customer a $2 USD to replace it. At this point I asked the lady "HOW MUCH WAS THE LAUNDRY BAG??" just because they were being so petty. It is obscure that they can accuse customers of taking their items when they walk into their guests rooms without their consent. Note, I never saw any laundry bag, but a plastic shopping bag left from the previous guest. I am not a complainer, hence why I did not call them to complain when I first arrived. Also, the night prior, I saw room doors left open overnight (maids left the rooms they were cleaning unlocked for who knows what reasons. Prime example that anyone could have taken anything from the rooms as they just leave open to anyone to steal. I would never stay here again. Stay away from this unprofessional hotel.
us3 night trip
Very Good 8.0
need to improve front desk service
arrived at the hotel at about 12pm.. showed the booking confirmation to the front desk.. and was informed that check in was at 2pm.. fair enough, I requested to leave my luggage at the hotel.. but wasn't given any luggage tag which means anyone can just take my luggage and go without any verification.. went for lunch and arrived back at about 2.10pm.. there were about 4 staff at the front desk, helping one family to check in when they could just assign 2 staff to assist.. my rooms were ready but they still couldn't find their version of my booking confirmation.. this went on for about 10-15mins.. somemore I pointed it out to them which are the ones on their file.. the front desk staff seems a bit lost, and not knowing what to do.. the front desk staff do need to step up their service.. my rooms were on the 4th floor and supposedly is the pool view.. construction is still ongoing to the plot of land next to the hotel.. but it is not noisy and they end work at about 5pm each day.. the room is spacious and well equipped with 2 pool towels, 2 bath towels and 2 face towels.. the bar fridge has 2 canned drinks, 1 juice and 1 peanuts packet which are all complimentary.. 1 peeve about the room is the smoke sensor which usually is just 1 red led to signify it is working.. for this room, it is a flashing white light.. which can be disturbing when the whole room is dark..
Foo Siang Hai, sg2 night family trip
Good 6.0
NEW but needs lots of improvement
Not sure where to start....checking was a mess. Arrived at 5pm from Bangkok to be told they couldn't find my booking even though I had my expedia confirmation and had booked and paid for in full prior to them even opening. After nearly 20 minutes of sweating in an un airconditioned reception we were given 1 card key to our room. Not the room I had booked (cliff view) but one overlooking the back and a construction site. After asking the next morning I was told it was an "upgrade to a pool view room". Well being on the 5th floor in the far right corner and with the pool built agains the back of the building there is no pool view. Do not waste extra money booking this type of room unless it is a pool access room. As it is brand new everything (except for the rusted hook in the bathroom) is in pristine condition. Bathroom TINY but big walk in shower with rain fall shower head, fluffy towels for bath and pool, beach bag with mat. There is NOWHERE to hang or but anything in the bathroom as the vanity top is completely taken up by the designer basin. There is no shelf underneath or any hooks in the room. Only on single low voltage light bulb over the basin so very poor lighting for shaving/makeup. Room has 1 king bed and 1 king single which take up the WHOLE room. There is nowhere for 2 people to put clothes or luggage. We ended up placing clothes on the bed and the 1 suitcase we shared on the balcony - which has 2 chairs, small table and rack to hang towels.
Luisa, auOther trip
Exceptional 10.0
One week stay
The hotel was spotlessly clean with house keeping daily. The shower was perfect with hot water and great pressure. There were additional drinks provided in the fridge as well as the two bottles of water freebof charge which was a nice touch. The balcony overlooked the pool area with direct access. The beach was a short walk away with long tail boat access to many other islands. Plenty of places to eat on the doorstep. We received a 50% discount which made this worth the money because sadly there was a new hotel being built directly behind the hotel. Work started at 8am. We are on s 6 week trip but if it was our one and only holiday it would be disappointing. We would definitely return as staff were helpful and friendly and so many positives.
Robert, gb7 night trip

Sugar Marina Resort - Cliff Hanger Aonang, Krabi

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