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Jeanne Hotel

Photo gallery for Jeanne Hotel

Point of interest
Standard Double Room | Premium bedding, pillow-top beds, in-room safe, desk
Deluxe Twin Room | View from room
Deluxe Twin Room | Premium bedding, pillow-top beds, in-room safe, desk
Deluxe Triple Room | Premium bedding, pillow-top beds, in-room safe, desk

Overview of Jeanne Hotel

Jeanne Hotel

2.5 star property
Lakefront hotel with bar/lounge, near Cao Bang Stadium

8.8/10 Fabulous

36 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
99 Kim Dong, Hop Giang, Cao Bang, 270000

Room options

About this area

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 104.3 miles/167.8 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Hùng Trinh BBQ - 2 min walk
  • M-box - 3 min walk
  • Nam Hoa Quán - 3 min walk
  • Coffee 89 - 4 min walk
  • Bread and Cake Bakery - 4 min walk

About this property

Jeanne Hotel

Jeanne Hotel offers an airport shuttle (available 24 hours) for VND 2 per vehicle one-way. Guests will have free perks such as WiFi, self-parking and wired Internet. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers like the comfortable beds and helpful staff.


Chinese (Mandarin), English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms


  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas


  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet


  • Chinese (Mandarin)
  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 2 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 6 costs VND 2

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Jeanne Hotel Hotel
Jeanne Hotel Cao Bang
Jeanne Hotel Hotel Cao Bang

Frequently asked questions

Does Jeanne Hotel offer free cancellation for a full refund?
Yes, Jeanne Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jeanne Hotel?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Jeanne Hotel on 2 December 2022 start from €20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jeanne Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jeanne Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Jeanne Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Jeanne Hotel?
Yes, an airport shuttle is available. The charge is VND 2 per vehicle one-way.
What are the check-in and check-out times at Jeanne Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Jeanne Hotel and nearby?
Jeanne Hotel has a garden.
Are there restaurants at or near Jeanne Hotel?
Yes. Nearby restaurants include Coffee 89 (4-min walk), Bread and Cake Bakery (4-min walk) and Com Binh Dan (5-min walk).
What's the area around Jeanne Hotel like?
Jeanne Hotel is located a short 13-minute walk from Cao Bang Stadium. Travellers say that this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities

6/10 Good

Average cleanliness. We love the warm heat for our stay. Recommend this hotel.
Lee, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was clean and in top shape. Even the receptionist bathroom was clean (I felt bad for dirtying the floor with my shoes, which was cleaned promptly afterwards). Hotel is in great location -- near the main street where yon get on the local bus to either the waterfall or intercity bus station. Also the hotel is in front of the walking street festival which happens on the weekend. Room was very comfortable. I fell asleep easily. The owner helped out a lot in getting a bus around and tips for the area. Highly appreciate him.
Benjie, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent hotel, amazing staff
Great hotel, super friendly and helpful staff, you can tell they really care about their guests. Room was clean and in good condition. Good location right on the main drag in the center of town. No restaurant in the hotel which would have been nice but there are lots of restaurants around within walking distance and the hotel staff made great recommendations for food. I upgraded my room to a family size as I wanted a bigger bed, which was my mistake as the bed was HUGE and much to big for one person! Lol. Be sure to visit Ban Gioc waterfall if in this area, it is incredible.
Jared, 1-night trip
Verified guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Super awesome staff, great location, comfy beds, extremely clean room, and wonderfully hot water. Super affordable, too. Definitely recommend
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Staff was very friendly the hotel was clean and the bed was comfortable
Stephen, 2-night trip
Verified guest review

10/10 Exceptional

Great location, clean room, great staff, close to the bus station
1-night trip
Verified Expedia guest review

8/10 Very good

Nice & clean hotel
KimFoong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel
Welcoming and friendly staff. Spacious and clean rooms. Great loaction near shops and cafes.
1-night romance trip
Verified guest review

10/10 Exceptional

Jeanna Hotel was clean and quiet. The owner answered any questions about motorbike rental and bus, etc. And the night worker was friendly and helpful as well.
Kashia, 2-night trip
Verified guest review