8/10 Very good
22 September 2017
Pleasant staff and a beautiful view
My husband and I have been to Yangshuo a few times and this was our first time at the Yangshuo Mountain Top Retreat. The staff all spoke a little English and were very helpful and attentive. The positive points - friendly staff, amazing view from room D-03, fresh ingredients used at the restaurant on site (we saw them bring in the live chicken and fish), and the swimming pool (cold water comes from a deep mineral well onsite) is a nice way to cool off at the end of the day. A few negatives - location is a little secluded so the taxi drivers seemed reluctant to take us there but the area is quite peaceful away from the city noise. It’s really not far from West Street. Maybe 15-20 minute taxi ride. Also the staff was quite willing to help us call a taxi to avoid any confusion. Our room was a little warm the first night but it was better the next night because we left the ac running all day. If you visit between October to May then the heat won’t be a problem. The bed was a little too firm for our taste but the front desk gave us more comforters to add as padding and we slept much better after that. We really can’t say enough about how friendly the staff was. We have lived in China for three years and we know good customer service when we see it.
Jeanne, 3-night trip
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