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All properties in Bangkok, Bangkok (province), Thailand
1 room, 2 adults

Mercure Bangkok Sukhumvit 11, Bangkok

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110, Thailand

4-star hotel with outdoor pool, near Nana Square
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Clean. Looked updated. Staff was very helpful and niceMar 9, 2020
  • The place is spectacular Feb 28, 2020

Mercure Bangkok Sukhumvit 11, Bangkok

from $64
  • Privilege, Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Privilege, Twin Room, 2 Twin Beds
  • Deluxe Twin Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Bathtub
  • Deluxe Twin Room, 2 Twin Beds, Bathtub
  • Family Room, Multiple Beds

What’s around Mercure Bangkok Sukhumvit 11, Bangkok

Landmarks

  • In Sukhumvit
  • Nana Square - 8 min walk
  • Soi Cowboy - 13 min walk
  • Terminal 21 Shopping Mall - 14 min walk
  • Emporium - 25 min walk
  • Erawan Shrine - 25 min walk
  • Lumphini Park - 28 min walk
  • CentralWorld Shopping Complex - 30 min walk

Getting around

  • Suvarnabhumi Intl. Airport (BKK) - 44 min drive
  • Don Mueang Intl. Airport (DMK) - 19 min drive
  • Asok Railway Station - 19 min walk
  • Bangkok Makkasan Station - 26 min walk
  • Bangkok Khlong Tan Station - 5 min drive
  • Nana BTS Station - 5 min walk
  • Asoke BTS Station - 11 min walk
  • Ploenchit BTS Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Mercure Bangkok Sukhumvit 11, Bangkok’s small print

Also known as

  • Mercure Bangkok Sukhumvit 11 Hotel
  • Mercure 11 Hotel
  • Mercure 11
  • Mercure Bangkok Sukhumvit 11 (opening December 2016)
  • Mercure Bangkok Sukhumvit 11 Hotel
  • Mercure Bangkok Sukhumvit 11 Bangkok
  • Mercure Bangkok Sukhumvit 11 Hotel Bangkok

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: THB 1000.00 per day

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of THB 412 for adults and THB 206 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Bangkok Sukhumvit 11, Bangkok

  • Does Mercure Bangkok Sukhumvit 11 offer free cancellation for a full refund?
    Yes, Mercure Bangkok Sukhumvit 11 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Bangkok Sukhumvit 11?
    Sorry, there's no parking at Mercure Bangkok Sukhumvit 11.
  • Is there a pool at Mercure Bangkok Sukhumvit 11?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mercure Bangkok Sukhumvit 11?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Bangkok Sukhumvit 11?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Mercure Bangkok Sukhumvit 11?
    Yes, there's an onsite restaurant. Nearby restaurants include Central Embassy (1.1 mi).
  • Is airport shuttle service offered by Mercure Bangkok Sukhumvit 11?
    Yes, an airport shuttle is available. The charge is THB 2500 per vehicle one way.

Recent reviews

Fabulous 8.8 From 636 reviews

Very Good 8.0
Comfortable stay.
This hotel is a few blocks off from the main road. There are restaurants/bars right outside and across the street. Walkable sidewalk was narrow and limited as there was construction going on on the nearby blocks along with a beggar or two. Overall, service was friendly. Rooms were spacious and clean. I would recommend this location for value and price.
Elaine, us3 night trip with friends
Exceptional 10.0
Fabulous Hotel great location
This is one of the best hotels I have ever stayed in on all of my travels around the world. Spacious is comfortable room, excellent fitness center and other amenities, friendly staff providing Superior customer service. I would definitely stay there again.
D M, us4 night trip
Good 6.0
unhappy with breakfast
All is good but not happy with the breakfast. It is the same menu every single day. They don’t change the type of dumplings or the soup they put out. The cheese platter by 8 am is sweating as it is not on ice. There are no tea bags at the buffet when asked they hand you one which are behind the bar. They don’t even ask you what kind (black/green tea etc). So the breakfast is the biggest disappointment
us3 night trip
Exceptional 10.0
Great Stay in a Great Location
This visit was our second visit and everything was great, once again. The staff was friendly and helpful. The location is GREAT!!! Walking distance to so many restaurants, bars, train station and hospital. The bed is comfortable. The rooms are clean. The breakfast is great!!
Katherine, us3 night trip
Exceptional 10.0
Still The Best
This visit was our third visit and everything was great, once again. The staff is always friendly and helpful. The location is GREAT!!! Walking distance to so many restaurants, bars, train station and hospital. The bed is comfortable. The rooms are clean. The breakfast is great!!
Katherine, us3 night trip
Fair 4.0
Very good hotel with very poor service
Your location Mercure Bangkok Sukhumvit I would have given it 5 stars if not for the reception's poor and upsetting attitude. The hotel is quite new, rooms are spacious and very nicely decorated and the location is very good; in a tourists' area with many bars and restaurants and close to the Skyline station. BUT, AND THIS A BIG ONE, the treatment we received didn't fit a respectful hotel. We booked and paid for 3 rooms, each for 2 adults plus 1 or 2 kids ages 9 to 12. The hotel confirmed our booking but didn't bring additional beds for the kids. When we inquired about the beds, the incredible answer was THE KIDS ARE PAID FOR BUT NOT THE BEDS. IF YOU WANT BEDS FOR THE KIDS, YOU HAVE TO PAY$40 FOR EACH BED. never in my life i've experienced anything like this. The hotel represents a price for 3 or 4 guests but it expects the kids to sleep in the parents' bed or on the floor. Otherwise, the price increases by 50% to 100%. This is nothing but a deceit. We were exhausted after a night flight and they refused to bring in the beds unless we arrive st the reception and pay the extra price. This was more than frustrating. After a few hours following our strict complaints they suggested to upgrade us to a better room for the extra price paid. But overall, this is not the service you expect to receive from a high class hotel. I wonder if this is the hotel's official policy or just a poor local management conduct.
Yossi, us3 night family trip
Poor 2.0
Stolen my money in Bangkok
Hi I was wondering why I have to pay 10000 Bht for cleaning small mat. Yes they change me for it because my daughter age 8 years drop Fanta strobe rye on it and the night manager how was on duty date 7 sep 2019 charge me.
Rashed, us4 night family trip
Very Good 8.0
Good hotel
Amazing breakfast in the morning.
us4 night trip
Exceptional 10.0
Excellent hotel and area in Sukhumvit 11
In a word... FANTASTIC. Great room (lovely Club upgrade), great area, great service!
Edwin, us1 night romance trip
Exceptional 10.0
Comfort and great location!
Great location!! Excellent view! I appreciate the upgrade!! Very comfortable bed and pillows. I needed this!!Wonderful service, help with taxis, etc!! The pool is fantastic!!
Judith, us3 night trip

Mercure Bangkok Sukhumvit 11, Bangkok

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